Gateway FX 6800-01e BIOS Update from Gateway Unsupported - Page 3

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Thanks for the reply

Unfortunately, none of this has worked.

Here are my bios settings under Integrated Peripherals

-Onboard SATA Mode > AHCI
-Onboard ESATA Mode > AHCI (there is no SATA option, only AHCI, RAID, and IDE)

I looked under Disk Management as you suggested, but the drive doesn't show up. It isn't available for me to initialize.

I have a 1TB WD Caviar Black as my main drive partitioned into 3 partitions. All of these show up.

The drive I'm trying to put in the front bays is a Seagate 160 Mb drive. I had it temporarily installed as a main drive before installing the Western Digital, and it was working fine. I have made certain that I push it far enough into the front bay that it seats (as best that I can tell), and I've tried it in both of the front bays.

There didn't appear to be any loose SATA connections on the motherboard. However, I disconnected the CD/DVD SATA cable (which was working) and placed the SATA cable from one of the front bays into that port. This was unsuccessful though.

I have upgraded the power supply since I purchased the computer, so I traced the power cables back to make certain that those bays are receiving power, and that isn't an issue.

The only other thing is that I have Ubuntu installed on the drive that I'm trying to install in the front bay. I don't think that this should keep the drive from showing up in the bios during startup. Just to be sure that this wasn't the issue I temporarily booted from the installation disks for both Vista and Ubuntu. Neither of the partitioners on the disks could see the drive that I'm trying to get working.

The only things that I can think of that may be wrong are:

1) The drive I'm trying to put in the front bay has gone bad. (Unlikely since it was working 2 days ago)
2) The hot-swappable connectors in the front bays don't seat fully into the drive. (they feel like they're doing so however)
3) The SATA cables running to the front bays are defective (possible, but I tried both bays, so this would require 2 failed cables making it less likely)
4) There is some other software (or other) issue that I'm too ignorant to figure out (most likely I think)

I'm not certain what else to do. I appreciate your help

In the Device Manager, is there any Yellow marks?

Do you have the newest Intel Chipset Software Driver installed?

The Ubuntu setup on the drive should not affect the drive being detected by the system.
Instead, the drive just won't be assigned a drive letter even though you should be able to see it using the Computer Management Console.

When you used the front bay, did you insert the drive while Windows is running or did you Boot the system with the drive in the bay?

As for the backplain connectors to the front bay, a way to test to see if they might be defective would be to unplug one of the backplane connectors from the motherboard, then make sure you have an available SATA power connector and a spare SATA cable. Connect both the cables to the drive, then plug the other end of the SATA cable to the same connector from which you disconnected the backplane cable to the front bay. Make sure the drive is not going to short out against anything, then boot your system and see if the drive shows up in the Computer Management Console.

If this works, then either the SATA Backplane connector or the backplane cables may be defective.

Should all else fail, then this would lead me to believe that the drive may be defective or there may be some other problem.

If the drive does work, then if you have room in the top drive cage, you could install the Seagate drive there as you won't need to be bothered with using the backplanes.


- Other than what I have outlined here, I can't think of anything else which may be causing the problem you are having with your drive.

Good Luck

Well, I suppose you could remove the entire back plate containing the driveplane from the drive cage. This would leave the back of the drive cage open and connect the drive directly without the need for the drive plain.

The only problem with this is you would not be able to Hot Swap any drives any more.

-

With the back plate off the drive cage, this would also enable you to visually check out the connectors and see how they compare to the connectors on the drive. Maybe there is a mismatch between the two?

As to the drivers, you don't need to worry cause it's a complete package which will install the correct drivers for your system.

At least you were able to ascertain that the drive does work.

Thanks for the help Renegade.

I sent you a message Renegade_Warrior if you would, please check

First of all i would like to thanks you Renegade_warrior for all the help provided we the FX6800. I have it myself. 1st month the motherboard blew up lol. I had about 4 bluescreen per day. Send it back got a new 1. I have the awesome vista home premieu 64 bit os (kidding not awesome). I followed what you said for upgrading the bios and it worked perfectly for me!

Dont know if it happens to you guys but, i get a lot of crashes while playing games. I turned on the hidden admin and still get crashes. The screen turn black and no sounds or annoying sounds coming out. If im lucky it will come back by itself but, most of the time i need to reboot the computer. I play counter-strike (i know that game isnt compatible with vista) and i recently bought The last remnant and that 1 is compatible with vista and it doesnt the same thing.

I installed XP on my desktop but cant find the driver for our motherboard and the only thing the online service is telling me is that im out of warranty lol.

Thx again Renegade

Im waiting until the release of win7 i gonna buy the ultimate edition or what ever needed lol. I gonna need to install it on a few computers. So there is no need for me to install the beta right now lol. As i said i flashed the bios and its working fine now didnt got any trouble yesterday with counter-strike source! I will try my other games later today! Right now im looking over internet to find out which memory ill buy! I know you said which 1 you've got but i like reading a lot on what i buy. What i didnt do for my desktop because if i knew they were ACER now i wouldnt bought it because i had a lot of problem with acer in the past (no customer service).

So where did you get the drivers for the motherboard for windows 7?

Thank you very much for that fast reply lol. I didnt know its gonna be that simple to install all the stuff lol.

I ordered my ram yesterday 12gig ddr3 ocz.

ATI Catalyst 9.5 is out now and this fixes an issue in Windows 7.

In previous version, the Catalyst Control Center would not work, but this has been fixed in v9.5

-

Also, for those of you who would prefer to run a 64-Bit version of FireFox in Windows 7 (64-Bit), here is the Mozilla Download page for FireFox 64-Bit versions.

- Had to use the Code tags to prevent part of the Url from turning into a smilie.

There is a bit more to upgrading the BIOS than just running the flash.bat in Administrator mode with the FX6800 systems or you'll end up with errors or other problems.

-

First off make sure your system is clean, you can run MalwareByte's Anti-Malware, then SpyBot-Search & Destroy 1.6.2 (without the tea timer). Both of these programs should clear out most any parasites you MIGHT have on your system.

- Updating BIOS

The most important thing is to login to windows using an Administrator account and to disable UAC (user account control).

After that, temporarily disable your Anti-Virus and any other resident protection programs.

The Bios Zip file - make sure all the files are extracted to the same directory such as C:\BIOS or some such.

Close any programs which may be running.

Start > Run

Browse to the folder where you extracted the files from the BIOS zip file and select Flash.bat

- NOTE: If you can't see the file extensions, then you need to do this:

Control Panel > Folder Options > View tab > Scroll down to Hidden files and folders

- Select "Show hidden files and folders"

- The next two items should be selected also.

You should be able to see the file extensions now.

Click OK and the BIOS should update successfully.

The UAC is what causes most of the problems with the BIOS update. But other programs can interfere too.


Once you have successfully updated the BIOS, then you can re-enable the UAC and you should be all set.

I too, would like to give my thanks to Renegade_Warrior. I have a fx 6800-11 that uses the same mobo and I was baffled about how to do the bios update until I saw this thread. I just wonder what gateway was thinking when they disabled the turboboost function in the first place...

I have to thank you renegade. You've been very helpfull to every one . And I have one quick question. I'm planning on switching off my mobo for one that isn't from gateway. (probably ASUS Rampage II GENE, cheap and amazing) but heard on other threads that the cpu fan doesn't fit on other borads, is this true??

As far as I can tell fro what I've found online, it seems to be the same motherboard.

Acer uses this MB for their Acer brand and their Gateway and Packard Bell brands.

The only real way to find out would be to open the case and compare the motherboard with pictures found online of the FX6800 motherboard.

As for MB model number, it seems that Acer may have used different model designations for the USA and the European Motherboards.

But from what I have found and read online, it does appear to be the same.

Please verify against the pictures for 100% certainty as I've not had the chance to examine an m7720 for verification yet.

Hi all,
I changed the Bios from Acer M7720 to that from Gateway FX6800 on my M7720 computer with Vista 64 SP2.
It worked, now my compi is shown as FX6800 and the bootmenue is now F10 instead F12. But nothing more has changed. Still I cant boot from my Buffalo USB stick, which boots on nearly any other computer with USB bootability in Bios, I have founded this is 2005, see the large thread on cd 911 forum about USB boot. So, all the Bios AMI R01-A04 (February 2009 Gateway) or
AMI R01-A02 (December 2008 Acer) have very limitated USB bootability and nearly nothing can be set in those Bioses,
nice to hear from you,

Dietmar

EDIT: FAT32 and NTFS does not work, but with FAT16 I succeed to boot from USB Buffalo Stick to XP on the Acer M7720 computer.
AMI R01-A02 nor AMI R01-A04 allows you to boot from FAT32 from removable USB device, so I hope that there will be soon an Bios update on the Acer homepage.

Here is a reference I found at Intel. It seems to indicate that it will speed up the processors even when more than one is running....only just more so with 1 processor.

There is a simplistic short video about the technology as well.

http://www.intel.com/technology/turboboost/

I just bought the Gateway FX 6800-01e yesterday. I wiped out the existing OS and installed vista ultimate 64bit version. I installed network driver and then video driver. I was very pleased to see the Windows Experience Index Score marked 5.9 in all areas. However, the temperature masured by SpeedFan utility on Temp1 is over 100C (212F) . Are you guys aware of this or I am the only one who has this issue? This high temperature will surely make the system unstable.

Thank you in advance,

I followed your instruction along with Renegate Warriors, the bios was upgraded like a charm.

Next task would be solving the cooling problem. My CPU gets hot like 100C.

Thanks,

When you download windows 7, it has a setup program. You can run it to install.

I installed Vista Ultimate 64bit version, and it works very nice. Seeing 5.9 Windows Index Base Score in all areas is quite nice.

I've downloaded Windows 7 yesterday after reading your experience with Windows 7, but I am a bit hesitated in installing it.

It didn't offer upgrade from Vista, so basically I need to wipe out Vista and to install Windows 7. This makes me a bit nervous.

What is your suggestion? Is it worth to go that direction from Vista Ultimate?

Thank you,

I wish I saw this post before trying the Bios Update on my new Gateway 6800FX-e01.

I think I made a mistake of checking all the Bios update and somehow my new BiOS no longer shows the Serial Number.

Is it the NVRAM that I messed up by checking it? Did it write over teh original Serial Number info?

The computer runs fine but no serial number anymore whereas the original 842P091G BIOS from the factory did show it.

The serial no longer shows up in the BIOS after I updated the BIOS.

Anyone know how to get this back to showing a serial number?

Any tips for a newbie?

Thanks so much!

Yes It is under F2 and then Product Information. Look for System Serial Number. Is it blank on yours after teh BIOS update flash? Let me know. I thought I zapped it when I did the update by checking NVRAM but I could be wrong and it could be just that way for everyone???

Just checked my BIOS after having seen this morning's reply and the serial number IS present in my BIOS and I am running the most current BIOS which Gateway (Acer) has released publicly.

I'm not sure how one would go about programming the serial number into the BIOS

But I did try searching Google for awhile before replying back here. Either there is a seperate program used for this or a hidden switch we aren't aware of with the BIOS update program.

The same serial number should also be on the motherboard itself and on the case of your system.

- But as it is, I would not rely on Gateway (Acer) for anything as they are terrible with providing any updates at all and their support isn't worth the effort either.

This is my first and last Gateway (Acer) system.

Is my CPU burning? As you see in the screenshot, SpeedFan shows the CPU temperature is above 116 Celsius and the processor fan runs at 1377 rpm. With this temperature, I can boil the water. Is this normal? What is your machine's temperature? I added an extra 80inch fan, and it helped a bit but not much. I am worried.

Where did you find the network driver at, i'm ib the same situation with no drivers due to changeing to 32 bit Vista

Gateway (Acer) does not supply the latest drivers for their systems.

The network adapter is listed as Intel(R) 82567LF-2 Gigabit Network Connection

Here is a link for the driver download page on the Intel website
http://downloadcenter.intel.com/Pr [...] 3&lang=eng