About a month and a half ago, I purchased a viewsonic PF790 19" monitor. It came with very high praise from virtually everyone (including this community).
When it came in, the box was soiled in this mystery oil, but the monitor was untouched by it, so I figured I would try it out. It seemed fine for a couple days, but then I noticed about 20 or so vertical grey lines in addition to the 2 horizontal ones which are supposed to be there. So, I figured I paid $750 (Canadian) for a monitor, it better be perfect! So I sent it back.
The distributor I was dealling with wasn't exactly cooperative also. it took them about 4 weeks to send me a new monitor. When I finally did get it, I checked it over very carefully, and noticed what looked like something stuck on the glass. I tried to get it off, so I took a closer look, and it looks like a tiny black spec on the inside of the glass (clearly infront of the screen). I figured this was no big deal, and that I could live with it.
Then yesterday, while going about my business, I noticed an icon in my system tray that was supposed to have red in it. Instead it had this really crappy lookin rust colour. So I set teh backgroud colour to red, and sure enough, in the bottom right corner, the screen was turning yellow on a solid red screen. I was not impressed.
Now I'm faced with a decission. Do I send it back, and wait again for another PF790? Do I ask for my money back, and buy a PF790 somewhere else? Or do I get my money back, and buy a different 19" monitor?
I would really appreciate your comments on this situation, and your advice. Thanks!
All things must surely have to end...
Functor
When it came in, the box was soiled in this mystery oil, but the monitor was untouched by it, so I figured I would try it out. It seemed fine for a couple days, but then I noticed about 20 or so vertical grey lines in addition to the 2 horizontal ones which are supposed to be there. So, I figured I paid $750 (Canadian) for a monitor, it better be perfect! So I sent it back.
The distributor I was dealling with wasn't exactly cooperative also. it took them about 4 weeks to send me a new monitor. When I finally did get it, I checked it over very carefully, and noticed what looked like something stuck on the glass. I tried to get it off, so I took a closer look, and it looks like a tiny black spec on the inside of the glass (clearly infront of the screen). I figured this was no big deal, and that I could live with it.
Then yesterday, while going about my business, I noticed an icon in my system tray that was supposed to have red in it. Instead it had this really crappy lookin rust colour. So I set teh backgroud colour to red, and sure enough, in the bottom right corner, the screen was turning yellow on a solid red screen. I was not impressed.
Now I'm faced with a decission. Do I send it back, and wait again for another PF790? Do I ask for my money back, and buy a PF790 somewhere else? Or do I get my money back, and buy a different 19" monitor?
I would really appreciate your comments on this situation, and your advice. Thanks!
All things must surely have to end...
Functor
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