Hello I am having problems with a blue screen on windows 10 and would appreciate the help

[rpgbradford]

Hello I've been trying to find out what has been causing blue screens with the error message IRQL_NOT_LESS_OR_EQUAL for a few days now. I have reinstalled windows from the usb deleting all previous files. Followed by updating all the drivers that I could find. In the end this did not fix my problem. If you have any suggestions I would be quite grateful for them. The minidump as well as a dxdiag file and anything else requested will be in the google drive link below.

My system is made up of these parts
Z170 PRO gaming motherboard which I just replaced with an identical motheboard which did not fix the issue.
Intel i5 6600k proccessor
2x8 gb corsair ram sticks not sure of the specific type if they have more.
Nvidia Geforce GTX 1070

Google Drive

 

[Colif]

I will ask someone to look at the dumps for you, IRQ errors are normally drivers of some sort.

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://pste.eu/p/rZTp.html

Spoiler

File: 021918-4765-01.dmp (Feb 19 2018 - 02:01:09)
BugCheck: [DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)]
Probably caused by: intelppm.sys (Process: System)
Uptime: 0 Day(s), 1 Hour(s), 23 Min(s), and 09 Sec(s)

File: 021918-4687-01.dmp (Feb 19 2018 - 21:39:50)
BugCheck: [DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)]
Probably caused by: intelppm.sys (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 04 Min(s), and 08 Sec(s)

File: 021918-4578-01.dmp (Feb 19 2018 - 16:41:17)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)]
Probably caused by: ntkrnlmp.exe (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 32 Min(s), and 38 Sec(s)

File: 021918-3906-01.dmp (Feb 19 2018 - 21:34:41)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
Probably caused by: memory_corruption (Process: svchost.exe)
Uptime: 0 Day(s), 0 Hour(s), 09 Min(s), and 37 Sec(s)

File: 021818-5140-01.dmp (Feb 18 2018 - 23:24:21)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)]
Probably caused by: ntkrnlmp.exe (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 31 Min(s), and 49 Sec(s)

Motherboard: https://www.asus.com/us/Motherboards/Z170-PRO-GAMING/
There are BIOS updates available for your system.

I can't help you with this. Wait for additional replies. Good luck.

 

[johnbl]

you should install an official released build of windows rather than what looks like a old private internal build.

ie get a known good current version of windows 10 from the microsoft server, install and activate

 

[Colif]

That build number (OS Build 10586.1176) appears to be the result of a patch, John? - October 10, 2017—KB4041689 (OS Build 10586.1176)

it sure is an old version though and updating win 10 to latest build may help fix some errors. You are currently on the November 2015 build of Win 10, there are 3 newer versions since then.

Sounds like you need to make a newer copy of the installer than what is on your USB - download the Windows 10 media creation tool and use it to make a win 10 installer on USB

 

[johnbl]

if I remember correctly, it looked like it was a old build from before windows 10 shipped that had some files from a newer build. looked strange to me( assuming it was not a bug in my debugger, I am using a new version I just installed)

best to install a current version of windows and keep it updated as required by the license agreement.
(ie updates within 6 months, should not be seeing 2015 windows binaries in the build)

You are probably correct that they just did one update patch on a old build. it is not going to be a valid configuration any more. IE not a tested upgrade method. Best to do a full install of a current build or suffer thru all of the updates and ignore problems until the final updates are installed.
clean install of the current build would be the better option in terms of time and fewer problems.

That build number (OS Build 10586.1176) appears to be the result of a patch, John? - October 10, 2017—KB4041689 (OS Build 10586.1176)

it sure is an old version though and updating win 10 to latest build may help fix some errors. You are currently on the November 2015 build of Win 10, there are 3 newer versions since then.

Sounds like you need to make a newer copy of the installer than what is on your USB - download the Windows 10 media creation tool and use it to make a win 10 installer on USB