Intel Management Engine Interface

Toggle sidebar Toggle sidebar
Sort by date Sort by votes
Colif

Colif

Win 11 Master
Moderator
Jun 12, 2015
65,242
6,459
168,090
Is this a custom PC or brand name?
If custom, you should visit web site of the motherboard (most motherboard makers will have a site which has alkl the drivers for the motherboard) and see if you have latest version of IMEI
If its a brand name PC, need to go to web site for the mdoel and confirm you have latest version of driver

see if any of this helps - https://answers.microsoft.com/en-us/windows/forum/windows_10-update/intel-management-engine-interface-this-device/469f0401-52b8-48e6-a76a-ff6b0f082163
 
Upvote 0 Downvote
K

Kenw50

Honorable
Dec 5, 2014
17
0
10,510
I apologize for being slow on this answer and I should have included more information.
Intel® Driver & Support Assistant
Detailed Report
Last scan: 10/10/2018 1:57 PM
Computer
Dell Inc. XPS 8700
System Manufacturer Dell Inc.
System Model XPS 8700
System Type Desktop
Motherboard Manufacturer Dell Inc.
Motherboard Product 0KWVT8
BIOS Version A13
SMBIOS Version 2.7
Secure Boot On
Operating System
Microsoft Windows 10 Pro (64-bit)
32 Memory
As you cane see I have gone this route to no avail and even pulled SSD, and hard drive plus R9270 sound card, sound card and even went as far as replacing CMOS battery while I disassembled every thing while being non static protected. After reinstalling BIOS and rebooted I reinstalled 8.1 windows and went through steps to install Win 10. Yes was on dell site for drivers and testing. I am now with when video card powered will not boot window . Unpowered it will but does recognize camera or card obviously.Ran memory tests and all hard drive tests.

Please review and respond
 
Upvote 0 Downvote
Colif

Colif

Win 11 Master
Moderator
Jun 12, 2015
65,242
6,459
168,090
Why did you put 8.1 on before win 10? you didn't need to go through win 8.1. It makes no difference now but is a step you didn't need to do, in most circumstances.

If PC won't start with GPU attached, it could be your power supply or GPU
what GPU is it as I can't see one in base model? https://www.cnet.com/products/dell-xps-8700-mt-core-i7-4770-3-4-ghz-16-gb-2-tb/specs/
Does dell have onboard display connectors?
I doubt the dell PSU is top quality

Your original error is likely caused by old drivers, doesn't seem to lead to a power problem exactly

 
Upvote 0 Downvote
K

Kenw50

Honorable
Dec 5, 2014
17
0
10,510


 
Upvote 0 Downvote
K

Kenw50

Honorable
Dec 5, 2014
17
0
10,510
Intel® HD Graphics 4600

Adapter Compatibility Intel Corporation
Video Processor Intel® HD Graphics Family
Resolution 1920 x 1080
Bits Per Pixel 32
Number of Colors 4294967296
Refresh Rate - Current 60 Hz
Refresh Rate - Maximum 75 Hz
Refresh Rate - Minimum 50 Hz
Driver Provider Intel Corporation
Driver Version 20.19.15.4549
Driver Date 11/10/2016
Adapter DAC Type Internal
Adapter RAM 1.00 GB
Availability Running at full power
Status This device is working properly.
Location PCI bus 0, device 2, function 0
Device Id PCI\VEN_8086&DEV_0412&SUBSYS_05B71028&REV_06\3&11583659&0&10

Power supply is a Dell DPS 460 DB-10-A

I did boot to 8.1 as per Dells recovery process with units that were bought with 8.1 and then later upgraded to Win 10, All drivers were and are updated.

This is a quandary of why the Intel Engine interface wont load and code 10. I do appreciate the help.
 
Upvote 0 Downvote
K

Kenw50

Honorable
Dec 5, 2014
17
0
10,510


 
Upvote 0 Downvote
K

Kenw50

Honorable
Dec 5, 2014
17
0
10,510
The GPU R9270 was originally in the unit. When it is powered the unit will not load. Post says that I must plug the HDMI cable for the monitor into this card but unit doesn't load. When I remove the power from the Card and install the HDMI cable to the motherboard it boots right up. Meaning I have isolated and not using the R9270 card.
I am using a Intel Dual Band AC 7260
Hope that helps.
 
Upvote 0 Downvote
Colif

Colif

Win 11 Master
Moderator
Jun 12, 2015
65,242
6,459
168,090
OK, i understand now, Probably don't need to run intel processor diag tool then

Does bios show up if card powered up? or no sign of life? Can you test GPU in another PC?

it appears disabling CPU virtualization will make the status_device_Power_ Failure error go away - https://linustechtips.com/main/topic/461794-intel-management-engine-interface-status-device-power-failure/
 
Upvote 0 Downvote
K

Kenw50

Honorable
Dec 5, 2014
17
0
10,510


 
Upvote 0 Downvote
K

Kenw50

Honorable
Dec 5, 2014
17
0
10,510
I did the CPU test anyway to be sure( I had preformed this test as long with chip set tests about 3 days ago. All passed. I also powered down unplugged and held down power button to dump all memory. I then hooked up power wire to GPU and moved HDMI cord from monitor to card. I Powered up and Dell symbol came up and showed loading for 3 minutes screen went blank then rebooted and did the same thing once again. I shut down then removed power from card then put HDMI cable from monitor to mother board. Powered up then dell symbol showed loading then Blue screen and rebooted Dell screen loaded then I was up and running. I will look into your suggestion and get back to you.. Where are you located?
 
Upvote 0 Downvote
Colif

Colif

Win 11 Master
Moderator
Jun 12, 2015
65,242
6,459
168,090


I am in Australia, its 1.30 am so might stop replying soon, but can look again in morning.

 
Upvote 0 Downvote
K

Kenw50

Honorable
Dec 5, 2014
17
0
10,510
I have a daughter in Invercargill NZ.
I used to work in Indonesia so have been in and out of that area a fair amount.

I live in Edmonton Alberta Canada

Thanks for all the assistance
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom