BSOD CRITICAL PROCESS DIED while gaming

[vini23hot]

Hey all, yesterday my PC started giving BSOD with error called "CRITICAL_PROCESS_DIED" randomly while i'm gaming. I've tried the following solutions but the problem persists:

- Reinstalling Windows 10
- Running Memtest86 (0 errors)
- Reseting BIOS
- sfc /scannow
- dism /online /cleanup-image /restorehealth
- Uninstalling NVIDIA drivers and installing a previous version
- Updating BIOS
- Uninstalling Razer Synapse (mouse and headphone driver) and played without this driver but problem persisted, then i reinstalled Razer Synapse

The BSOD occurs readonly ONLY while i'm gaming, but sometimes it takes time to occur.

There's only two files in windows/minidump folder: https://drive.google.com/file/d/18ecSctzL6YmB9LsYBaaHS541EF00TjeN/view?usp=sharing

My PC specifications:
Motherboard: Gigabyte GA-B85M-D3PH
Processor: Intel i5-4460 | Quad-Core | 3.2 GHz
RAM: Apacer 8 GB (2x4) DDR3 1333MHz
Video card: NVIDIA GTX 1060 6GB | PNY
HDD's: Western Digital 1TB SATA III | Western Digital 500GB SATA III | Samsung 300GB SATA II
PSU: Corsair CX600 - 600W - 80 Plus Bronze



WinDbg Log: https://drive.google.com/open?id=1zhkRdPA6tR6UejDTDNFwZjXX6N4Vf5Qg


WhoCrashed Analysis log:

System Information (local)
--------------------------------------------------------------------------------

Computer name: DESKTOP-FIQ6N0I
Windows version: Windows 10 , 10.0, build: 17134
Windows dir: C:\Windows
Hardware: B85M-D3PH, Gigabyte Technology Co., Ltd.
CPU: GenuineIntel Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8454615040 bytes total




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump
C:\Windows\LiveKernelReports

On Fri 03/08/2018 17:07:40 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080318-32375-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x198560)
Bugcheck code: 0xEF (0xFFFFD78228649580, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 03/08/2018 17:07:40 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntdll.sys (ntdll!ZwTerminateProcess+0x14)
Bugcheck code: 0xEF (0xFFFFD78228649580, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: ntdll.sys CRITICAL_PROCESS_DIED



On Thu 02/08/2018 23:37:33 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080218-30968-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x198560)
Bugcheck code: 0xEF (0xFFFFA480614AC580, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
--------------------------------------------------------------------------------


Thanks.

 

[Grobe]

You forgot to mention psu model

 

[poopstains82]

Hey all, yesterday my PC started giving BSOD with error called "CRITICAL_PROCESS_DIED" randomly while i'm gaming. I've tried the following solutions but the problem persists:

- Reinstalling Windows 10
- Running Memtest86 (0 errors)
- Reseting BIOS
- sfc /scannow
- dism /online /cleanup-image /restorehealth
- Uninstalling NVIDIA drivers and installing a previous version

The BSOD occurs readonly ONLY while i'm gaming, but sometimes it takes time to occur.

There's only two files in windows/minidump folder: https://drive.google.com/file/d/18ecSctzL6YmB9LsYBaaHS541EF00TjeN/view?usp=sharing

My PC specifications:
Motherboard: Gigabyte GA-B85M-D3PH
Processor: Intel i5-4460 | Quad-Core | 3.2 GHz
RAM: Apacer 8 GB (2x4) DDR3 1333MHz
Video card: NVIDIA GTX 1060 6GB | PNY
HDD's: Western Digital 1TB SATA III | Western Digital 500GB SATA III | Samsung 300GB SATA II



WinDbg Log: https://drive.google.com/open?id=1zhkRdPA6tR6UejDTDNFwZjXX6N4Vf5Qg


WhoCrashed Analysis log:

System Information (local)
--------------------------------------------------------------------------------

Computer name: DESKTOP-FIQ6N0I
Windows version: Windows 10 , 10.0, build: 17134
Windows dir: C:\Windows
Hardware: B85M-D3PH, Gigabyte Technology Co., Ltd.
CPU: GenuineIntel Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8454615040 bytes total




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump
C:\Windows\LiveKernelReports

On Fri 03/08/2018 17:07:40 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080318-32375-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x198560)
Bugcheck code: 0xEF (0xFFFFD78228649580, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 03/08/2018 17:07:40 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntdll.sys (ntdll!ZwTerminateProcess+0x14)
Bugcheck code: 0xEF (0xFFFFD78228649580, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: ntdll.sys CRITICAL_PROCESS_DIED



On Thu 02/08/2018 23:37:33 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\080218-30968-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x198560)
Bugcheck code: 0xEF (0xFFFFA480614AC580, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
--------------------------------------------------------------------------------


Thanks.

sounds like a bad driver is crashing the system..dont let windows install any update..do them manually and check each driver upon install ..try gaming on each driver until u find the one that crashes the system .then go into safemode and go to the previous driver install and see if it fixes it ..ive had the issues occur before and had to do the same thing ..bad drivers can crash systems and create BSOD

 

[vini23hot]

You forgot to mention psu model

Sorry, my PSU is a Corsair CX600 - 600W - 80 Plus Bronze.

sounds like a bad driver is crashing the system..dont let windows install any update..do them manually and check each driver upon install ..try gaming on each driver until u find the one that crashes the system .then go into safemode and go to the previous driver install and see if it fixes it ..ive had the issues occur before and had to do the same thing ..bad drivers can crash systems and create BSOD

I've tried ran Driver Verifier built-in diagnostic tool and when i restarted PC to save changes, appeared a BSOD "DRIVER_VERIFIER_DETECTED_VIOLATION" showing that the problem is in the Realtek audio driver and Razer Synapse driver, i uninstalled both of them, but BSOD with error "CRITRICAL_PROCESS_DIED" continues.


Sometimes the BSOD appears when i'm gaming and keep minimized the game for a few seconds or minutes.

Latest WinDbg Log: https://pastebin.com/4xAU7gti

 

[poopstains82]

You forgot to mention psu model

Sorry, my PSU is a Corsair CX600 - 600W - 80 Plus Bronze.

sounds like a bad driver is crashing the system..dont let windows install any update..do them manually and check each driver upon install ..try gaming on each driver until u find the one that crashes the system .then go into safemode and go to the previous driver install and see if it fixes it ..ive had the issues occur before and had to do the same thing ..bad drivers can crash systems and create BSOD

I've tried ran Driver Verifier built-in diagnostic tool and when i restarted PC to save changes, appeared a BSOD "DRIVER_VERIFIER_DETECTED_VIOLATION" showing that the problem is in the Realtek audio driver and Razer Synapse driver, i uninstalled both of them, but BSOD with error "CRITRICAL_PROCESS_DIED" continues.


Sometimes the BSOD appears when i'm gaming and keep minimized the game for a few seconds or minutes.

Latest WinDbg Log: https://pastebin.com/4xAU7gti

Are u using like any driver software CD w/ ur Mobo that comes w/ it? if , so don't..let wondows update the drivers..do a clean fresh windows install, delete the partition on the drive u have and do a fresh install

 

[ahmadi.naeem86]

hi,,,i have the same exact problem in my pc...did you fix it? if so could you please tell me how?

 

[johnbl]

I would suspect this driver GCSecure.sys
"Gamers Club" loading and running drivers from temp directories is generally a indication of malware.


bugcheck was due to psmserviceexthost.dll being killed.
process manager module

 

[johnbl]

you should post your own thread, and have someone look at the memory dump

hi,,,i have the same exact problem in my pc...did you fix it? if so could you please tell me how?

 

[ahmadi.naeem86]

you should post your own thread, and have someone look at the memory dump

hi,,,i have the same exact problem in my pc...did you fix it? if so could you please tell me how?

unfortunately in my case there is no dump file... the bsod stuck at 0% without any dump files