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Google Confirms Galaxy Nexus Bug, Working on a Fix

by - source: The Verge

Google has said it is working on a fix for a Galaxy Nexus bug that is affecting users in the United Kingdom.

The hotly-anticipated Galaxy Nexus last week made its worldwide premier in the United Kingdom. However, while the rest of us were green with envy, it soon transpired that a huge number of British early adopters were having a problem with their new purchase. According to a poll conducted by XDA Developers shortly after launch, 60 percent of Galaxy Nexus users were seeing the volume on their phone go up and down of its own accord, a bug they soon dubbed the Self Aware Volume Ghost (SAV-Ghost). Though the cause of the problem is unknown, users have figured out that it happens most often during phone calls, or when the radio is being switched from 3G to 2G, or in areas of poor signal, and only on phones that use 900Mhz for 2G coverage.

Google today responded to the many complaints it received regarding the issue. The search giant confirmed that it was aware of the volume issue and said it had already developed a fix that it planned to roll out as soon as possible. The company didn't provide much else in the way of information regarding the issue, such as the cause, but the company's statement suggests that this is not a hardware issue, as the folks at XDA initially thought. With any luck, this means early adopters have avoided the inconvenience of a recall, however, we still have no time frame for a rollout of the fix.

Google's statement: "We are aware of the volume issue and have developed a fix. We will update devices as soon as possible."

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house70 11/23/2011 7:17 PM
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-20+

Nice to see them owning up to their problem, and not something of the "you're holding it wrong" type.

aracheb 11/23/2011 7:21 PM
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-11+

lol you got it first.. i was going to comment the same thing.

now a days must technology.. sorry.. Fashion company, denies the problem with their products and trend to blame the customer for something they created in the first place, and if they acknowledge problem is 6 to 10 years later.

sardonicjester 11/23/2011 7:36 PM
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-14+

I also agree with House70.

Anonymous 11/23/2011 8:13 PM
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--3+

I had respect for Apple, Steve, and also for Microsoft and Google.
But if this was an iPhone problem there were lots of blah blah blah for all Great people and companies.
even I could see comments by newcomers with names creatd by random numbers!!!
Okay, if u all like gimme my thumb downs.

nebun 11/23/2011 8:19 PM
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tramit 11/23/2011 8:21 PM
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-8+

With the rate at which phones are growing, we will be carrying tablets as phones in a couple more years.

flips 11/23/2011 8:54 PM
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-11+

nebun :
such an ugly phone


lol thats an opinion for sure...

house70 11/23/2011 8:55 PM
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-5+

nebun :
such an ugly phone


whatever floats your boat, kid.

otacon72 11/23/2011 9:06 PM
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-7+

Might want to do a little more beta testing next time sheesh.

hpglow 11/23/2011 9:08 PM
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Lmeow 11/23/2011 9:17 PM
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-8+

nebun :
such an ugly phone



Yet somehow we all know that the moment you stick an Apple sticker on the back cover, it instantly becomes refined, beautiful, modern, revolutionary, game-changing, amazing and magical.

victorintelr 11/23/2011 9:31 PM
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-11+

" Don't be angry because iPhone users get a good working phone and get to look good at the same time. While you use some clunky peace of junk that even with massive screens and double to quadurple the processing power still looks like a giant black hunk of plastic. "

Sure........... the iPhone 4 came working right of the bat, and the antenna issue was 'cause people were holding it wrong.

Camikazi 11/23/2011 9:50 PM
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-7+

hpglow :
Don't be angry because iPhone users get a good working phone and get to look good at the same time. While you use some clunky peace of junk that even with massive screens and double to quadurple the processing power still looks like a giant black hunk of plastic.


Antennae problems, Siri not working, battery problems o yea iPhone always works perfectly all the time, have fun in your dreamland :)

As for looks well that is all opinion and since no one cares what others really think about looks, then your opinion means nothing just like everyone elses :P

STravis 11/23/2011 10:44 PM
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--1+

Sounds like some serious Q&A issues. Really, you can't even control the volume settings?

STravis 11/23/2011 10:45 PM
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Zingam 11/23/2011 11:34 PM
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hpglow :
Don't be angry because iPhone users get a good working phone and get to look good at the same time. While you use some clunky peace of junk that even with massive screens and double to quadurple the processing power still looks like a giant black hunk of plastic.




iPhone 4 is such an ugly shit... and uncomfortable to hold... and the antenna problem... oh... and if I accidentally cover the speaker with my hand... I loose the sound and I don't remember how many more design flaws I've discovered. My cheaper and simpler Nokia has much less issues than the overprices iPhone. BTW I have one at our home and it is nothing but hype. Yeah, iOS has some advantages/nice touches but the hardware is... crap!

halcyon 11/24/2011 12:18 PM
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-5+

hpglow :
Don't be angry because iPhone users get a good working phone and get to look good at the same time. While you use some clunky peace of junk that even with massive screens and double to quadurple the processing power still looks like a giant black hunk of plastic.



Motorola Droid RAZR. There is hope for a well built Android phone.

jmchien 11/24/2011 1:16 AM
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-2+

Didn't apple own up the antenna issue and since it was hardware related they told users ways to mitigate it by holding it a certain way... I'm pretty sure the design team got a mouthful from Jobs after that

Zingam 11/24/2011 1:22 AM
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jmchien :
Didn't apple own up the antenna issue and since it was hardware related they told users ways to mitigate it by holding it a certain way... I'm pretty sure the design team got a mouthful from Jobs after that



Mouthful? Mouthful of what? Is that supposed to be a bad thing?
One gets a mouthful for doing a great job (normally).

And in the case of iPhone 4... well, isn't Job (at least usually that what he used to claim) the sole designer of all iProducts? I bet the iPhone 4 design was his idea (at least he usually used to like taking all the credits for everything Apple).

halcyon 11/24/2011 1:27 AM
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-5+

Zingam :
Yeah, iOS has some advantages/nice touches but the hardware is... crap!


I have an Android phone. Really like it too. However, I don't know how you can say the iPhone is crap when its exterior is glass and metal and it performs well while almost all Android phones have a cheap feeling plastic or rubber exterior. The iPhone is a nice phone. ...just because you don't like it doesn't mean its a bad phone.

nebun 11/24/2011 2:11 AM
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pythy 11/24/2011 3:54 AM
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--1+

Quote :Though the cause of the problem is unknown, users have figured out that it happens all the time

Fixed!! =)

eddieroolz 11/24/2011 6:06 AM
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--1+

If Google's update fixes the issue in one shot, then they have more marketing ammunition against Apple's failOS 5.

Anonymous 11/24/2011 8:23 AM
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--2+

halcyon :
I have an Android phone. Really like it too. However, I don't know how you can say the iPhone is crap when its exterior is glass and metal and it performs well while almost all Android phones have a cheap feeling plastic or rubber exterior. The iPhone is a nice phone. ...just because you don't like it doesn't mean its a bad phone.



And I've got my thumbs down for saying something like this.... such a Tom'sSamDroidWare.com

Goldengoose 11/24/2011 10:04 AM
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--2+

return :
And I've got my thumbs down for saying something like this.... such a Tom'sSamDroidWare.com



you did ask for them.

And everyone knows droid users only read the first 10 comments.

Anonymous 11/24/2011 10:58 AM
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--2+

Goldengoose :
you did ask for them.And everyone knows droid users only read the first 10 comments.


yeah, and I'm really happy now , just wanted to mention that my comment is hidden now, Please click on the Show link in grey and then click the red thumb 'Cause Im not happy enough for just 4 negatives from those paid by ...
Your Welcome!

halcyon 11/24/2011 12:46 PM
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-0+

Wow, if the Galaxy Nexus had a nice strong metal casing and a non-pentile HD display (like the HTC Rezound) with a camera as good or better than the iPhone 4S' it would be unstoppable. :heink:

Anonymous 11/24/2011 5:42 PM
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--3+

It wasn't 60% of users, it was 60% of those answering the polls. And those forums attract 98% of whiners. The tom's author of this obviously doesn't understand stats, but what chicks do?

Plus it only affects 900Mhz 2G signal. We are talking third world country service.

P.S. It beats 100% of iphone 4 having defective antennas for all bands, and 100% of iphone 4S having defective batteries.

Vladislaus 11/24/2011 8:43 PM
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-3+

hpglow :
Don't be angry because iPhone users get a good working phone and get to look good at the same time. While you use some clunky peace of junk that even with massive screens and double to quadurple the processing power still looks like a giant black hunk of plastic.


Like when Apple launched iOS 4 to the 3G? My wife would disagree with you.

dkraptor 11/25/2011 4:08 PM
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-0+

Chuck Norris doesn't have any bugs on his Galaxy Nexus. He also had full signal on his Iphone 4, he's the only one who could hold it right :D

ginghus_khan2000 11/25/2011 5:08 PM
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-1+

I find it so humorous that a innocent cellphone report turns into such a bitter Apple debate. It is an open market folks. Get what you want, you have the freedom. For now. :)


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