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Solved Forum question

Started by Yanyan31 | | 6 answers
Computer freezing YouTube
I'm having considerable trouble with my Radeon 7850 card. I'm experiencing freezing followed by a solid grey screen. I have tried rolling back my drivers, updating my drivers, and even flashing the card (I have since returned it to the previous BIOS as this did not solve the issue). Can anyone help me further? Thank you in advance.
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a b U Graphics card
October 15, 2014 11:25:31 AM

Yanyan31 said:
jbrown156 said:
did you turn off the hardware acceleration as pritt87 instructed ?

right click on the video and general settings and then uncheck hardware acceleration


Thanks to the both of you, that worked a treat.



ok no problem
October 15, 2014 11:22:26 AM

jbrown156 said:
did you turn off the hardware acceleration as pritt87 instructed ?

right click on the video and general settings and then uncheck hardware acceleration


Thanks to the both of you, that worked a treat.

Best solution chosen by Yanyan31

a b U Graphics card
October 15, 2014 11:11:44 AM

did you turn off the hardware acceleration as pritt87 instructed ?

right click on the video and general settings and then uncheck hardware acceleration
October 15, 2014 11:09:31 AM

jbrown156 said:
Yanyan31 said:
I'm having considerable trouble with my Radeon 7850 card. I'm experiencing freezing followed by a solid grey screen. I have tried rolling back my drivers, updating my drivers, and even flashing the card (I have since returned it to the previous BIOS as this did not solve the issue). Can anyone help me further? Thank you in advance.


did the whole computer screen get greyed out or just the video that you were trying to play on youtube ?


It was the whole screen, and I'm starting to think the issue might be related to Adobe Flash Player so I'm investigating that. Any other ideas would be greatly appreciated.

a b U Graphics card
October 15, 2014 10:50:16 AM

Turn off the hardware acceleration of your flash it may help soleve your problem.
a b U Graphics card
October 15, 2014 10:50:15 AM

Yanyan31 said:
I'm having considerable trouble with my Radeon 7850 card. I'm experiencing freezing followed by a solid grey screen. I have tried rolling back my drivers, updating my drivers, and even flashing the card (I have since returned it to the previous BIOS as this did not solve the issue). Can anyone help me further? Thank you in advance.


did the whole computer screen get greyed out or just the video that you were trying to play on youtube ?

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