I got Windows 10 running but deep sleep mode is causing me problems

[kaloyangantchev]

Hello so I bought a new pc
specs:

Apu: Amd ryzen 2400g
Mainboard: Gigabyte B350 DS3H
RAM: 8GB Ballistix Sport
HDD: 1TB Seagate Barracuda
PSU: 400W Bequiet System Power 9
Case:Sharkoon VS4-V

I got Windows 10,installed the dirvers and because my Motherboard doesnt have an onboard wifi card I need to use lan(is it possible to get one tho?)
I thought the problem might be that the drivers arent isntalled for the lan to work so I donwloaded them on an usb dirve got them on the new pc the setup worked fine until i got this error message:
The realtek ethernet controller was not found.If deep sleep mode is enabled.Please,Plug the cable.
Wich cable?Can someone help me?
I'm so close to get it running.
I've read that you have to do a a BIOS flash install windows again.Do I really?And by the lan drivers I mean the ethernet controller.I'm new to PC building and PC's in general.

 

[jay32267]

First off....I wouldn't use any kind of sleep mode ever. Sleep mode has caused me lots of weird problems.

Secondly, yes you can get a wifi adapter.....or even a wifi USB dongle.

....as far as the problem....where did you get the driver from?

 

[kaloyangantchev]

First off....I wouldn't use any kind of sleep mode ever. Sleep mode has caused me lots of weird problems.

Secondly, yes you can get a wifi adapter.....or even a wifi USB dongle.

....as far as the problem....where did you get the driver from?

From Gigabytes site directly I also installed all utility dvd that came it the Motherboard itself.How do I disable deep sleep mode?

 

[jay32267]

Go to Settings/System/Power and Sleep.

Set it to "When plugged in....PC goes to sleep....NEVER"

 

[kaloyangantchev]

Go to Settings/System/Power and Sleep.

Set it to "When plugged in....PC goes to sleep....NEVER"

I'll try that

 

[kaloyangantchev]

Go to Settings/System/Power and Sleep.

Set it to "When plugged in....PC goes to sleep....NEVER"

Did it but it still gives me the same message and the plug out the cable.

 

[jay32267]

Well....I didn't think it would necessarily take care of your ethernet problem....but it causes problems, at least for me.

So....I might try installing the drivers again and see what happens.....but it sounded like you really wanted to use wifi correct?

If so, I'd go with a wifi dongle.

 

[Peter Martin]

some folks around the Internet say reset the motherboard

 

[kaloyangantchev]

Well....I didn't think it would necessarily take care of your ethernet problem....but it causes problems, at least for me.

So....I might try installing the drivers again and see what happens.....but it sounded like you really wanted to use wifi correct?

If so, I'd go with a wifi dongle.

For the time being my only option is lan.I just want to get it going get everything I need and then get the wifi.Like get rid of all the problems.

 

[kaloyangantchev]

some folks around the Internet say reset the motherboard

The only real thing I heard is to flash my bios and do a clean install of windows.You were on my linux post so you know what a struggle it would be.

 

[Peter Martin]

https://www.intowindows.com/how-to-enable-or-disable-sleep-mode-in-windows-10/

 

[Peter Martin]

here are the drivers listed on this page, you need to expand the LAN segment

Realtek LAN Driver
(Note) Win10 ver.1709 supported.

OS: Windows 10 64bit
[10.026.0521.2018] 10.28 MB 2018/06/14
Asia China America Europe
Realtek LAN Driver

OS: Windows 8.1 64bit,Windows 8.1 32bit
[8.38.115.2015] 10.35 MB 2017/02/20
Asia China America Europe
Realtek LAN Driver

OS: Windows 7 64bit,Windows 7 32bit
[7.100.422.2016] 10.43 MB 2017/02/20
Asia China America Europe

https://www.gigabyte.com/Motherboard/GA-AB350M-DS3H-rev-1x#support-dl-driver-lan

here is the link to Win10x64 Lan driver in America
http://download.gigabyte.us/FileList/Driver/mb_driver_lan_realtek_10.026.0521.2018_dch.zip

 

[kaloyangantchev]

some folks around the Internet say reset the motherboard

here are the drivers listed on this page, you need to expand the LAN segment

Realtek LAN Driver
(Note) Win10 ver.1709 supported.

OS: Windows 10 64bit
[10.026.0521.2018] 10.28 MB 2018/06/14
Asia China America Europe
Realtek LAN Driver

OS: Windows 8.1 64bit,Windows 8.1 32bit
[8.38.115.2015] 10.35 MB 2017/02/20
Asia China America Europe
Realtek LAN Driver

OS: Windows 7 64bit,Windows 7 32bit
[7.100.422.2016] 10.43 MB 2017/02/20
Asia China America Europe

https://www.gigabyte.com/Motherboard/GA-AB350M-DS3H-rev-1x#support-dl-driver-lan

here is the link to Win10x64 Lan driver in America
http://download.gigabyte.us/FileList/Driver/mb_driver_lan_realtek_10.026.0521.2018_dch.zip

I have tried both windows drivers but right when the installation ends I get the error going to try that method you showed me.Also I have no idea how to open up the bios.

 

[kaloyangantchev]

here are the drivers listed on this page, you need to expand the LAN segment

Realtek LAN Driver
(Note) Win10 ver.1709 supported.

OS: Windows 10 64bit
[10.026.0521.2018] 10.28 MB 2018/06/14
Asia China America Europe
Realtek LAN Driver

OS: Windows 8.1 64bit,Windows 8.1 32bit
[8.38.115.2015] 10.35 MB 2017/02/20
Asia China America Europe
Realtek LAN Driver

OS: Windows 7 64bit,Windows 7 32bit
[7.100.422.2016] 10.43 MB 2017/02/20
Asia China America Europe

https://www.gigabyte.com/Motherboard/GA-AB350M-DS3H-rev-1x#support-dl-driver-lan

here is the link to Win10x64 Lan driver in America
http://download.gigabyte.us/FileList/Driver/mb_driver_lan_realtek_10.026.0521.2018_dch.zip

Didn'r work.I need to reset my Motherboard.Going to for some answers.

 

[Peter Martin]

1) shut down computer
2) power on computer
3) while powering up, press the DEL key, maybe spam it to get into the BIOS, you should be able to do a Factory Reset to defaults there.

 

[kaloyangantchev]

1) shut down computer
2) power on computer
3) while powering up, press the DEL key, maybe spam it to get into the BIOS, you should be able to do a Factory Reset to defaults there.

 

[kaloyangantchev]

1) shut down computer
2) power on computer
3) while powering up, press the DEL key, maybe spam it to get into the BIOS, you should be able to do a Factory Reset to defaults there.

I've tried that and it didn't open I tried spamming every FN key too.
Like f1 f2 f3 etc.

 

[bignastyid]

Please stick to 1 thread.
http://www.tomshardware.com/forum/id-3782382/installed-linux-throw.html