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Pc answers can´t turn off my pc keeps restarting

Last response: in Computer Brands
April 8, 2011 4:21:02 PM

my pc keeps restarting instead of shutting down when I choose shutdown option from XP menu. can anyone help ?
April 9, 2011 11:32:46 PM

First, do a hard shutdown by depressing and holding in the Start button for 5 seconds. Then restart. See whether the problem is resolved.

If the problem is unresolved, do a 'System Restore' by going into Programs, Accessories, System Tools, and then select System Restore. Follow the prompts.

If the problem is still unresolved, do a repair install of XP.

If none of these things work, do a complete backup of all data, and then do a re-installation of XP. You will have to re-install all programs.