my computer is bluescreening again pls help :(

gardenman

Splendid
Moderator
Hi, here is the results from the dump file that's listed in the other thread: https://pste.eu/p/elrj.html
The link to the dump file in this thread is not working.

File: 020918-25828-01.dmp (Feb 9 2018 - 15:15:20)
BugCheck: [BUGCODE_USB_DRIVER (FE)]
Probably caused by: USBPORT.SYS (Process: Overwatch.exe)
Uptime: 0 Day(s), 0 Hour(s), 26 Min(s), and 22 Sec(s)

I can't help you with this. Wait for additional replies. Good luck.
 

gardenman

Splendid
Moderator

Yes, I ran the dump file through the debugger and got the following information: https://pste.eu/p/Muop.html

File: 021318-30031-01.dmp (Feb 13 2018 - 23:41:47)
BugCheck: [KMODE_EXCEPTION_NOT_HANDLED (1E)]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
Probably caused by: nvlddmkm.sys (Process: Overwatch.exe)
Uptime: 0 Day(s), 0 Hour(s), 18 Min(s), and 02 Sec(s)

The nvlddmkm.sys file is a NVIDIA graphics card driver. There are a few things you can do to fix this problem. First off, try a full uninstall using DDU in Safe Mode then re-install the driver (more information). Or try getting the latest version of the driver. Or try one of the 3 most recent drivers released by NVIDIA. Drivers can be found here: http://www.nvidia.com/

I can't help you with this. Wait for additional replies. Good luck.
 

pud3222

Prominent
Feb 9, 2018
17
0
510

im not 100% sure yet but this seems to have worked, thanks everyone for the help