IRQL BSOD Crashed W10

Jul 10, 2018
1
0
10
Hello,
Recently I've been having some issues with BSOD crashes. This all started when I interrupted my computer in the process of restarting by turning it off, as I had to go. I have already done 2 clean installs on 2 different/separate hard drives. For the past 5 days or so my computer would not cold boot in the morning unless I reseated some RAM, it would stop on the CPU PEI initialization motherboard LED code and just loop there. Today that didnt happen but I am still getting pretty frequent IRQL BSOD.

Here are 4 minidumps:
https://drive.google.com/file/d/1EzLYgON0zLeA2BNU7Jz1UcRQK37dtzY2/view

https://drive.google.com/file/d/13YHVkSsMmX0jwModuwuGuQvt4O8EU4Fw/view

https://drive.google.com/file/d/1Xc69FfNe6v0JO1Iw16cQihmRUXWeqc28/view

https://drive.google.com/open?id=12l6P-oZSxXN8_D-QtthIgqeh1VxTXV-z
 
Solution
I think the GLCKIO2.sys driver is part of an ASUS program. Possibly part of ASUS Express Gate. [Reference]. Also "ASUS SATA Verifier" is mentioned [here] along with GLCKIO.

This file may be OK. We just don't know. You might be able to identify this driver.
Press Win+R to open the Run dialog. Copy and paste this in: c:\windows\system32\drivers\ and press OK. It should open a folder. Hopefully the GLCKIO2.sys file is located there. If so, right click on it and choose Properties. Click on the Details tab. What does it say for File Description, Product Name, and Copyright?

Colif

Win 11 Master
Moderator
What are specs of the PC?

CPU PEI is Pre-EFI Initialization. This gets the system ready to run in the EFI environment, so it needs memory, buses, etc. The steps of PEI are:

1. CPU Init (Memory, caches, cores, interrupts)
2. Chipset Init (Includes CPU uncore)
3. Board Init (Gets the buses going, PCI-Express, USB, etc. Actual devices come later, in DXE)

Anything in any of those three could be going wrong. After PEI comes the Driver Execution Environment (DXE), this gets video, input and storage devices, etc. going and immediately after DXE is either EFI Interface or Booting OS. So at PEI you don't need to worry about devices hanging off buses unless they're so badly broken they prevent their host buses from initializing.

You cannot diagnose to CPU or motherboard level at this stage. You're going to need to swap the CPU for that.

https://arstechnica.com/civis/viewtopic.php?f=8&t=1326555

I will ask someone to convert duimp files for me.
 

gardenman

Splendid
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://pste.eu/p/8l3t.html

File: 071018-5812-01.dmp (Jul 10 2018 - 11:46:10)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)]
Probably caused by: ntkrnlmp.exe (Process: System)
Uptime: 0 Day(s), 1 Hour(s), 00 Min(s), and 31 Sec(s)

File: 071018-5656-01.dmp (Jul 10 2018 - 10:45:17)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)]
Probably caused by: memory_corruption (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 44 Min(s), and 29 Sec(s)

File: 071018-5109-01.dmp (Jul 10 2018 - 00:39:37)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)]
Probably caused by: memory_corruption (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 44 Min(s), and 03 Sec(s)

File: 070918-3765-01.dmp (Jul 9 2018 - 23:38:29)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)]
Probably caused by: ntkrnlmp.exe (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 04 Min(s), and 47 Sec(s)
Motherboard: https://www.gigabyte.com/Motherboard/GA-Z97X-Gaming-7-rev-10#ov
You currently have BIOS version: F7. The latest is version F8. Verify this information before attempting to update. Note: Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

I can't help you with this. Wait for additional replies. Good luck.
 

Colif

Win 11 Master
Moderator
Have you checked your ram?

run memtest86 on your sticks, one stick at a time, up to 8 passes. Any error count higher than 0 is too many and is likely to be cause of BSOD. rtemove/replace sticks wiht errors

Drivers - wonder why Realtek are still using a sound driver from 2009.
Do you have an Asus GPU? Do you use GPU Tweak 2?
Update your lan drivers as Killer are really good at causing BSOD - https://www.killernetworking.com/driver-downloads/category/other-downloads

the only references I can find for GLCKIO2.sys are in French, it might be part of Teamspeak?
 

gardenman

Splendid
Moderator
I think the GLCKIO2.sys driver is part of an ASUS program. Possibly part of ASUS Express Gate. [Reference]. Also "ASUS SATA Verifier" is mentioned [here] along with GLCKIO.

This file may be OK. We just don't know. You might be able to identify this driver.
Press Win+R to open the Run dialog. Copy and paste this in: c:\windows\system32\drivers\ and press OK. It should open a folder. Hopefully the GLCKIO2.sys file is located there. If so, right click on it and choose Properties. Click on the Details tab. What does it say for File Description, Product Name, and Copyright?
 
Solution