Can you access the command prompt (CMD)? If you can't access the command prompt, hold down the windows key and r key at the same time, and type cmd in the search window. Then you might be able to fix your corrupted files by following these instructions from the Microsoft Support site:
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Use the System File Checker tool to repair missing or corrupted system files
Applies to: Windows 8.1Windows 8.1 EnterpriseWindows 8.1 Pro More
System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe) to scan your system files and to repair missing or corrupted system files. If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected. For example, some Windows functions may not work, or Windows may crash.
Run the System File Checker tool (SFC.exe)
To do this, follow these steps:
Open an elevated command prompt. To do this, do the following as your appropriate:
Hide All
Windows 8.1 or Windows 8
Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search. Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
Command prompt - Run as administrator (Windows 8 or 8.1)
Windows 10, Windows 7, or Windows Vista
To do this, click Start, type Command Prompt or cmd in the Search box, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
Command prompt - Run as administrator
If you are running Windows 10, Windows 8.1 or Windows 8, first run the inbox Deployment Image Servicing and Management (DISM) tool prior to running the System File Checker. (If you are running Windows 7 or Windows Vista, skip to Step 3.)
Type the following command, and then press Enter. It may take several minutes for the command operation to be completed.
DISM.exe /Online /Cleanup-image /Restorehealth
Important: When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions. However, if your Windows Update client is already broken, use a running Windows installation as the repair source, or use a Windows side-by-side folder from a network share or from a removable media, such as the Windows DVD, as the source of the files. To do this, run the following command instead:
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
Note: Replace the C:\RepairSource\Windows placeholder with the location of your repair source. For more information about using the DISM tool to repair Windows, reference Repair a Windows Image.
At the command prompt, type the following command, and then press ENTER:
sfc /scannow
Command Prompt with administrator rights - sfc /scannow
The sfc /scannow command will scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%\System32\dllcache.
The %WinDir% placeholder represents the Windows operating system folder. For example, C:\Windows.
Note Do not close this Command Prompt window until the verification is 100% complete. The scan results will be shown after this process is finished.
After the process is finished, you may receive one of the following messages:
Windows Resource Protection did not find any integrity violations.
This means that you do not have any missing or corrupted system files.
Windows Resource Protection could not perform the requested operation.
To resolve this problem, perform the System File Checker scan in safe mode, and make sure that the PendingDeletes and PendingRenames folders exist under %WinDir%\WinSxS\Temp.
Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.
To view the detail information about the system file scan and restoration, go to How to view details of the System File Checker process.
Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.
To repair the corrupted files manually, view details of the System File Checker process to find the corrupted file, and then manually replace the corrupted file with a known good copy of the file.
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