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Google Confirms Galaxy Nexus Bug, Working on a Fix

By - Source: The Verge | B 30 comments

Google has said it is working on a fix for a Galaxy Nexus bug that is affecting users in the United Kingdom.

The hotly-anticipated Galaxy Nexus last week made its worldwide premier in the United Kingdom. However, while the rest of us were green with envy, it soon transpired that a huge number of British early adopters were having a problem with their new purchase. According to a poll conducted by XDA Developers shortly after launch, 60 percent of Galaxy Nexus users were seeing the volume on their phone go up and down of its own accord, a bug they soon dubbed the Self Aware Volume Ghost (SAV-Ghost). Though the cause of the problem is unknown, users have figured out that it happens most often during phone calls, or when the radio is being switched from 3G to 2G, or in areas of poor signal, and only on phones that use 900Mhz for 2G coverage.

Google today responded to the many complaints it received regarding the issue. The search giant confirmed that it was aware of the volume issue and said it had already developed a fix that it planned to roll out as soon as possible. The company didn't provide much else in the way of information regarding the issue, such as the cause, but the company's statement suggests that this is not a hardware issue, as the folks at XDA initially thought. With any luck, this means early adopters have avoided the inconvenience of a recall, however, we still have no time frame for a rollout of the fix.

Google's statement: "We are aware of the volume issue and have developed a fix. We will update devices as soon as possible."

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Top Comments
  • 28 Hide
    house70 , November 23, 2011 4:17 PM
    Nice to see them owning up to their problem, and not something of the "you're holding it wrong" type.
  • 14 Hide
    sardonicjester , November 23, 2011 4:36 PM
    I also agree with House70.
  • 11 Hide
    aracheb , November 23, 2011 4:21 PM
    lol you got it first.. i was going to comment the same thing.

    now a days must technology.. sorry.. Fashion company, denies the problem with their products and trend to blame the customer for something they created in the first place, and if they acknowledge problem is 6 to 10 years later.
Other Comments
  • 28 Hide
    house70 , November 23, 2011 4:17 PM
    Nice to see them owning up to their problem, and not something of the "you're holding it wrong" type.
  • 11 Hide
    aracheb , November 23, 2011 4:21 PM
    lol you got it first.. i was going to comment the same thing.

    now a days must technology.. sorry.. Fashion company, denies the problem with their products and trend to blame the customer for something they created in the first place, and if they acknowledge problem is 6 to 10 years later.
  • 14 Hide
    sardonicjester , November 23, 2011 4:36 PM
    I also agree with House70.
  • -3 Hide
    Anonymous , November 23, 2011 5:13 PM
    I had respect for Apple, Steve, and also for Microsoft and Google.
    But if this was an iPhone problem there were lots of blah blah blah for all Great people and companies.
    even I could see comments by newcomers with names creatd by random numbers!!!
    Okay, if u all like gimme my thumb downs.
  • 8 Hide
    tramit , November 23, 2011 5:21 PM
    With the rate at which phones are growing, we will be carrying tablets as phones in a couple more years.
  • 11 Hide
    flips , November 23, 2011 5:54 PM
    nebunsuch an ugly phone

    lol thats an opinion for sure...
  • 5 Hide
    house70 , November 23, 2011 5:55 PM
    nebunsuch an ugly phone

    whatever floats your boat, kid.
  • -7 Hide
    hpglow , November 23, 2011 6:08 PM
    aracheblol you got it first.. i was going to comment the same thing.now a days must technology.. sorry.. Fashion company, denies the problem with their products and trend to blame the customer for something they created in the first place, and if they acknowledge problem is 6 to 10 years later.

    Don't be angry because iPhone users get a good working phone and get to look good at the same time. While you use some clunky peace of junk that even with massive screens and double to quadurple the processing power still looks like a giant black hunk of plastic.
  • 8 Hide
    Lmeow , November 23, 2011 6:17 PM
    nebunsuch an ugly phone


    Yet somehow we all know that the moment you stick an Apple sticker on the back cover, it instantly becomes refined, beautiful, modern, revolutionary, game-changing, amazing and magical.
  • 11 Hide
    victorintelr , November 23, 2011 6:31 PM
    " Don't be angry because iPhone users get a good working phone and get to look good at the same time. While you use some clunky peace of junk that even with massive screens and double to quadurple the processing power still looks like a giant black hunk of plastic. "

    Sure........... the iPhone 4 came working right of the bat, and the antenna issue was 'cause people were holding it wrong.
  • 7 Hide
    Camikazi , November 23, 2011 6:50 PM
    hpglowDon't be angry because iPhone users get a good working phone and get to look good at the same time. While you use some clunky peace of junk that even with massive screens and double to quadurple the processing power still looks like a giant black hunk of plastic.

    Antennae problems, Siri not working, battery problems o yea iPhone always works perfectly all the time, have fun in your dreamland :) 

    As for looks well that is all opinion and since no one cares what others really think about looks, then your opinion means nothing just like everyone elses :p 
  • -1 Hide
    STravis , November 23, 2011 7:44 PM
    Sounds like some serious Q&A issues. Really, you can't even control the volume settings?
  • -6 Hide
    STravis , November 23, 2011 7:45 PM
    LmeowYet somehow we all know that the moment you stick an Apple sticker on the back cover, it instantly becomes refined, beautiful, modern, revolutionary, game-changing, amazing and magical.


    Apple would never develop such a POS, so no worries there.
  • 5 Hide
    halcyon , November 23, 2011 9:18 PM
    hpglowDon't be angry because iPhone users get a good working phone and get to look good at the same time. While you use some clunky peace of junk that even with massive screens and double to quadurple the processing power still looks like a giant black hunk of plastic.


    Motorola Droid RAZR. There is hope for a well built Android phone.
  • 2 Hide
    jmchien , November 23, 2011 10:16 PM
    Didn't apple own up the antenna issue and since it was hardware related they told users ways to mitigate it by holding it a certain way... I'm pretty sure the design team got a mouthful from Jobs after that
  • 5 Hide
    halcyon , November 23, 2011 10:27 PM
    ZingamYeah, iOS has some advantages/nice touches but the hardware is... crap!

    I have an Android phone. Really like it too. However, I don't know how you can say the iPhone is crap when its exterior is glass and metal and it performs well while almost all Android phones have a cheap feeling plastic or rubber exterior. The iPhone is a nice phone. ...just because you don't like it doesn't mean its a bad phone.
  • -5 Hide
    nebun , November 23, 2011 11:11 PM
    flipslol thats an opinion for sure...

    it's a fact...
  • -1 Hide
    pythy , November 24, 2011 12:54 AM
    Quote:
    Though the cause of the problem is unknown, users have figured out that it happens all the time

    Fixed!! =)
  • -1 Hide
    eddieroolz , November 24, 2011 3:06 AM
    If Google's update fixes the issue in one shot, then they have more marketing ammunition against Apple's failOS 5.
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