Windows won’t let me restart my pc

[coziestman]

My windows 10 computer is running very slow and I would like to restart it but doesn’t work and says “there was a problem resetting your computer, no changes were made”
By the way I know nothing about computers

How can I fix this?
Thanks

 

[Ztdutxjgxgtu]

Try not to use reset option, it takes forever.
Format and install clean windows