New WD 1Tb with incorrect Capacity Windows 10

[ajguravskas]

Hello everyone. if anyone knows of another thread that has a better instance let me know i cant seem to pinpoint anything. so i have a new 1tb wd blue hard drive in my pc. windows 10 intel i7.
samsung ssd for boot and everything now. The drive shows 992mb unallocated space. also shows 992mb of capacity in the devices properties. if anyone could help and give me a quick tip that would be great. or if this sounds like a defective piece that information would also be appreciated.

 

[asoroka]

I am assuming that it is your new 1 TB hdd that is showing small.

What do you see in DiskManagement, how many partitions on the hdd?
If it is new you may need to re-partition the disk as it sounds like this was either not done or not done correctly.

right click on the windows icon and find Disk Management (not Device Manager)
If the Disk management tool does not let you delete/recreate partition then try diskpart.exe from the command line. Just make sure that you select the correct disk before you make any changes.

So what you need to do is find your new disk, it will probably be called disk1 (disk0 will probably be your ssd).

You will probably see a small 1GB partition and a lot of unpartitioned space.

Please confirm

 

[SkyNetRising]

The drive shows 992mb unallocated space. also shows 992mb of capacity in the devices properties.

Can you show screenshot from Disk Management?

 

[ajguravskas]

The drive shows 992mb unallocated space. also shows 992mb of capacity in the devices properties.

Can you show screenshot from Disk Management?

http://tinypic.com/r/dxfqdt/9

 

[ajguravskas]

I am assuming that it is your new 1 TB hdd that is showing small.

What do you see in DiskManagement, how many partitions on the hdd?
If it is new you may need to re-partition the disk as it sounds like this was either not done or not done correctly.

right click on the windows icon and find Disk Management (not Device Manager)
If the Disk management tool does not let you delete/recreate partition then try diskpart.exe from the command line. Just make sure that you select the correct disk before you make any changes.

So what you need to do is find your new disk, it will probably be called disk1 (disk0 will probably be your ssd).

You will probably see a small 1GB partition and a lot of unpartitioned space.

Please confirm

when im in the disk management screen i just see 992mb of unallocated space not 1tb and can only make a simple volume.
i cannot make a partition nor does anything with the word partition show up anywhere on the new disk. diskpart.exe did nothing when i entered it into the command prompt. Guess ill do more digging.

 

[ajguravskas]

The drive shows 992mb unallocated space. also shows 992mb of capacity in the devices properties.

Can you show screenshot from Disk Management?

i also found this in "storage Spaces"

http://tinypic.com/r/30ii90z/9

 

[smorizio]

https://en.wikipedia.org/wiki/Hard_disk_drive#Calculation
the size showing is normal for windows. 1tb drive with formatting and system over head will show up as 99x mb in size.

 

[ajguravskas]

https://en.wikipedia.org/wiki/Hard_disk_drive#Calculation
the size showing is normal for windows. 1tb drive with formatting and system over head will show up as 99x mb in size.

not sure if this will help. but i had the hard drive accepting storage the other day. went to add a picture and it didnt have enough space. i purchased this 1tb hard drive to have a lot of storage so i can put multiple files onto it. now if it default gets 992mb how big of a disk do i have to get. not following what your saying

 

[SkyNetRising]

Try cleaning the drive with diskpart. Execute from elevated command prompt:

• diskpart
  list disk
  select disk 2
  (make sure, you have selected the right disk. Next command removes all data from it.)
  clean
  exit

Check drive capacity in Disk Management.

 

[yt.degamendeman]

Isn't this due to hw Windows counts the bytes? 1MB is not 1000KB, it's 1024. 1024 fits in 1.000.000 less times than 1000, so you will see less than the 1000MB you would think fit in 1GB. That is because the drive manufacturer counts in 1000's, not in 1024's. I hope that is clear enough.

 

[USAFRet]

https://en.wikipedia.org/wiki/Hard_disk_drive#Calculation
the size showing is normal for windows. 1tb drive with formatting and system over head will show up as 99x mb in size.

No, that's not right.
A 1TB drive would show as 931GB.
This is showing as 992MB

 

[ajguravskas]

Try cleaning the drive with diskpart. Execute from elevated command prompt:

• diskpart
  list disk
  select disk 2
  (make sure, you have selected the right disk. Next command removes all data from it.)
  clean
  exit

Check drive capacity in Disk Management.

skynetrising thanks for all your help and effort your very knowledgeable but i think i have a white elephant in my pc. so i did what you said in the command prompt and got no where. the images below are what i did before i pressed "enter" to execute the command it is saying there is no disk selected

http://tinypic.com/r/2pzw6t0/9
http://tinypic.com/r/fej9jm/9
http://tinypic.com/r/dpzcwp/9

but yea 992mb isnt 992gb. i understand im not going to get 1tb but at least 500gbs would be acceptable at this point. or ill just scrub it and buy another ssd. and never ever buy western digital ever again. i would like to use this current hard drive though.

 

[USAFRet]

This is something to do with your Storage Spaces config.

 

[ajguravskas]

This is something to do with your Storage Spaces config.

thank you looking into it

http://tinypic.com/r/2wd7ihs/9

might be getting somewhere

 

[ajguravskas]

went to format the drive and it came up again as 931mb so turns out i formatted it incorrectly. the only options i have when formatting is the drive letter a-z. i chose b guessing that my ssd with boot is drive a. granted thats probably not the case.

http://tinypic.com/r/o8ieyc/9
http://tinypic.com/r/35nbtxc/9

 

[USAFRet]

went to format the drive and it came up again as 931mb so turns out i formatted it incorrectly. the only options i have when formatting is the drive letter a-z. i chose b guessing that my ssd with boot is drive a. granted thats probably not the case.

http://tinypic.com/r/o8ieyc/9
http://tinypic.com/r/35nbtxc/9

No, it's showing as 931GB. Not MB.

And do NOT use A or B as drive letter.YEs, windows will let you. No, you should not.
Those two drive letters are legacy from the olden days, before hard drives.

A was the floppy drive. Only one.
Then systems came with a second floppy drive.
OS on one, your data on the other. A and B.

Then...in came the hard drive. The OS on that got the letter C.
And has been that was for 30 years.

 

[asoroka]

You need to fix the partition size before you can format.

When you ran diskpart and you did a listing, what did you see?

list disk

What disks came up, I suspect your 1TB should be disk 1 and not disk 2.
Please share the output of diskpart "List disk"

 

[ajguravskas]

guys i figured it out. went on the youtube machine and searched for storage management not my problem and i guess the configuration was to 1000mb and i changed it to 1tb and boom im good to go. thank you so much to everyone. seriously this was a huge help. now i can save my highlights and vidoes with plenty of space. thank you so much toms hardware and everyone in the thread thank you thank you.

http://tinypic.com/r/107n9lw/9

 

[USAFRet]

guys i figured it out. went on the youtube machine and searched for storage management not my problem and i guess the configuration was to 1000mb and i changed it to 1tb and boom im good to go. thank you so much to everyone. seriously this was a huge help. now i can save my highlights and vidoes with plenty of space. thank you so much toms hardware and everyone in the thread thank you thank you.

http://tinypic.com/r/107n9lw/9

Personally, I would do away with that Storage Spaces thing completely.

Just have this 1TB as another drive letter.

 

[ajguravskas]

guys i figured it out. went on the youtube machine and searched for storage management not my problem and i guess the configuration was to 1000mb and i changed it to 1tb and boom im good to go. thank you so much to everyone. seriously this was a huge help. now i can save my highlights and vidoes with plenty of space. thank you so much toms hardware and everyone in the thread thank you thank you.

http://tinypic.com/r/107n9lw/9

Personally, I would do away with that Storage Spaces thing completely.

Just have this 1TB as another drive letter.

i have it as drive b. im setting up my gpu to save to it and im doing a test as we speak to see if a large video file saves and if i have more issues. hoping i dont

 

[USAFRet]

i have it as drive b. im setting up my gpu to save to it and im doing a test as we speak to see if a large video file saves and if i have more issues. hoping i dont

As mentioned above, B is not an optimal drive letter to use.

 

[ajguravskas]

i have it as drive b. im setting up my gpu to save to it and im doing a test as we speak to see if a large video file saves and if i have more issues. hoping i dont

As mentioned above, B is not an optimal drive letter to use.

thanks for reminding me. moved my files. changed to D moved them back and its still reading and writing. awseome what a relief