Blue logo only regardless of boot device

stevish

Reputable
May 7, 2015
2
0
4,510
My computer broke.

When I boot it up, it gets to the blue windows 10 logo and freezes there before I get to the dots going in a circle. This happens when I boot to a recovery USB stick or the hard drive, including the 3-in-a-row restart repair thing (except in that case, it includes white words saying "Preparing Automatic Repair"). I have gone as far as to disconnect all 3 internal hard drives and JUST usint the recovery stick (which works fine in another computer).

I have poked around in the BIOS settings and fiddled with the boot order and turned off quick startup, but with no luck.

Any idea of what kind of hardware issue might cause this? It seems to not be an OS issue since it takes place even when using the USB stick.
 

stevish

Reputable
May 7, 2015
2
0
4,510
Still not sure what was going on, but I unplugged everything but the monitor and tried again, and it worked. Looks like one of the USB devices (keyboard, mouse, hub, webcam) was the issue