Device switches from USB 3.0 to USB 2.0 after plugging in

[shanafan]

I have a Netgear A6210 network adapter, and an ASUS Maximus IX Hero motherboard.

I installed USB Device Tree Viewer for this testing. When I plug in the adapter, it shows up under Port 21 (which shows as USB 3.0) but a second later, it switches to Port 5 (which is USB 2.0)

During this same process, if I watch the plug in Device Settings, Windows 10 shows it as Connected to USB 3.0, but then a second later, changes to Device Will Perform Faster When Plugged Into USB 3.0.

Why is this port changing a second later?

I have the latest chipset for my motherboard, and also made sure all the drivers were updated in Device Manager under USB. I even turned off the power management setting for the USB devices, too.

Any ideas? Thanks!

 

[johnbl]

interesting,
2 days ago looked at a kernel memory dump that showed something like that. It was a persons new build, he was going to check his cables. It was unexpected. maybe a new bug?

I have a Netgear A6210 network adapter, and an ASUS Maximus IX Hero motherboard.

I installed USB Device Tree Viewer for this testing. When I plug in the adapter, it shows up under Port 21 (which shows as USB 3.0) but a second later, it switches to Port 5 (which is USB 2.0)

During this same process, if I watch the plug in Device Settings, Windows 10 shows it as Connected to USB 3.0, but then a second later, changes to Device Will Perform Faster When Plugged Into USB 3.0.

Why is this port changing a second later?

I have the latest chipset for my motherboard, and also made sure all the drivers were updated in Device Manager under USB. I even turned off the power management setting for the USB devices, too.

Any ideas? Thanks!

 

[smorizio]

try the newest driver for the device and newest usb and chipset driver for your mb. it may be a driver issue.

 

[shanafan]

All latest drivers are installed.