Computer randomly crashes

[dylantrann]

Newly built pc running latest version of Windows 10 randomly crashes and is stuck at a blank screen. Pc won't turn off unless I turn off the PSU. Power button does nothing. Happens randomly and don't know how to fix it. Or what's wrong with it.


Motherboard: Asus ROG Strix b350-f
CPU: Ryzen 5 1600
RAM: Gskill 3200mhz DDR4
GPU: Nvidia Geforce GTX 1070
Storage: Samsung NVMe SSD 970 evo
PSU: Corsair CX650M

 

[helpstar]

BIOS is up to date? Only update in BIOS directly via EZ Flash, don´t use windows!

Check the Samsung with Samsung Magician and if available update the firmware of it

temperatures are fine?

restart windows can help sometimes

 

[dylantrann]

BIOS is up to date? Only update in BIOS directly via EZ Flash, don´t use windows!

Check the Samsung with Samsung Magician and if available update the firmware of it

temperatures are fine?

restart windows can help sometimes

BIOS wasn't updated so I did that.
Samsung Magician is up to date
Temperatures are about 41 - 51 C

So I just updated BIOS, i'm going to use the PC as normal until it crashes again and i'll get back to this if it does.

Ok few hours later, it's still crashing

 

[helpstar]

set the RAM speed to 2133MHz
Which G.Skill model number is it exactly? Eventually it´s not that compatible.

Also check with memtest.org, use the usb autoinstaller an boot from the USB flash drive

 

[dylantrann]

set the RAM speed to 2133MHz
Which G.Skill model number is it exactly? Eventually it´s not that compatible.

Also check with memtest.org, use the usb autoinstaller an boot from the USB flash drive

ok i will try that right now.
And I have the G.Skill Ripjaws V 16GB 2 x 8GB DDR4-3200 PC4-25600 CL16 Dual Channel Desktop Memory Kit F4-3200C16D-16GVKB

Ran memtest and no errors came up. Could this be because of the RAM not being compatible?