I cant get my mic to work

[Truman_2]

I have recently built my new gaming pc and I am getting everything set up but, I cannot get my Mic 96k to work. I have the sound working and I can hear but I cannot talk and play games with any of my friends. I have all of the mic drivers installed and it is selected as the recording device but it still does not work. I would really appreciate it if someone could help me.

 

[androbourne]

In the audio control panel for recording devices. Can you see the signal coming through when you talk? Does the sound leveler move at all?

 

[Truman_2]

In the audio control panel for recording devices. Can you see the signal coming through when you talk? Does the sound leveler move at all?

It says it is connected and working but it is not picking up sound

 

[androbourne]

Have you tried using the firmware updater? Update the firmware and reboot then try again.

http://www.apogeedigital.com/support/mic-96k

 

[Truman_2]

Have you tried using the firmware updater? Update the firmware and reboot then try again.

http://www.apogeedigital.com/support/mic-96k

I updated the firmware and rebooted but now I cant find the mic in sound

 

[androbourne]

Interesting... Well from what I can tell it looks like that product was native to Apple and only some what recently added support for Windows. According to this article it looks like it actually uses a 3rd party driver and not a native one.

https://www.gearnews.com/apogee-add-windows-support-mic-96k/

On further searching, I found a driver that might work with your device on Windows.

http://www.asio4all.com/

That site also shows there was an issue with the original drivers due to the creators update.

Try to see if that drive works for you.

 

[Truman_2]

Interesting... Well from what I can tell it looks like that product was native to Apple and only some what recently added support for Windows. According to this article it looks like it actually uses a 3rd party driver and not a native one.

https://www.gearnews.com/apogee-add-windows-support-mic-96k/

On further searching, I found a driver that might work with your device on Windows.

http://www.asio4all.com/


That site also shows there was an issue with the original drivers due to the creators update.

Try to see if that drive works for you.

I fpund the asio software but the mic is still not showing up, I had it showing before

 

[androbourne]

Did you try those drivers I linked? Also look in device manager, see if the mic is being shown as working.

 

[Truman_2]

Did you try those drivers I linked? Also look in device manager, see if the mic is being shown as working.

I downloaded what you linked but now the microphone is not showing up in device manager

 

[androbourne]

Open device manager and then unplug the mic and plug it back in. You should see it populate in device manager or at the very least a ding sound when the device gets connected.

If you hear the sound but dont see if in device manager, it possible you are looking under the wrong category in device manager. It may have moved it to another category.

When you find it in device manager. You can right click on it and hit uninstall. If it gives you an option to "uninstall drivers" check box, hit yes and then try unplugging the mic and plugging it back in and do a windows update check. It should automatically reinstall default drivers.

 

[Truman_2]

Open device manager and then unplug the mic and plug it back in. You should see it populate in device manager or at the very least a ding sound when the device gets connected.

If you hear the sound but dont see if in device manager, it possible you are looking under the wrong category in device manager. It may have moved it to another category.

When you find it in device manager. You can right click on it and hit uninstall. If it gives you an option to "uninstall drivers" check box, hit yes and then try unplugging the mic and plugging it back in and do a windows update check. It should automatically reinstall default drivers.

The mic is now showing up in sounds and it is selected as the default device, it says it is working properly but it is not picking up sound

 

[androbourne]

Is it also showing up in the asio software?

Do you have it connected to the correct audio jack on your mobo? You sure its not connected to the headphone/speaker jack instead of the mic jack?

 

[Truman_2]

Is it also showing up in the asio software?

Do you have it connected to the correct audio jack on your mobo? You sure its not connected to the headphone/speaker jack instead of the mic jack?

it is showing up in the asio software and I have it selected, but it is connected through usb

 

[androbourne]

Ah right forgot this was USB connection.

Can you try another USB port? Also are you currently using USB 3.0? Try to use a 2.0 port instead.

 

[Truman_2]

Ah right forgot this was USB connection.

Can you try another USB port? Also are you currently using USB 3.0? Try to use a 2.0 port instead.

I am using an Asus z-370g motherboard, I checked the asus website and the motherboard has these usb prots:

Intel® Z370 Chipset : *3
6 x USB 3.1 Gen 1 port(s) (4 at back panel, blue, 2 at mid-board)
Intel® Z370 Chipset : *3
6 x USB 2.0 port(s)
ASMedia® USB 3.1 Gen 2 controller : *3
2 x USB 3.1 Gen 2 port(s) (2 at back panel, red, Type-A)

 

[androbourne]

Ok so looks like you have both 3.0 and 2.0. So find out what port you are currently using. (normally blue ports are the 3.0). and try changing to the other type.

So if you are using 3.0 try going to a 2.0 port instead and visa versa.

 

[Truman_2]

Ok so looks like you have both 3.0 and 2.0. So find out what port you are currently using. (normally blue ports are the 3.0). and try changing to the other type.

So if you are using 3.0 try going to a 2.0 port instead and visa versa.

I have tried every usb port and restarted every time before using a new one, I have no idea what to do

 

[Truman_2]

I was surprised with a corsair gaming headset for Christmas and the mic on it works

 

[androbourne]

Yeah, sounds like an issue with the manufacture driver and version of OS you are running.