My USB Keyboard and Mouse do not work for BIOS or Windows.

[kaseycarratala]

My keyboard and mouse are not recognized by BIOS (Says no keyboard found before loading into windows) and once windows load up, it doesn't respond to the keyboard or mouse. I have tried other keyboards, it does not make a difference. I have tried forcing it into repair mode so that it hopefully recognizes the keyboard, doesn't work. Not doing a clean install of the computer. (I just did one like 2 months ago.)

Windows 10
CPU: i7-8700k
GPU: GTX 980
RAM: 16gb GSKILL (Forgot model)
Storage: OS on M.2 500gb, Rest on 2 TB HDD, 1 TB HDD, 1 SSD 256gb

 

[clarkjd]

My keyboard and mouse are not recognized by BIOS (Says no keyboard found before loading into windows) and once windows load up, it doesn't respond to the keyboard or mouse. I have tried other keyboards, it does not make a difference. I have tried forcing it into repair mode so that it hopefully recognizes the keyboard, doesn't work. Not doing a clean install of the computer. (I just did one like 2 months ago.)

Windows 10
CPU: i7-8700k
GPU: GTX 980
RAM: 16gb GSKILL (Forgot model)
Storage: OS on M.2 500gb, Rest on 2 TB HDD, 1 TB HDD, 1 SSD 256gb

What motherboard do you have? You may need to install a driver for your USBports to work.

 

[kaseycarratala]

My keyboard and mouse are not recognized by BIOS (Says no keyboard found before loading into windows) and once windows load up, it doesn't respond to the keyboard or mouse. I have tried other keyboards, it does not make a difference. I have tried forcing it into repair mode so that it hopefully recognizes the keyboard, doesn't work. Not doing a clean install of the computer. (I just did one like 2 months ago.)

Windows 10
CPU: i7-8700k
GPU: GTX 980
RAM: 16gb GSKILL (Forgot model)
Storage: OS on M.2 500gb, Rest on 2 TB HDD, 1 TB HDD, 1 SSD 256gb

What motherboard do you have? You may need to install a driver for your USBports to work.

Prime z370-a