Total reset issue

[zoltig121]

I have choose the remove files and clean drives on my pc it said preparing restarted and now is just in the boot screen you know the one where it says press del to run BIOS setup the hing you get when you turn your pc on. Been like this for about an hour now but don’t want to restart in case it messes up the pc completely

 

[Colif]

if its only sitting on the bios screen, its likely reset went too far and removed windows. You could turn it off and on and see if it gets anywhere. Its also possible its just removed the boot sector but that isn't any help with no working users to login to and fix it. Fastest fix is just do a fresh install.

on another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB

After a broken reset, I would suggest a fresh install
change boot order in BIOS so USB is first, hdd second
boot from installer
follow this guide: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

when you reach the screen asking for licence, click "I don't have a key" and win 10 will continue to install and reactivate once finished

On the screen where you choose where to install win 10, if it gives you an error about GPT drives, delete all the partitions on the hdd and press next. If it still gives error, cancel out of the installer and restart PC and start installer again, it will accept next on that screen this time (some PC just need a restart here)

 

[Colif]

re PM.. Oh, so its sort of working... leave it a while and see what happens