Goodday, I have recently encountered an issue with my PC and I am at utter loss how to troubleshoot it. I don’t want to call a technician just yet. My PC screen and audio cuts when I first switch on my computer and it is now booting up (approximately 2 minutes into booting up while loading GPU Tweak 2, NZXT CAM software etc.). I usually end up having to turn off the PSU switch as holding down the power button doesn’t work. I did indeed overclock my CPU to 3.9GHz at first and thought it was an overclocking instability, although, I was very confident that it was stable as followed a lot of advises online in terms of adjusting the voltages and LLC etc. So then I loaded optimized defaults for my CPU and with everything reset, the same problem occurred.
Now what is strange is that I observed the problem only occurs from a cold start. A cold start meaning that when I get home from work and switch on the computer, the problem occurs. When I go to switch off the PSU and switch it back on immediately, there is a low possibility that it occurs. I game (includes Battlefield 1, Doom, Wolfeinstein etc.) search the web for a couple hours or do anything stressful and the PC would run without any problems. I did cinebench, Prime95 for 2hours and no problems. From all my experience so far, problem occurs at the startup when the PC is off for a long time. I began to think it may be a low voltage issue so I swapped my voltage regulator/surge protector with a UPS and this didn’t fix anything yet again.
Thinking it is my PSU, I was looking at the 12V, 5V and other rails on HWinfo and another monitoring software, as well as, the BIOS and it was very close (about + or - 0.01V). I also checked my C:/Windows/Minidump/*.dmp folder to see if it was a software issue but this was not the case. Multiple hard restarts due to the same problem and the minidump folder is still empty.
Then I read that for this type of motherboard people were having some issues with OC under BIOS 3803. So I rolled back the BIOS to 3402. The problem still prevails.
My PC Build specs are as follows:-
CPU: Ryzen 7 1700X
Motherboard: ASUS Prime X370 Pro
GPU: Asus Strix GTX 1070
PSU: EVGA 750W 80+ Gold
RAM: Single stick of Patriot 16GB DDR4 2400MHz 17-17-17-17-39
I really do require some assistance, as I can’t source the problem. Honestly, the only additional device I recently obtained was the NZXT Hue+ right before I started to get these series of problems. I don’t know if they may be linked. Could it potentially be the PSU? Could it be the GPU? Or CMOS? Windows 10?
Now what is strange is that I observed the problem only occurs from a cold start. A cold start meaning that when I get home from work and switch on the computer, the problem occurs. When I go to switch off the PSU and switch it back on immediately, there is a low possibility that it occurs. I game (includes Battlefield 1, Doom, Wolfeinstein etc.) search the web for a couple hours or do anything stressful and the PC would run without any problems. I did cinebench, Prime95 for 2hours and no problems. From all my experience so far, problem occurs at the startup when the PC is off for a long time. I began to think it may be a low voltage issue so I swapped my voltage regulator/surge protector with a UPS and this didn’t fix anything yet again.
Thinking it is my PSU, I was looking at the 12V, 5V and other rails on HWinfo and another monitoring software, as well as, the BIOS and it was very close (about + or - 0.01V). I also checked my C:/Windows/Minidump/*.dmp folder to see if it was a software issue but this was not the case. Multiple hard restarts due to the same problem and the minidump folder is still empty.
Then I read that for this type of motherboard people were having some issues with OC under BIOS 3803. So I rolled back the BIOS to 3402. The problem still prevails.
My PC Build specs are as follows:-
CPU: Ryzen 7 1700X
Motherboard: ASUS Prime X370 Pro
GPU: Asus Strix GTX 1070
PSU: EVGA 750W 80+ Gold
RAM: Single stick of Patriot 16GB DDR4 2400MHz 17-17-17-17-39
I really do require some assistance, as I can’t source the problem. Honestly, the only additional device I recently obtained was the NZXT Hue+ right before I started to get these series of problems. I don’t know if they may be linked. Could it potentially be the PSU? Could it be the GPU? Or CMOS? Windows 10?