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Started by drradical | | 15 answers
Hello.
I was doing a benchmark on my pc today and while i was removing the side panel of my case(node 304) i heard a cracking sound and saw that one of the two fans stoped working on my graphics card. I checked closer and saw that one of the fan blades broke and was blocking the fan from spining. I dont know what to do with the fan now i still have the broken piece but i dont want to glue it on the fan. Anyway can someone tell me what can i do about it ?
p.s. For now im okay since i only play league of legends and the fans doesnt even spin.
Thanks in advance.
Christos
I was doing a benchmark on my pc today and while i was removing the side panel of my case(node 304) i heard a cracking sound and saw that one of the two fans stoped working on my graphics card. I checked closer and saw that one of the fan blades broke and was blocking the fan from spining. I dont know what to do with the fan now i still have the broken piece but i dont want to glue it on the fan. Anyway can someone tell me what can i do about it ?
p.s. For now im okay since i only play league of legends and the fans doesnt even spin.
Thanks in advance.
Christos
drradical
6 minutes ago
http://www.asus.com/entry.htm choose your country,then go to service and there you have contact for a phone,mail etc..
drradical
17 minutes ago
Winly
October 17, 2014 4:52:52 PM
you are under warranty. Call the manufacture and ask for a RMA number, explain to them the issue. you can find the number at their website.
click on graphic card so you will be able to chat with them http://www.service.asus.com/#!consumer/csn9
if not just create a RMA and call them with the case number USA 1-888-678-3688. hope that helps. that is for an ASUS card
click on graphic card so you will be able to chat with them http://www.service.asus.com/#!consumer/csn9
if not just create a RMA and call them with the case number USA 1-888-678-3688. hope that helps. that is for an ASUS card
drradical said:
to RMA the card do i have to contact the reseller or the brand directly?? Im a newbie in this thingsDepends where you bought it and how recently. Check to policy on reseller 1st (as they'll get you a new card the fastest). Usually returns to the re-seller are limited to 15 or 30 days.
After 30 days, you'll have to RMA back to the brand that made the card....
SibCon
October 17, 2014 3:02:35 PM
Hey,
My old card was an MSI R 6950 2GB Twin Frozr II and I managed to break a blade on one of the fans a couple of months after I bought the card. Since gluing wasn't an option and a new cooler was unjustified expense for me I just let it run the way it was - with 1 missing blade. 2 years later the card was still working perfectly and the broken fan blade didn't at all alter the cooling performance even when overclocked. I even sold the card after more than 2 years of service and the buyer never reported any problems.
So if I was you I would not worry about it at all.
My old card was an MSI R 6950 2GB Twin Frozr II and I managed to break a blade on one of the fans a couple of months after I bought the card. Since gluing wasn't an option and a new cooler was unjustified expense for me I just let it run the way it was - with 1 missing blade. 2 years later the card was still working perfectly and the broken fan blade didn't at all alter the cooling performance even when overclocked. I even sold the card after more than 2 years of service and the buyer never reported any problems.
So if I was you I would not worry about it at all.
drradical
October 17, 2014 2:31:53 PM
See all answers
. Anyway thanks guys ill post here when i find a solution . Have a nice weekend.