First install - Windows failed to start

[pippostracciatella]

Hello,

I have just finshed building a PC and I ran into trouble while trying to install Windows.

I bought a BOX version of Windows 10 which came on a USB stick.

I changed the boot order in BIOS,
I go to the Windows Boot Manager screen,
I choose "Windows 10 64 bit setup".
It's "loading files", after that I see the Windows logo for a brief moment and then the error pops up.

Windows failed to start. A recent hardware or software change might be the cause.

File: \Windows\System32\Drivers\tcpip.sys

Status:0xc0000098

Info: The operating system couldn't be loaded because a critical system driver is missing or contains errors



When I try to install the 32 bit version, a different error pops up:



File: \Windows\System32\boot\winload.efi

Status:0xc0000359

Info: The operating system couldn't be loaded because a required file is missing or contains errors

My specs:
MB: MSI Z370 Tomahawk
i7-8700 3.20Ghz
Gigabyte GTX 1080
16GB GoodRam IRD X 3000mhz
PSU: Gigabyte B700H 700w
1TB HDD Toshiba

I have tried every USB port to no avail.

Tomorrow I will try to install this Windows on a different PC to see if it's a faulty USB stick.

I would appreciate your help. Do you guys have any idea what could cause this problem or what should I do?

 

[karenjoly]

The simple solution could be to try another usb install. There is no cost , so download another media creation tool, setup a usb install and try again.

 

[pippostracciatella]

Thanks for your suggestion. I tried another usb install and it worked. Kinda messed up that you pay for the product and the usb doesnt even work properly so you have to make your own...

 

[karenjoly]

np

 

[Peter Martin]

well, you paid for the license, the media was bad, and that happens from time to time, but you have a legal license now. enjoy.