My samsung story: I bought the phone at launch and had no issues until i dropped the phone flat on its face on concrete and cracked the screen into oblivion. Around a third of the screen is covered by cracks and the back is shattered. Some pixels started to die but nothing seemed to lack function. Around a year later, and it reset itself at work. I get into my car and pull out my phone, and it's completely reset. Nothing was backed up, so I figured it was a one time thing (huge mistake) and backed it up just in case. I was okay for a week, until it reset itself yesterday, which brought me to the security funtion that penalized 15 failed login attempts with a reset, which i had no idea is ON BY DEFAULT. After turning that off, i got some piece of mind, until once again, today, i pull it out and it's reset. I can't constantly set up my phone and this is ridiculous. I'd love to chalk it up to the damage but it's been cracked for a year. I'm worried and confused as to why there isn't someone addressing the issue. idk how rare this is. any thoughts or help is welcome