Sims 4 says my GC is not compatible

alurousaac

Honorable
Nov 19, 2017
51
5
10,535
Sims 4 installed through Origin EA, on a windows 10 64 bit comp. MSi GTX 1050 Ti Graphics Card. When I hit play, the error that my graphics card is not compatible.

What I've done: Updated GC Drivers. Removed Origin In-Game layout thing (apparently it helped people).
I've contacted Origin, but they want me to create a new Admin account on the computer, turn off firewalls, reset internet, redownload the game on the new Admin, etc. I'm not up for that, I'm sure there is a better way and more logical.


Hopefully the files appear... but MSInfo, DxDiag and the Capture of the error are here.
Dropbox Files
 

toshibitsu

Distinguished
Sims 4 requirements are very minimal. It's recommended system requirements are for parts that are 10+ years old. It may just be that the game hasn't been updated in some time and the graphics card is too new(over on the Sims forums they talk about how cards up to the GTX 900 series work). You may have to check with EA support