When is the Tom's Hardware server going to be fixed?

[terry4536]

The server is abnormally slow. Many times recently the browser times out waiting for the server. This also results in many duplicate responses and postings.

Plus at times there is no mechanism to delete the other multiple duplicate responses.

 

[4745454b]

There should be a garbage can for you to delete your own posts. If you see a dupe post and it's not yours you of course can't delete it. (Us mods can, so flag them and move on.)

As for when, unknown. They've been working on the servers for several weeks now. Every time they think they fix it, we tell them they didn't. They are going to work on it again next week sometime. That's the last thing we were told.

 

[terry4536]

There should be a garbage can for you to delete your own posts. If you see a dupe post and it's not yours you of course can't delete it. (Us mods can, so flag them and move on.)

As for when, unknown. They've been working on the servers for several weeks now. Every time they think they fix it, we tell them they didn't. They are going to work on it again next week sometime. That's the last thing we were told.

That is my point. The garbage can is sometimes missing.

 

[4745454b]

If it happens can you send a link? Or I guess a screen shot. I/we haven't seen the icons disappear. That's a new issue if that's happening.

 

[boju]

Garbage can wont he available if someone posts after you.

If replying takes a while just copy all your text and wait. It usually posts eventually but if the page stops with a blank page, open another tab and check if your post went through instead of refreshing.

 

[terry4536]

When it has happened to me, I try to remove the duplicate post immediately. I am not always able to do so. Plus when more than one duplicate is involved, I have found only the last one has the garbage can. But you can delete them in order to get rid of them.

 

[boju]

Can or can't delete in order?

 

[terry4536]

Can or can't delete in order?

When the garbage can is available on the latest duplicate, you can delete the last one. Then the garbage can shows up on the next oldest duplicate. So in that instance you can delete multiple postings.

 

[boju]

yeah thats how its done, just checking its not bugging out and missing on the next post to delete.

If can is missing on 2nd post up, theres probably another post on the way from someone having the same problem. Just timing.

 

[terry4536]

Sometimes the browser just times out giving an error. Other times the whole tab just turns white.

 

[boju]

Same. If it times out most likely hasn't gone through, hasn't for me. If it goes blank most likely has.

Either way, open another toms tab and check.

 

[Deleted member 217926]

Nobody hopes it gets fixed more than the mods. As bad as it is for you guys we have to clean up all the double posts and weird errors. Guess what else doesn't work right? Yep, basic moderation functions. lol

It's great fun trying to merge 5 duplicate threads caused by the buggy software when merges are timing out.

Just let us know through the report button or if it's not an emergency you can let us know in the Herald section.

 

[terry4536]

Nobody hopes it gets fixed more than the mods. As bad as it is for you guys we have to clean up all the double posts and weird errors. Guess what else doesn't work right? Yep, basic moderation functions. lol

It's great fun trying to merge 5 duplicate threads caused by the buggy software when merges are timing out.

Just let us know through the report button or if it's not an emergency you can let us know in the Herald section.

I've done that. In one instance, I thought the OP was just being an ass. There were about three identical posts. And then perhaps a half hour later, there were two or three more that were all identical to the first post.

But then it happened several times to myself. And I know I didn't post it more than once. And I have noticed that there are a lot of merged posts lately. That is part of why posted my question.

 

[boju]

Refreshing the page does that and how many times you click refresh is the amount of posts you make hehe

Thats what i meant by checking in another tab first before hitting refresh

 

[4745454b]

For us mods this is nearly as bad as being under attack from spammers. Every morning and all day there are posts to delete and merge. I used to warn people to be careful, but of course this isn't their fault so unless the person is deliberately spamming our forums I let it slide. Hopefully they get a hand on this soon before too many members get mad.