Tom's Hardware > Forum > Systems > Compaq > Compaq Presario R3000 power cord issue
Word :    Username :           
 
- 0 +

Last message on previous page:
Same here, never a new HP or Compaq, but a secondhand one, oh well. You might get lucky by upgrading the powerbrick from a 120 to a 135 watt model, if applicable. I get over 19Volts from the adapter itself, and 19Volts at the docking port. The 18V from yours, is this from the adapter itself too, and within it's specifications?

Reply to Que
Sponsored Links
Register or log in to remove.

I guess if the voltage is low from the adapter, it may shut off the charging capability to continue running system.

Reply to stupidguy
- 0 +

Maybe, but it should charge when the laptop is off?

Reply to Que
- 0 +

Hello All, I just finished the legendary Presario R3000 stri down and solder scenario, successfully in that i felt the process went well and i had no pieces left over. However after reconstruction I still have no power input.
Just a little flashing light!
My Presario had a new power board fitted by teleplan at the cost of £200 in the U.K a year ago, the problem was not sorted.
Has anybody got any ideas what i can try next?
Spares or repair!
What a waste.
I payed good money for this piece of crap and its hardly ever worked ever!
Many thanks to all the input from everybody. It was very helpful in the stripping down of My Presario.
Miazmo

Reply to miazmo
- 0 +

miazmo wrote :

My Presario had a new power board fitted by teleplan at the cost of £200 in the U.K a year ago, the problem was not sorted.
Has anybody got any ideas what i can try next?
Spares or repair!
What a waste.
I payed good money for this piece of crap and its hardly ever worked ever!
Many thanks to all the input from everybody. It was very helpful in the stripping down of My Presario.
Miazmo


I wonder what a new power board is, at £200 I guess it is a new motherboard? I've never seen a R3000 powerboard, there's a motherboard in there, nothing else (okay, a little audio board).
You do get a flashing light on the front, so there is contact. Have you tried without the battery in?
Do you have fans running on power-up, anything on screen?

Reply to Que

Dear Que,

I am most impressed by your informativeness on this matter. I have an AMD-variant R3000. The jack had become loose, and I attempted a re-soldering of the jack (with a generic DIY 25w thin-tipped soldering iron, some desoldering braid and standard rosin solder). Now, it will power up, POST, and run fine off of battery power, but when I attempt to power it up on AC with no battery in, it will power up, and the CPU will become quite hot and the fans will run, but it does not POST on AC power, nor does it power the up the LCD or its backlight while on AC. I haven't tested to an external monitor, but I frankly don't trust that it is producing output while on AC. I do not own a media cable to test the circuitry from another angle. I am too afraid at present to try to see the outcome of running it on AC with the battery connected. I am wondering whether I may have damaged a resistor, capacitor, SMD, etc in the process of re-soldering the jack, or whether the jack may not be making contact with the solder traces on the motherboard (the bottom traces, especially the center ground, appear to be slightly burnt, but there is still a decent amount of the metal contact/trace left). I've looked for the 100mfd AA8 capacitors, and I've located 6 of the 7 you mention this board has, but I do not see any damage to them from their outward appearance. Might I have caused something to blow internally from heat damage, or do you think I need a new jack ? If you think it is an SMD or resistor, I would appreciate which you think might be implicated. If you think the traces might be bad or useless now, I am wondering if I could use electrical wire and connect a new jack to the traces on the leftmost/rightmost contacts of media connector, and perhaps hotglue the jack in place upside down.

Reply to jrentschler
- 0 +

jrentschler, careful with soldering, if you heat it up too much the solder might creep into the hole the pin sticks through, and hit one of the other 5 layers this mainboard has. If your contact is marginal, the power running over it might heat it up too much, may be you brown traces are coming from that, but it can also be the stuff they put in the core of some soldering material to make it stick better, a sort of acid that cleans the contacts that need to be joined.
If your laptop is powered off, battery in, and the adapter connected, is it charging the battery?

Reply to Que
- 0 +

Can't seem to edit my own message so:
The amd board only needs to be soldered on one side of the board. Is your adapter a 120 or 150 watts? You could increase the power to the board, by removing the drives, a second memory stick, even press the switch that turns off the screen when the lid is closed, and see if it gets past post then. Would give a clue.

Reply to Que
- 0 +

Hello All

After finding this page when all i did was stick compaq presario r3000 into a google search a few days ago i thought i would write and tell you my story!!!

I would first of all like to thank every single person that has contributed to this webpage. The amount of replys and visitors really shows a true reflection of the power of the internet!!

I have the same above mentioned laptop which i bought in april 2005 not knowing too much about laptops at this time i figured that buying one in the expensive range i shouldnt have many problems with it. Well how wrong was i hey!!

My power issue first started after only owning it for approx 18mths. Given that laptops are meant to be portable and that mine has never even left the house i was quite reluctant to think that i had not taken proper care of which resulting in any damage being caused which led to the failure. I eventually after seeking the opinion of a few mates took my laptop to a guy who said he believed he knew the problem and that it was quite "common" so £80 later my laptop is repaired.

This was around march this year and the guy gave me a 3 mth warrenty. Low and behold a week or so ago the problem starts again and i was begrudging the thought of having to spend the same amount of money again to get my laptop repaired. I even considered creating some sort of accident in order to use my home insurance instead.

Then i decieded i was going to look up my laptop to find maybe a manufacturer contact in order to make a complaint or something and that is when i came across this website.

The information in this thread is invaluable and given the fact i dont own a solder iron i decieded to go for the other option that was suggested and purchase a all in one media cable from ebay which cost me £45 next day delivery. I was scared that it wouldnt work but bit the bullet anyway!

So here I am, the item came today and plugged in and worked straight away. You dont know how pleased i was to see the light come on!!

The first thing i did was come on here so that i could share my story and let those who asked questions about the cable know that it works perfectly, and the added bonus is that those dvds ive now downloaded and cant get on a dvd disc ( i told u i know nothing) can now be played straight onto the tv.... killed two birds with one stone hey!!

I know its not fixed the problem but after having it fixed once already i didnt have much confidence in it lasting too long anyway. i hope this fix lasts a lot longer!!

Any person wishing to know anything more about the cable please give me a shout and anyone wanting to pursue a claim with HP/Compaq count me in, its cost me over £100 to get this far!!!!!!

Kerry

Reply to kerrye
- 0 +

Thanks for all who have posted their experiences and like everyone else, I wish I had found it sooner. Special thanks to rshcults and que for your detailed instructions.

Armed w/printout of the HP Maintenance manual provided by earlier link(s) and pictures by rschults I tore my daughter's unusable laptop completely apart. Found the 4 pins (3grounds & 1 center), and resoldered. They did not have enough solder flowed to cover the copper traces much less to provide current for laptop and battery charging.

For all who are buying soldering irons @ nearest home improvement center or Radio Shack, I hope they are selling zero voltage tips or grounded tip irons. Years ago that was not the case and caused the ruin of many a chip. I would encourage all to also use soldering flux......yes I know the solder is supposed to have some in it, but it is never enough. I used to do a lot of component level repair and found that to be the biggest falacy. Flux the tip when hot & wipe off w/damp rag, then put fresh solder on it.

Anyway, I cleaned up the board w/little alcohol and put an ohmmeter on pins. I also touched up the audio pins mentioned by rschultz, however they did not seem to need it. It took me longer to go down to electronics store to buy the anti-static wrist strap and work pad than to do the repair. Yes, static will ruin your board; personal experience and sometimes it will not manifest itself until device is put to full use. It has been years since I did any component level repair, so it was an enjoyable afternoon.

I noted after repair that my battery would hang @ 3% charge for 20min, suddenly go to 100%. I pulled AC plug and it ran for 20min & died, bad battery; probably from not being adequately charged and repeatedly drained completely. Again, thanks to all for your input, and shame on HP/Compaq.

Reply to oldtech

OK - what can I say that has has not already been said. I have been dealing with the power socket issue for close to three years. My solution was to find a position that held the power light on and hold it in place with my right hand... then with my left I would wrap the power cord around the bottom of the screen like a noose to hold the plug in place. A couple of weeks ago I thought I finally lost the battle. No matter what I did the laptop would not stay on. So I did a search and was lucky enough to find this forum.

I dont even remember everything I tried but once I was able to get the power light to stay on again - my screen went blank. This was after I had taken the laptop apart and cleaned the heat sink, reset the memory chip was able to test the screen by virtue of removing the plug to the lcd and connecting the laptop to a vga - while one of these seemed to have helped get the computer power to work the screen was still black. Then...I read the exchange between Que and Ideallypc where they discussed the pentium processor lock. Well - in retrospect - this is where novices fail - I was under the impression after taking the laptop apart that the pentium chip was attached to the heat sink. With this thought still clear in my mind I went back in and locked the socket. I gingerly place my 'married" heat sink and processor back and screwed it down into a 'locked' socket. Still I get a black screen . So I decided to purchase a motherboard for $150 plus shipping. Now I focused on all the assembly and disassembly notes. Only after the revelation - in my own mind - that the heat sink and processor are actually 2 different components did I rationalize the socket lock issue and was able to get the processor correctly seated in the socket and truly locked. BUT because of my major flub thinking the components were married, one of the pins on the processor broke off. I still put it all together and was able to get the laptop to boot to windows - all my data NOT lost !!!! Two issues : my processor is missing a pin and my keyboard mouse is not working. I believe the mouse issue is because the liliputian clip that holds the serial chord for the mouse went missing - so I taped it in place. (anyone know where I might get this clip ?). All software seems to run ok except when I have to go to an internet site that requires me to submit information like a credit card or my userid and password. In any case I will try and replace the processor - would love any ideas for this - maybe someone has a legacy processor they would be willing to give up or sell for my R3360US. Thanks to everyone for all your help and information - glad to say I am 95% of the way back to a fully functional (ex my battery) laptop

Reply to SandroNY

Oh - one more thing...I know the processor pin is not the cause of my mouse issue because I am able to use a usb mouse - thanks again

Reply to SandroNY

OK one more thing - will any pentium processor that fits a 478 socket work ?

Reply to SandroNY
- 0 +

Hi, really an adventure into hardware land, not? Tried all your keyboard keys writing a textfile? You might have some not responding or giving wrong output, can be a not right aligned flatcable in the slot. About the latch (don't know the English word) that secures the keypad's cable, take it off the other board, or use one of the not used connectors on the board? They are much bigger, but are better to secure with tape or glue than just the cable.
The keypad/mouse/touch pad is another port than the usb, it is mentioned as a ps2 mouse in device manager if I remember right. If the broken processor pin could be the cause why the keypad is not working (don't think so), then a working usb mouse would not indicate it is not the issue, because usb and ps2 have no relation hardware wise.
If your processor is running fine, no failing instruction sets in gaming, I wouldn't bother replacing it, it might just have been a ground pin. Don't know much about processor sockets, mobiles are preferred when battery life is of importance.

Reply to Que

Hey everyone,
I've had my computer fixed twice now with the cold solder and everything and its happening again. I just want the damn thing fixed and want to purchase the docking station only I wanted to be sure that I wouldn't have any issues anymore if I spent the $150. Has anyone bought the docking station and had a long period of success? Please let me know I can spend the $150 but can't buy a whole new computer so any help at all would be great!

Reply to senoritafrita
- 0 +

Why not buy the $50 all-in-one media cable off ebay, does the same as the docking station, without the speakers.

Reply to Que
- 0 +

which is what i said!!! and the reason i went to the trouble to write all what i did!!

Reply to kerrye

Ok! Thank you! I'll probably be purchasing the media cable today! Thanks so much for getting back to me!

Reply to senoritafrita

Hi, I have been trying to understand this forum to help me with my R3000 notebook. It has the little lightning bolt light on the front and the cord doesn't seem loose but It will not turn on at all. what do I need to do, any tips will be appreciated!!!!

Reply to Diablothehunter
- 0 +

If the light stays on, the jack is ok. No fans spinning, no light on the lcd, not a beep, nothing at all?

Reply to Que

No fans no lcd light, power jack seems good. Could a bad battery cause for absolutely nothing to work even if the system is plugged in?

Reply to Diablothehunter
- 0 +

Don't think so, remove the battery and you are sure, because it should work off ac only. Maybe the on/off switch went bad, check the video/disassembly topic and take off the strip covering it. Remove your memory stick(s) (one under keyboard, other at the bottom behind the small single screw plate) and reseat them. If you have 2 sticks, test per stick. Once you have the strip covering the on/off switch removed, also disconnect the lcd cable, and see if it will boot without it connected.

Reply to Que

Hey Que, Thanks for the guidance, and luckily while I was waiting for the video to download I came across a tip. This could be bogus because I dont know how it would work but it worked for me. The tip was resetting the power, it basically said "with the laptop screen open hold the power button and screen switch in place at the same time"????? wierd ever hear of anything like this?

Reply to Diablothehunter
- 0 +

Weird indeed, so yours is up and running again???

Reply to Que

http://h10032.www1.hp.com/ctg/Manual/c00212209.pdf was the manual I found, and yeah it works im stoked. Thanks again man!!!

Reply to Diablothehunter

Hello Que,
You seem to be the one here with solutions.. So I will ask you, without going into ALL the details. I too have the same power issues with r3000. After 6 months of bending, pulling, stretching, rapping (and cursing) the cord around my computer to get it to stay connected, I purchased another power supply cord, it does the same thing, however, it now will only charged my battery and not my computer. Computer will run until my battery dies. I still have my original power supply cord, I had to remove the tip and cold solder everything back together because of bending it so much. It also only charges my battery. After 2 estimates, being told the mother needed replaced to fix the problem and a charge of $365.00, one said just to solder, the cost would be $289.00, glad I found this site first.

Someone asked you about the HPDL516A solution. What is that?

Has anyone contacted HP about this? What is they view on their problem with upset customers?

Reply to Dusty_Roses
- 0 +

Hi Dusty_Roses, the HP DL516A is a docking station for HP/Compaq, a rather expensive workaround for a broken dc-in connector on the mainboard, as the base uses the docking port for providing power to the mainboard. The all-in-one media cable does that too, for a lot less $$.

If your problem with the jack is keeping you from running off the ac directly, is hard to tell from here.
It won't run on ac, with the battery removed from the laptop?
Are those adapters 120 or 135 Watt models?

HP's view is: "when under warranty, we'll replace the board, when out of warranty, HAHAHAHAHAHAHA) Check out our new line of models!"

(No pun intended, I feel your pain!)

Reply to Que

Hello,

I have read all the post listed here. I am having the same problem. I have a Compaq Presario R3000. I have had the laptop since 2004. I saved to get a nice system because I knew I would not be able to afford another one any time soon. I will say a year after having the laptop, I started having jack problems. It progress more and more. To now it will not hold it at all. It just flashes when in there and on a good day I can get it to charge but I bettr not move it. Everything that is important to me is on the laptop.

After reading this blog and talking to HP (I have talked to them on the phone, through their chat, and email exchange). I thought sending me links to where to buy the All-In-One Media Cord and the jack was funning. It lead me to E-bay.

I sent for the jack today. The cord cost to much and it was none to buy out right. All of them were to bid for. I would like to get the cord or the docking station. I am really scared of doing the soldering myself. I have the soldering iron and everything. I can actually solder but I just don't want to mess up anything.

If someone has the All-In-One cord for sell or know were I can get one out right please let me know. If not, I will try to replace the new jack I brought. I really can't afford much and I really can't afford to replace the laptop or the items I have on it.

Thanks in advance!
Tinamarie

Reply to tinamarie2401
- 0 +

Hard to get, these media cables. There was a chinese seller offering them on ebay for about $60, but I can't find any "buy it now" ones. One guy offering one with a new power brick for $100 shipped, on the other r3000 forum,
http://www.r3000forums.com/viewtop [...] 51&t=14323

 

No electronics whizkid in the family? With this guide here it shouldn't be too much of a puzzle:
http://www.tomshardware.co.uk/foru [...] mbly-r3000


Message edited by Que on 10-28-2007 at 11:38:58 AM
Reply to Que

Thank you, Que!

No,whizkid. I think I will try it if I can't find the cable.

Reply to tinamarie2401

I also have the infamous R3000 power issue. Computer is currently useless. Is there any other cable that will provide power to the alternate port like the hard to find XC1000? HP is evil for not selling that cable anymore and offering no help for this issue.

Reply to Sammyzuko

Hello Again,

I was able to fix the part. I took it apart and soldered in the part. AND IT WORKED! But I have a new problem. After awhile (I will say about a minute) it goes into stand by (when the power switch light is blinking). Any ideas on what that my be?

Thank you,
Tinamarie

Reply to tinamarie2401
- 0 +

Congratulations! Is it going in stand-by while you are working on it? If so, check the fans, working? Have you removed the cpu while dismantling, placed it back with proper thermal paste? Download rmclock, and check the cpu temperature with it.

Reply to Que

My jack needed replacing which I did. Pretty easy with the right tools. But it will nost POST, or anything. The battery light just blinks rapidly. I got this laptop from work, my IT guy said I could have it if I could get it to work. They had the same problem before I got it. Upon inspecting it I noticed the jack was in terrible condition and replaced it. But nothing except the blinking light. Can anyone help point me in the right direction?

Reply to redbeardeddevil

Also I should mention that I do not have the power supply. I am using a universal PS that my friend lent me to test if it works. It is a 65w unit. I know the standard PS is 120w, but it's all I have right now. I tried a 95w PS as well and it just blinked too. I don't want to spend the money on PS if the board is shot or something.

Reply to redbeardeddevil

And finally i just measured again the voltage at the dock point and got 14.83-14.84 steady. Thats with the 95w PS plugged in.

Reply to redbeardeddevil

Does the "thunderbolt" light on the front of the laptop signify "power cord plugged in?" Or does it just mean that the battery is being charged?

Reply to Armor3dOrange
- 0 +

redbeardeddevil wrote :

Also I should mention that I do not have the power supply. I am using a universal PS that my friend lent me to test if it works. It is a 65w unit. I know the standard PS is 120w, but it's all I have right now. I tried a 95w PS as well and it just blinked too. I don't want to spend the money on PS if the board is shot or something.


Way too low, it should read 19 volts. Some could not even keep it running with a 120 watts adapter, and had to get a 135 watts one, to compensate for the degrading capacitors/charging circuitry of these boards.
Best you take it to a comp. shop, and ask for an adapter to try?


Message edited by Que on 11-07-2007 at 10:21:17 AM
Reply to Que
- 0 +

Sammyzuko wrote :

I also have the infamous R3000 power issue. Computer is currently useless. Is there any other cable that will provide power to the alternate port like the hard to find XC1000? HP is evil for not selling that cable anymore and offering no help for this issue.


Keep checking Ebay, there was a chinese guy selling them, he might be back. Another option is a docking station, but expensive too.

Reply to Que

redbeardeddevil wrote :

And finally i just measured again the voltage at the dock point and got 14.83-14.84 steady. Thats with the 95w PS plugged in.



I'm getting kidna worried here cause I too experianced the dreaded R3000 powerjack problem. I recently took apart the laptop and resoldered the powerjack pins to the motherboard. And the computer started up fine and everything. However, after an hour of use, the indicator light that looks like a thunderbolt on the front of the notebook shut up. The computer runs fine when the power cable is pluged in, but the thunderbolt light doesnt come. Does the light only come on when the battery is being charged?

Reply to Armor3dOrange
- 0 +

Armor3dOrange wrote :

Does the light only come on when the battery is being charged?



Yes!

Reply to Que

Ok Ive read all the comments here in this forum, with my workings , this is what I have done
Removed the faulty where you put your powercord into.
I then clipped the end of the powercord and revealed the two wires white coated and the regular wire with no coating
found on the mother board where to soder them to. by doing this i was able to charge the battery again. however it will not work without the battery.
wondering if i take the battery out and put my two wires on the GOLD CONNECTORS for the battery , far sides or right or left seem like a good idea, at least then if if did work it would stay on. has anyone tried this to see if it will work. obviously it does then the laptop would transform into a desktop , wereas you would have to plug it in to make it work.

Reply to RunoverU
- 0 +

Your adapter delivers 19 volts, the battery 14.x volts, don't do!

Reply to Que
- 0 +

Hey I have a Presario r3000 and I am starting to have this power issue where the cord is plugged in but the computer is running off battery and I have to kind of pull the cord out and giggle it etc. I read all the other posts on here. I am techincally challenged to say the least. I wanted to know before I spend 189.00 to get a cord like this, how does this change the need for the soddering?

http://www.techexcess.net/hp-xc100 [...] v318a.aspx

Reply to kmw1958

Wow. Why HP?

Why.

(BTW I have the power issue too)

Reply to icantsleep

I've learned alot reading this thread. I've experienced similar problems with the loose power cord, but now if the power cord becomes disengaged, the PC shuts off and I have to reboot. The battery reads 99% charged. But it will not do anything until I plug the power cord back in. I'll probably try soldering the pins, but thought I'd ask if this is a different issue. Any helpful thoughts?

Reply to bethsrequest

Que wrote :

Congratulations! Is it going in stand-by while you are working on it? If so, check the fans, working? Have you removed the cpu while dismantling, placed it back with proper thermal paste? Download rmclock, and check the cpu temperature with it.



Okay, I took it back apart. One of the fan's wires were not connected. I connected that and it works fine. No problems when I use the internet or play games.

I do have a problem when I am using Photoshop Elements 5. I installed it about a week before my first post. I did not try using it until last week. The fans will click on and stay on when I use this program and then just shuts down the laptop. It has serveral times. It does ot go into stand by. It complete shuts down. It will start back up but I am not sure why it is shutting. I have never had this problem with the laptop. I got the power working and now this.

Tinamarie

Reply to tinamarie2401
- 0 +

kmw1958 wrote :

Hey I have a Presario r3000 and I am starting to have this power issue where the cord is plugged in but the computer is running off battery and I have to kind of pull the cord out and giggle it etc. I read all the other posts on here. I am techincally challenged to say the least. I wanted to know before I spend 189.00 to get a cord like this, how does this change the need for the soddering?

 

http://www.techexcess.net/hp-xc100 [...] v318a.aspx


It bypasses the power-in on the back by using the docking port on the right side, which has a lead to the same power circuitry. Expensive!

 
bethsrequest wrote :

I've learned alot reading this thread. I've experienced similar problems with the loose power cord, but now if the power cord becomes disengaged, the PC shuts off and I have to reboot. The battery reads 99% charged. But it will not do anything until I plug the power cord back in. I'll probably try soldering the pins, but thought I'd ask if this is a different issue. Any helpful thoughts?

 

Not really difficult, just handle anything with care, and follow the tutorials and maintenance guides.
http://h20181.www2.hp.com/plmconte [...] 1CA8A20D6A
There's no need to remove the cpu and frame that supports the mainboard.

 
tinamarie2401 wrote :

Okay, I took it back apart. One of the fan's wires were not connected. I connected that and it works fine. No problems when I use the internet or play games.

 

I do have a problem when I am using Photoshop Elements 5. I installed it about a week before my first post. I did not try using it until last week. The fans will click on and stay on when I use this program and then just shuts down the laptop. It has serveral times. It does ot go into stand by. It complete shuts down. It will start back up but I am not sure why it is shutting. I have never had this problem with the laptop. I got the power working and now this.

 

Tinamarie

 

Google for the rmclock program, it doesn't need to install, it's an exe file, that will give you instant acces to the temperature of the cpu. Have you removed the cpu from the board, if so, have you put proper thermal paste back between the cpu and heatsink? Are both fans working, and clean? Report what RMclock reads.


Message edited by Que on 11-16-2007 at 12:44:00 AM
Reply to Que

Hello,

I did not use the thermal paste. I will need to get some. I know I did remove the Heat Sink and I think I did the CPU.

I update the BIOS. And I found out when I was trying to do the Disk Cleanup. It shuts down too. I download the RMclock. It goes from 1994.83MHz to 797.94MHz. The CPU load is 5.75% to 16.03%.

I am now so worried. I did not want to mess up my computer. <sigh>

Reply to tinamarie2401
- 0 +

Tinamarie, stop using the computer and apply some good thermal paste, like Arctic Silver 5, get it from a computer shop. Look at the instruction video for removing/replacing the heatsink.
Use some alcohol to clean the cpu and apply a paper-thin layer of thermal paste on the cpu metal core, clean the heatsink's surface with alcohol too, and fasten the screws turn by turn, jumping from screw to screw in a diagonal way, so the sink stays flat on the cpu.
What is rmclock saying about the temperature?

Reply to Que

Thank you! I order some paste. I am printing out the instructions for on how to apply the paste. LOL...I knew I would do something wrong. I will keep you posted. Right now I am to scared to use the comnputer.

Reply to tinamarie2401
Tom's Hardware > Forum > Systems > Compaq > Compaq Presario R3000 power cord issue
Go to:

There are 1115 identified and unidentified users. To see the list of identified users, Click here.

Sponsored links
  • Ask the community now
  • Publish
Ad
They won a badge
Join us in greeting them