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Galaxy Nexus Owners Complain of Volume Issues

By - Source: via Pocket-Lint | B 31 comments

Galaxy Nexus not off to a fantastic start.

The Galaxy Nexus launched last week, on November 17, in the United Kingdom. The device is currently not available anywhere else, which might actually be a good thing, considering the rocky start the phone is having. According to a poll over on XDA Developers, 60 percent of Galaxy Nexus users are seeing the volume on their phone go up and down of its own accord, a bug they're calling the Self Aware Volume Ghost (SAV-Ghost).

The exact cause of the issue is unknown at this point. Neither Google nor Samsung have commented on the problem but users over on XDA says it happened more frequently during phone calls, or when the radio is being switched from 3G to 2G, or in areas of poor signal, and only on phones that use 900Mhz for 2G coverage, which is the majority of Europe. Users are reporting that the issue only occurs when the phone is operating on 2G, but that when it does, it makes the phone almost unusable. Alerts are missed when the volume decides to turn itself all the way down and we'd imagine that the opposite (the phone switching itself to full volume) is similarly bothersome. Check the video below to see the bug in action:

Galaxy Nexus Volume Problem

Again, since there's no word from Google or Samsung regarding this issue, it's hard to know what will happen to users who have purchased this phone. The folks over at XDA believe it's a hardware problem and are expecting a recall. However, it's also possible that this whole thing could be fixed with a software update. Fingers crossed, eh?

Head on over to XDA to read more about the problem.

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Top Comments
  • 20 Hide
    ojas , November 21, 2011 3:44 PM
    NetherscourgeFunny, I don't have this problem on my iPhone 4S...

    Unless you hold it 'wrong', that is.
  • 11 Hide
    phexac , November 21, 2011 3:09 PM
    Good luck getting this fixed. After the disaster that was Samsung's Galaxy S GPS issue, I have zero faith in their ability and willingness to do anything about this.
Other Comments
  • -5 Hide
    Tedders , November 21, 2011 1:51 PM
    Software update.... hmmm, wonder how that one will work. OTA?
  • Display all 31 comments.
  • -5 Hide
    lockhrt999 , November 21, 2011 2:10 PM
    loose contact?
  • 2 Hide
    Chef_Boyardee , November 21, 2011 2:22 PM
    Self-aware. Ha.
  • -3 Hide
    dargon_supreme , November 21, 2011 2:30 PM
    I believe it is a hardware problem... Maybe it can be fixed with a sofware update, but not without adding a considerable lag to the volume control buttoms.
  • 2 Hide
    Jerky_san , November 21, 2011 2:32 PM
    Wish I could actually buy one of them..
  • 2 Hide
    psp09 , November 21, 2011 2:58 PM
    This is the thing with the brand new stuff. Is better wait a couple of months before buying. At least i do that and works for me.
  • 11 Hide
    phexac , November 21, 2011 3:09 PM
    Good luck getting this fixed. After the disaster that was Samsung's Galaxy S GPS issue, I have zero faith in their ability and willingness to do anything about this.
  • 3 Hide
    rpmrush , November 21, 2011 3:15 PM
    The CDMA version won't have this issue and will be 32Gb..hurry the eff up Verizon!
  • 20 Hide
    ojas , November 21, 2011 3:44 PM
    NetherscourgeFunny, I don't have this problem on my iPhone 4S...

    Unless you hold it 'wrong', that is.
  • 4 Hide
    mt2e , November 21, 2011 4:15 PM
    comes on 60% they didnt test this damn thing worth a lick if that is true......
  • 8 Hide
    ojas , November 21, 2011 4:19 PM
    osxsierMy iPhone 4S also defective POS.


    Fixed.
  • -2 Hide
    Anonymous , November 21, 2011 4:28 PM
    If this was an iPhone the comment section would be filled with Apple hate but apparently all other companies get a pass... just sayin'
  • 3 Hide
    Anonymous , November 21, 2011 4:54 PM
    I wish I had this problem, at least that would mean I'd own a Nexus already.
  • 4 Hide
    torque79 , November 21, 2011 5:11 PM
    Unfortunately it seems to be common practise these days to release poorly tested products and deal with problems afterwards (cell phones, SSDs, PC video games, etc). What's important is how the companies respond to the problem. I'm still not sure what people mean when they talk about the Samsung Galaxy S GPS issues, my wife's works fine. It DOES have problems if we're already rolling and start a new navigation (which is annoying), but I just pull over for a minute and start navigation again and it's fine, it works quite reliably after that. Is that what everyone's so upset about?
  • 0 Hide
    Filiprino , November 21, 2011 5:15 PM
    Yep, if this turns out to get the same support the GPS issue on Galaxy S 1 had, then Galaxy Nexus users are screwed.
  • 0 Hide
    phexac , November 21, 2011 5:33 PM
    Most other phones lock in in under 10 seconds. Also Galaxy S sometimes will not lock on at all.
  • -3 Hide
    scuba dave , November 21, 2011 6:24 PM
    Praxis_67If this was an iPhone the comment section would be filled with Apple hate but apparently all other companies get a pass... just sayin'


    Agreed. The most awesome thing about arrogance.. Is each side seems completely oblivious to their own stench.

    ojasUnless you hold it 'wrong', that is.


    Close but no cigar, buddy! Wrong phone model. Boy your face must be red ;P j/k

  • 3 Hide
    doron , November 21, 2011 6:49 PM
    NetherscourgeFunny, I don't have this problem on my iPhone 4S...


    No, You just have battery issues and also this: http://www.youtube.com/watch?v=elKxgsrJFhw

    But all of these are really minor and easy to fix when compared to your fanboism, now that's a MAJOR hardware problem.
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