Critical error in Event log.

Jolaoso

Distinguished
Jul 22, 2015
222
0
18,680
So I'm compressing this video and all the sudden the PC freezes forcing me to force restart. I check the applications crash files and there is nothing useful. Then I went to event viewer and found three things critical, error and warning the only thing that was useful was in warning which is this:

A corrected hardware error has occurred.

Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Cache Hierarchy Error
Processor APIC ID: 1

The details view of this entry contains further information.

Critical says:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

And Error says:
The previous system shutdown at 3:12:57 PM on ‎3/‎19/‎2018 was unexpected.
 
Solution
Machine Check Exception. Its an error called by CPU but not always caused by it.

What CPU do you have? I think a cache hierarchy errors is an internal error of the CPU
Have you got latest BIOS and motherboard drivers?

Run windows update and make sure its up to date. See if you have KB4073291 showing in install history, if so, try removing and see if you get same errors.

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/pc-freezing-with-event-id-19-in-windows-10/8727af25-a0f4-4181-afc2-f2009eac3718

Colif

Win 11 Master
Moderator
Machine Check Exception. Its an error called by CPU but not always caused by it.

What CPU do you have? I think a cache hierarchy errors is an internal error of the CPU
Have you got latest BIOS and motherboard drivers?

Run windows update and make sure its up to date. See if you have KB4073291 showing in install history, if so, try removing and see if you get same errors.

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/pc-freezing-with-event-id-19-in-windows-10/8727af25-a0f4-4181-afc2-f2009eac3718
 
Solution

Jolaoso

Distinguished
Jul 22, 2015
222
0
18,680


I've seem to fix my issue, Ive been trying to fix this issue on 3 other forums and Microsoft forums seemed to work.

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/error-every-time-i-try-to-encode-a-video/e26165ce-dfe7-443c-934f-e842a1e0e052?messageId=0cec64ad-7a68-45f8-ac25-33f9703d620e&auth=1