Getting BSOD almost 4/5 times a day looking for a solution

Mar 9, 2018
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2 months ago I got to buy a pc from a friend and at his place it worked fine on Windows 8. When I moved it to my place and installed windows 10 and it started crashing for no reasons, giving me BSOD like almost 6 times a day. After some tests and some googling it would probably be my RAM, I replaced my RAM and it worked again without any BSOD. But after some weeks they returned. I checked my Temp, but they were all around the 30 degrees except the GPU, the GPU was around the 63 while gaming. So I thought it couldn't be the Temp. I also updated all my drivers so that can't be the problem as well.

The BSOD I get have the discription called irql_not_less_or_equal and System Service Exception. Some days I only get one and other days multiple BSOD appear. Those appear mostly when gaming but after one has appeard they also appear after rebooting the PC. Also the PC Log gives me an error called kernel power 41 - with the keyword 0x8000400000000002.

Guys i really need ur help, cause I just want it to work! And i don't want to worry every 30 min and just want to play some games in my free time.
 

Colif

Win 11 Master
Moderator
Can you follow option one here
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump after the next BSOD
copy that file to documents
upload the copy from documents to a cloud server and share the link here and someone with right software to read them will help you fix it :)
 
Mar 9, 2018
3
0
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Okay so i found the minidump but how can I share this with a link?
 

gardenman

Splendid
Moderator
Hi, copy the files from your C:\Windows\minidump folder to your desktop or documents folder and then upload them to public server so they can be downloaded. Feel free to ZIP them up first. Below is a list of a few of the acceptable public servers:

Google Drive
https://www.google.com/drive/

Microsoft OneDrive
https://onedrive.live.com/

Dropbox
https://www.dropbox.com/

Mediafire
http://www.mediafire.com/

After uploading, each site has various ways to access the files. They usually just give you a public link that can be shared. Be sure to make the files publicly accessible so that it doesn't require a login.
 

gardenman

Splendid
Moderator
Hi, unfortunately the dump file you uploaded is 0 bytes long which means it's invalid and unusable. This happens with some dump files.

Wait for additional crashes. Each time you have a BSOD, a new minidump should be created. 3 to 5 minidumps is even better. Also be sure to copy them to another folder before trying to upload.