[HELP] Windows 10 Freeze and requires force restart when playing more demanding games

[jazrabet]

My PC has been doing this since midway through December last year. When it occurs, my screen shows a single frame of what was being displayed, and all sound stops. All of my drivers are up to date and I had upgraded the graphics card but the crashes still remain. It has frozen and required a force restart when doing as little as watching youtube, starting itself up, but playing larger games like GTAV are a sure fire way to cause the freeze within 10-30 minutes.
My last complete reinstall of Win10 was about a year ago, though I have had the system for just over five years. I have replaced the GPU and RAM recently but the crashing had been happening before that. Im not overclocking and my CPU voltage ranges between 0.888 V and 1.450 V.
Thanks.

specs:
CPU: AMD FX-6350 (33 °C)
RAM:16.0GB Dual-Channel DDR3 @ 803MHz (9-10-9-26)
Motherboard: Gigabyte Technology Co. Ltd. 970A-D3 (CPU 1) (43 °C)
GPU: 2047MB NVIDIA GeForce GTX 1060 6GB (55 °C)
Storage: 931GB Western Digital WDC WD10EZEX-00KUWA0 ATA Device (SATA) (40 °C)
Optical Drives: TSSTcorp CDDVDW SH-224DB ATA Device
PSU: ATX 12V 550UB

Speccy report: http://speccy.piriform.com/results/ipqOqHyBewhjSZBxHR01s0c

 

[Ralston18]

The PSU might be a bit weak for your needs. Especially if the PSU has or is developing some problem.

Use Event Viewer to find and identify warnings or error codes occurring just before or at the time of the freeze ups.

And you can also use Task Manager and Resource Monitor to watch what all is going on with your system.

Just open one or the other and watch for a few minutes. Slide the monitoring window to one side and start gaming as usual. Keep an eye on the tool to watch for changes such as high CPU usage, disk activity, and so forth.

Figure out what applications, processes, and services may be taking all of some resource and/or not giving it back.

 

[jamontoast]

It sounds like a PSU issue. Basically the exact same as Ralston said. - Your PSU can't regulate power to the GPU etc. in graphically intensive games (Such as GTA V, Crysis 3 etc.), causing your GPU to hit 100% usage, but with no temperature changes or anything like that. In turn that usually causes the graphics driver to crash, which is the freezing you mentioned - In Windows 7 it'd CTD and give you a notification saying the driver had crashed and was restarted. I had this issue a while back, thought it was my GPU for a long time. Changed it for a lower end one. Problem continued, just not as frequently. One thing I noticed was a high-pitched noise for a few second when I'd start a game up. Eventually figured out it was the coils in my PSU going mad because it couldn't put out enough power to provide for my GPU as well as everything else. Here's a little thread detailing it a little bit - https://forums.evga.com/If-you-have-Coil-Whine-read-this-m2235154.aspx

 

[jazrabet]

Thanks for the quick reply. How am I able to fix the power regulation problem? Also,
after driving around in GTAV for a few minutes I got the crash. I had CPU-Z and the task manager open, here are the screenshots.
https://i.gyazo.com/a46207106a52e23bf809b82f41a09983.png
https://i.gyazo.com/4fe1224d396097fc13cc708c56e03bf9.png
My CPU was 47 C at the time.
Here is a screenshot of the event log after restart (I crashed right on 20:55)
https://i.gyazo.com/14ebc11c9c4ab55388744dc6260bd55a.png

Most of the error messages say:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{D63B10C5-BB46-4990-A94F-E40B9D520160}
and APPID
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
to the user DESKTOP-1C9GU5S\Jaz SID (S-1-5-21-127423876-1504074097-1600066143-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

 

[Ralston18]

Take a look at some of the errors. Information may be useful but generally just reports regular events.

The CPU usage seems high but I also noted the your network seems to be going up and down.

What all else is running? Are you able to scale back the applications, processes, and services being launched at boot time?

Need to start simple and small. Then methodically add applications etc. one by one. Identify when the problems begin and if that beginning can be associated with one particular app.

 

[jazrabet]

I had no results with narrowing down other demanding software, though uninstalled many useless programs. I have blue screened twice since then, both with different stop codes. The small memory dumps say "IMAGE_NAME: hardware" and "IMAGE_NAME: Unknown_Image" respectively. A quick google said that its a RAM issue, but i have completely replaced the ram since the crashes began. Any ideas?

 

[Ralston18]

May be a defective RAM module amongst the replacement modules. Try the modules individually and in different slots.

You can also run some diagnostic software to test the modules.

E.g.: the following link:

https://www.lifewire.com/free-memory-test-programs-2626178

You are on the correct track - just be methodical and continue to narrow down problem's source(s).