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Started by kelsall784 | | 13 answers
Hiya all long time viewer first time poster here in desperate need of help...
Set-up
Asus a88xm-plus (latest bois)
A10-7850k (4.0ghz)
2x4gb 2400mhz ddr3 radeon r9
2x 60gb corsair ssd raid0(primary)
2x 1tb HDD (storage)
500w corsair PSU
Windows 7 x64
My problem:
PC started up fine and after downloading all updates of windows 7 and other bits n bobs steam/games etc. And powered down my pc for all the updates etc after rebooting bois couldn't find my os.... Strange I no but sometimes wired things happen but this is where it gets worse.. so after messing with my bois rebooting pressing f8 to choose boot drive still nothing. So I decided to wipe all HDD/sdd and default bois settings on the next boot up I had nothing no post no logo no beeps nothing. I have tried everything
Apu still getting warm on so am guessing that's OK??!
The ram I have tried each stick in each slot and tried different ram in each slot. Still no boot....
Different PSU to rule it out which it did. And tried different monitors in different ports HDMI/VGA/dvi.
So now am stuck when i boot the pc the monitor comes on but its just blank for where the asus logo should come up
Is the board dead? Do i
need a new bois chip? Is there anything I have missed???
Sorry for long story but I would just let everyone no every detail.
Set-up
Asus a88xm-plus (latest bois)
A10-7850k (4.0ghz)
2x4gb 2400mhz ddr3 radeon r9
2x 60gb corsair ssd raid0(primary)
2x 1tb HDD (storage)
500w corsair PSU
Windows 7 x64
My problem:
PC started up fine and after downloading all updates of windows 7 and other bits n bobs steam/games etc. And powered down my pc for all the updates etc after rebooting bois couldn't find my os.... Strange I no but sometimes wired things happen but this is where it gets worse.. so after messing with my bois rebooting pressing f8 to choose boot drive still nothing. So I decided to wipe all HDD/sdd and default bois settings on the next boot up I had nothing no post no logo no beeps nothing. I have tried everything
Apu still getting warm on so am guessing that's OK??!
The ram I have tried each stick in each slot and tried different ram in each slot. Still no boot....
Different PSU to rule it out which it did. And tried different monitors in different ports HDMI/VGA/dvi.
So now am stuck when i boot the pc the monitor comes on but its just blank for where the asus logo should come up
Is the board dead? Do i
need a new bois chip? Is there anything I have missed???
Sorry for long story but I would just let everyone no every detail.
kelsall784
October 17, 2014 10:54:54 AM
Hiya all so from last night the last ditch attempt was change CMOS battery just incase the battery failed but nothing. left on overnight thinking is might force its self back to back-up bois but yet another fail. I also thought I might try a pci-e graphics card but still same thing is happening boots fine just no post so I have now ordered a new msi a88xm gaming motherboard with help if a refund for this motherboard should be here 2moz so lets pray to god it wasn't the apu -_- am not throwing the bad board away as I also ordered a bois chip to see if that will fix it
kelsall784
October 16, 2014 12:53:32 PM
OK well am willing to try anything ATM as its not working anyway so I won't be losing anything if I tried to restore the bois if not a new bois chip is like £10-15 from eBay I could try that also I rather lose £20 for trying in exchange for knowledge
many thanksbfor helping me I will repost in a week are so on what happened
many thanksbfor helping me I will repost in a week are so on what happened
Barney6262
October 16, 2014 12:42:23 PM
For the returns, the seller only has to offer a full refund and pay for any postage that was charged to you. To replace the item I am unsure if you can request next day delivery or not, you will have to look that up.
It is possible when you restarted the computer for the final install the process of flashing the bios chip was interrupted. This basically means the motherboards BIOS is corrupted and cannot boot. To fix this a new BIOS chip must be installed however BIOS chips are mostly soldered in and are difficult to replace. If you do not feel comfortable re-soldering the BIOS chip you will need to return the board.
As a last ditch attempt, you can try to repair the bios with a USB stick. You will need to search a guide for this as the process is pretty long and complicated, I'll be honest, you are unlikely to have any luck with this method and it could cause more problems in the future. It is worth returning the board in my opinion.
Typically USB keyboards/mice don't respond until the BIOS boots. PS2 peripherals respond faster.
It is possible when you restarted the computer for the final install the process of flashing the bios chip was interrupted. This basically means the motherboards BIOS is corrupted and cannot boot. To fix this a new BIOS chip must be installed however BIOS chips are mostly soldered in and are difficult to replace. If you do not feel comfortable re-soldering the BIOS chip you will need to return the board.
As a last ditch attempt, you can try to repair the bios with a USB stick. You will need to search a guide for this as the process is pretty long and complicated, I'll be honest, you are unlikely to have any luck with this method and it could cause more problems in the future. It is worth returning the board in my opinion.
Typically USB keyboards/mice don't respond until the BIOS boots. PS2 peripherals respond faster.
kelsall784
October 16, 2014 12:27:00 PM
Well am thinking this build is just bad nothing but problems for lately am from UK also and that what I said to the supplier that's why where arguing I asked for a full replacement with next day delivery but he's wanting me to pay for £12 delivery.....anyways I have tried taking all power from of pc with CMOS battery out and also normh suggestion with the HDD but still black screen no logo before the post so not even beable to get into bois also I have a USB keyboard n mouse that just found out when I stall the pc I have no power to them if that helps?
Barney6262
October 16, 2014 12:10:36 PM
Depending on which country you are from, it is likely to be a legal requirement for the product to be fit for purpose for a limited time. The 2 weeks should be less than the max time and this product is NOT functioning how it should be. Therefore (Atleast by UK law) the seller MUST give you a full refund (Including postage costs).
Hopefully we can fix the motherboard, but if it comes to that, then now you know.
Hopefully we can fix the motherboard, but if it comes to that, then now you know.
kelsall784
October 16, 2014 12:03:51 PM
if you have no hdd you will not boot past bios. if the cmos is not reset you will not even get to bios. try the above to get to bios then set to boot from disc. install the hdd and boot from disc to verify the monitor is not the issue. after that load a new copy of windows. if you can not load at all but can get to bios it may be the hdd.
kelsall784
October 16, 2014 11:50:11 AM
Barney6262
October 16, 2014 11:46:02 AM
Try removing the cmos battery for 10 mins (while system is off) then replacing it.
Cmos battery is the large silver disk on the motherboard, can't miss it.
EDIT: How old is the motherboard? is it new or second hand? Where did you get it from and how long ago did you order it if you bought it recently?
Cmos battery is the large silver disk on the motherboard, can't miss it.
EDIT: How old is the motherboard? is it new or second hand? Where did you get it from and how long ago did you order it if you bought it recently?
kelsall784
October 16, 2014 11:45:00 AM
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