The computer has rebooted from a bugcheck. HELP!

[mercaholic751]

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffff8381f83948f8, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\122917-25218-01.dmp. Report Id: bb314b0f-7415-4836-a184-f42af30f3f21.

Specs:
Motherboard: 760GMA-P34 (FX)
Ram: 8GB DDR3
CPU: AMD FX-8350
CPU Cooler: Cooler Master TX3
GPU: NVIDIA GeForce 1050 Ti
PSU: Kingwin ABT-650MM (650W)
Hard Drive: 1 TB WD Blue

UPDATE: Opened up the .dmp file
Microsoft (R) Windows Debugger Version 10.0.15063.468 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\KevinLaw\Desktop\122917-25218-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 16299 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0xfffff802`e008a000 PsLoadedModuleList = 0xfffff802`e03ebff0
Debug session time: Fri Dec 29 16:05:45.514 2017 (UTC - 8:00)
System Uptime: 0 days 0:00:08.208
Loading Kernel Symbols
...............................................................
.....
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, ffff8381f83948f8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff8381f83948f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 10.0.16299.125 (WinBuild.160101.0800)

DUMP_TYPE: 2

BUGCHECK_P1: 0

BUGCHECK_P2: ffff8381f83948f8

BUGCHECK_P3: 0

BUGCHECK_P4: 0

BUGCHECK_STR: 0x124_AuthenticAMD

CPU_COUNT: 8

CPU_MHZ: fa0

CPU_VENDOR: AuthenticAMD

CPU_FAMILY: 15

CPU_MODEL: 2

CPU_STEPPING: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: DESKTOP-U9MQ73G

ANALYSIS_SESSION_TIME: 12-29-2017 17:14:14.0847

ANALYSIS_VERSION: 10.0.15063.468 amd64fre

STACK_TEXT:
ffffaf0d`de4ed5b0 fffff802`e04bb635 : ffff8381`f79bd040 ffff8381`f83948d0 ffff8381`f504ccb0 ffff8381`00000000 : nt!WheapCreateLiveTriageDump+0x7b
ffffaf0d`de4edae0 fffff802`e030b348 : ffff8381`f83948d0 00000000`00000000 00000000`00000000 00000000`00000001 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
ffffaf0d`de4edb10 fffff802`e030be6b : fffff802`e03dcd80 fffff802`e03dcd80 ffff8381`f504ccb0 fffff800`cc643c70 : nt!WheapProcessWorkQueueItem+0x48
ffffaf0d`de4edb50 fffff802`e00c6e05 : ffff8381`f504ccb0 ffff8381`f79bd040 fffff800`cc643c00 ffff8381`f504ccb0 : nt!WheapWorkQueueWorkerRoutine+0x2b
ffffaf0d`de4edb80 fffff802`e00b2f87 : fffff802`e049e380 00000000`00000080 ffff8381`f50cb040 ffff8381`f79bd040 : nt!ExpWorkerThread+0xf5
ffffaf0d`de4edc10 fffff802`e01f3676 : fffff802`debaf180 ffff8381`f79bd040 fffff802`e00b2f40 00000000`00000000 : nt!PspSystemThreadStartup+0x47
ffffaf0d`de4edc60 00000000`00000000 : ffffaf0d`de4ee000 ffffaf0d`de4e8000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND: kb

THREAD_SHA1_HASH_MOD_FUNC: 26acd050bd9f055d0a04825d57b9e0e6be9c1a07

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: e1ca14ad460db17fee32f4b133c79439b72309bb

THREAD_SHA1_HASH_MOD: 30a3e915496deaace47137d5b90c3ecc03746bf6

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV

PRIMARY_PROBLEM_CLASS: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV

TARGET_TIME: 2017-12-30T00:05:45.000Z

OSBUILD: 16299

OSSERVICEPACK: 125

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 784

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2017-12-07 13:55:32

BUILDDATESTAMP_STR: 160101.0800

BUILDLAB_STR: WinBuild

BUILDOSVER_STR: 10.0.16299.125

ANALYSIS_SESSION_ELAPSED_TIME: 5d3

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x124_authenticamd_processor_bus_prv

FAILURE_ID_HASH: {6fd7875b-9a1b-9e09-d6d6-816026a875c8}

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff8381f83948f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 10.0.16299.125 (WinBuild.160101.0800)

DUMP_TYPE: 2

BUGCHECK_P1: 0

BUGCHECK_P2: ffff8381f83948f8

BUGCHECK_P3: 0

BUGCHECK_P4: 0

BUGCHECK_STR: 0x124_AuthenticAMD

CPU_COUNT: 8

CPU_MHZ: fa0

CPU_VENDOR: AuthenticAMD

CPU_FAMILY: 15

CPU_MODEL: 2

CPU_STEPPING: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: DESKTOP-U9MQ73G

ANALYSIS_SESSION_TIME: 12-29-2017 17:16:59.0585

ANALYSIS_VERSION: 10.0.15063.468 amd64fre

STACK_TEXT:
ffffaf0d`de4ed5b0 fffff802`e04bb635 : ffff8381`f79bd040 ffff8381`f83948d0 ffff8381`f504ccb0 ffff8381`00000000 : nt!WheapCreateLiveTriageDump+0x7b
ffffaf0d`de4edae0 fffff802`e030b348 : ffff8381`f83948d0 00000000`00000000 00000000`00000000 00000000`00000001 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
ffffaf0d`de4edb10 fffff802`e030be6b : fffff802`e03dcd80 fffff802`e03dcd80 ffff8381`f504ccb0 fffff800`cc643c70 : nt!WheapProcessWorkQueueItem+0x48
ffffaf0d`de4edb50 fffff802`e00c6e05 : ffff8381`f504ccb0 ffff8381`f79bd040 fffff800`cc643c00 ffff8381`f504ccb0 : nt!WheapWorkQueueWorkerRoutine+0x2b
ffffaf0d`de4edb80 fffff802`e00b2f87 : fffff802`e049e380 00000000`00000080 ffff8381`f50cb040 ffff8381`f79bd040 : nt!ExpWorkerThread+0xf5
ffffaf0d`de4edc10 fffff802`e01f3676 : fffff802`debaf180 ffff8381`f79bd040 fffff802`e00b2f40 00000000`00000000 : nt!PspSystemThreadStartup+0x47
ffffaf0d`de4edc60 00000000`00000000 : ffffaf0d`de4ee000 ffffaf0d`de4e8000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND: kb

THREAD_SHA1_HASH_MOD_FUNC: 26acd050bd9f055d0a04825d57b9e0e6be9c1a07

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: e1ca14ad460db17fee32f4b133c79439b72309bb

THREAD_SHA1_HASH_MOD: 30a3e915496deaace47137d5b90c3ecc03746bf6

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV

PRIMARY_PROBLEM_CLASS: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV

TARGET_TIME: 2017-12-30T00:05:45.000Z

OSBUILD: 16299

OSSERVICEPACK: 125

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 784

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2017-12-07 13:55:32

BUILDDATESTAMP_STR: 160101.0800

BUILDLAB_STR: WinBuild

BUILDOSVER_STR: 10.0.16299.125

ANALYSIS_SESSION_ELAPSED_TIME: 5cf

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x124_authenticamd_processor_bus_prv

FAILURE_ID_HASH: {6fd7875b-9a1b-9e09-d6d6-816026a875c8}

Followup: MachineOwner
---------

 

[Colif]

WHEA = Windows Hardware Error Architecture. They are errors called by thw CPU but not necessarily caused by it.

Can be caused by overclocking so remove any you may have,
Remove MSI Afterburner if installed

can you go to c:\windows\minidump
copy the dmp files here to another folder
upload the copies from this fodler to a file sharing web site and share the link here. The files can show more than what you found.

 

[mercaholic751]

WHEA = Windows Hardware Error Architecture. They are errors called by thw CPU but not necessarily caused by it.

Can be caused by overclocking so remove any you may have,
Remove MSI Afterburner if installed

can you go to c:\windows\minidump
copy the dmp files here to another folder
upload the copies from this fodler to a file sharing web site and share the link here. The files can show more than what you found.

Okay here you go!
https://www.dropbox.com/s/jj1g1u8rznwu98o/dmp%20file.zip?dl=0

 

[gardenman]

Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/awly.html

File: 123017-26234-01.dmp (Dec 30 2017 - 18:24:13)
BugCheck: [WHEA_UNCORRECTABLE_ERROR (124)]
Probably caused by: AuthenticAMD (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 00 Min(s), and 10 Sec(s)

I can't help you with this. Wait for additional replies. Good luck.

 

[Colif]

10 second uptime... had you just booted when this happened as PC only had 2 drivers loaded. I don't know if that is enough time to get to login screen or not? Did it happen literally at startup?

What were you doing when it crashed?

have you replaced any parts recently? had any other problems?

the only drivers loaded are sata ones, makes me wonder if its the hard drive or the sata cables.

check you have the latest BIOS, the dump isn't showing any info about the motherboard

 

[mercaholic751]

10 second uptime... had you just booted when this happened as PC only had 2 drivers loaded. I don't know if that is enough time to get to login screen or not? Did it happen literally at startup?

What were you doing when it crashed?

have you replaced any parts recently? had any other problems?

the only drivers loaded are sata ones, makes me wonder if its the hard drive or the sata cables.

check you have the latest BIOS, the dump isn't showing any info about the motherboard

Well when it crashes its usually when im surfing the web on google chrome and listening to music on spotify application at the same time it never happens when im gaming. Also I did change computer parts recently I went from a AMD FX-6300 to an AMD FX-8350 and then I went from a Geforce 750Ti to a 1050Ti.

 

[Colif]

I would think about a clean install of Win 10 only as you swapped CPU which is likely to cause some errors, the swapping GPU may not effect it as much. Its possible the chipset drivers you have installed are for the older CPU.