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Best Buy Customers Thought Galaxy Tabs Were iPads

By - Source: Ubergizmo | B 94 comments

Apparently a big Samsung logo on the box isn't a clear enough indication.

Galaxy Tab 10.1 (Left) iPad (Right)Galaxy Tab 10.1 (Left) iPad (Right)As the giant lawsuit between Apple and Samsung continues to heat up in preparation for the July 30th trials, some interesting information makes its way to the surface. Apparently Google along with other companies may have warned Samsung that the Galaxy Tab 10.1 looked a little too much like the iPad. In addition, it looks like a few Best Buy customers may have needed a warning of their own.

According to some recently released legal documents examined by All Things D:

Samsung was forced to release a bunch of documents it had been keeping under seal that show the likeness between its products and Apple’s. Examples outlined in the documents include comments from Samsung workers discussing similarities with Apple’s products, and reports Samsung got from retailer Best Buy that Samsung tablets were being returned because customers thought they were getting iPads. Samsung still has a pending motion to prevent all of this information from being included at trial.

There is certainly an argument to be made regarding the similar design of the two tablets, as this ongoing battle clearly indicates. But is it really so bad that customers would take home the wrong one? Seeing as how the words Apple or iPad are nowhere to be found on the Galaxy Tab 10.1 box, we can't help but shamefully bury our faces in our palms at this one.

 

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Top Comments
  • 37 Hide
    cryogenic , July 30, 2012 1:06 PM
    "Best Buy Customers Thought Galaxy Tabs Were iPads"

    That just about sums it up about Apple fan base these days!
  • 36 Hide
    lahawzel , July 30, 2012 1:04 PM
    Not like you can expect much else for people who still go to Best Buy to buy their electronics, like those $50 gold-plated HDMI cables or $99 keyboard with rubber domes that has worse everything compared to a $20 Microsoft Comfort Curve 2000.
  • 36 Hide
    hotroderx , July 30, 2012 1:24 PM
    I am waiting for Goodyear to sue Firestone for design infringement. I cant tell the difference between a Goodyear tire and Firestone tire unless I take a good hard look at them. There both basically Round with a big hole cut in the center. Its obvious Firestone copied Goodyears design there are so many different ways to design a tire.

    /end sarcasm

    Tell yea the truth if I was apple I don't think I would want this article published. Just shows how stupid some of the I-Sheep truly are.
Other Comments
  • 36 Hide
    lahawzel , July 30, 2012 1:04 PM
    Not like you can expect much else for people who still go to Best Buy to buy their electronics, like those $50 gold-plated HDMI cables or $99 keyboard with rubber domes that has worse everything compared to a $20 Microsoft Comfort Curve 2000.
  • 37 Hide
    cryogenic , July 30, 2012 1:06 PM
    "Best Buy Customers Thought Galaxy Tabs Were iPads"

    That just about sums it up about Apple fan base these days!
  • 11 Hide
    Miharu , July 30, 2012 1:07 PM
    The boxes aren't the same! Let's figure out­.

    If they're stupid enough to buy the bad one, they just have to return it. End of story.

    I think this story is (MOSTLY) made up just to help the trial. Best Buy and Apple are pretty good friend.
  • 27 Hide
    mindless728 , July 30, 2012 1:12 PM
    Well let's face, in general people are retarded

    I know people who think those crappy $200 (or less) android tablets are iPads
  • 33 Hide
    EzioAs , July 30, 2012 1:12 PM
    Seriously??? They couldn't even tell whether it's a Samsung Tab or an iPad?? Do you buy only on looks without even looking at the product name?? Wow these people need help.
  • 20 Hide
    bucknutty , July 30, 2012 1:15 PM
    I worked at a CompUSA like 15 years ago. I was always amazed that we took back about 25% of our daily sales in returns.

    It just goes to show that people will buy anything with no idea of what they are buying. Imagine for every $100 sold the store gives back $25. The worst part about it, is the stuff brought back was always opened and man handled so we could not put it back on the shelf, we had to send it back to the supplier and get a an inventory credit.
  • 23 Hide
    kawininjazx , July 30, 2012 1:17 PM
    That just goes to show you why the iPad sells so well. It's a great product, but people think the iPad is the only tablet out there. They see a fancy box that says "Samsung" and they think it's an iPad. They probably used it for a few hours until they realized it didn't sync with iTunes.
  • 12 Hide
    freggo , July 30, 2012 1:18 PM
    Just goes to show the IQ the average Best Buy Customer has.
    We have a former President that could compete here :-)
  • 27 Hide
    CaedenV , July 30, 2012 1:21 PM
    who cares how similar the product is? These things are locked up, and you have to ask an employee for the item you want. Besides that Apple products have very distinctive minimalistic packaging with their logo on it. Samsung products say SAMSUNG in dark bold lettering. If you are going to drop $500 on a computer accessory and do not know what they hell you are buying then you get what you deserve!
  • 34 Hide
    house70 , July 30, 2012 1:21 PM
    Let's see...
    -big fat hardware button on the front bezel
    -different aspect ratio
    -big logo on tablet
    -different name on the box
    -etc. (list could go on)

    yeah, I could see why people would get sooo confused....../facepalm
  • 22 Hide
    zak_mckraken , July 30, 2012 1:23 PM
    10 years ago, people thought that every mp3 player was an iPod. It's basically the same thing all over again.
  • 36 Hide
    hotroderx , July 30, 2012 1:24 PM
    I am waiting for Goodyear to sue Firestone for design infringement. I cant tell the difference between a Goodyear tire and Firestone tire unless I take a good hard look at them. There both basically Round with a big hole cut in the center. Its obvious Firestone copied Goodyears design there are so many different ways to design a tire.

    /end sarcasm

    Tell yea the truth if I was apple I don't think I would want this article published. Just shows how stupid some of the I-Sheep truly are.
  • 13 Hide
    Pyree , July 30, 2012 1:25 PM
    "Examples outlined in the documents include comments from Samsung workers discussing similarities with Apple’s products"

    Consumer demand for product functionality dictates the design of the product, much like two different species of organisms utilising the same niche evolve overtime to acquire similar trait due to similar selective pressure in what is called convergent evolution.
  • 12 Hide
    belardo , July 30, 2012 1:33 PM
    How bloody stupid! So people walk into a Ford Dealership looking for a Corvette?

    What part of "SAMSUNG" on the box could they not understand? Its not like the sales person gave anyone an Samsung when someone asked for an ipad. If they are that stupid to not tell the difference, they should keep the Samsungs.

  • 8 Hide
    A Bad Day , July 30, 2012 1:38 PM
    bucknuttyI worked at a CompUSA like 15 years ago. I was always amazed that we took back about 25% of our daily sales in returns.It just goes to show that people will buy anything with no idea of what they are buying. Imagine for every $100 sold the store gives back $25. The worst part about it, is the stuff brought back was always opened and man handled so we could not put it back on the shelf, we had to send it back to the supplier and get a an inventory credit.


    I recall overhearing someone trying to return a laptop at Circuit City because he didn't like it.

    There were shotgun pellets lodged into it. Somebody had shot it. The customer service looked a bit concerned.
  • 9 Hide
    dthx , July 30, 2012 1:48 PM
    Samsung is know for copying the competition in many cases (there are no 36 methods to manufacture a certain kind of product), but they are subtle enough to create a distinctive product and avoid to fool their customers by making perfect copies of the competitor's product.
    As far as I know, there's a big Samsung mark on the box, nothing that comes close to a drawing of a fruit and It's called Galaxy Tab, not somethingPad or iSomething. The packaging of the Galaxy is maybe similar in shape to the iPad's packaging, but how the hell can you package it differently??? Any constructor selling a rectangular shaped device will probably put it in a rectengular box, with the product appearing on the top of the packaging as you open it, and the accessories and manuals below it. That's elementary marketing and from cell phones to digital camera's, every decent manufacturer has used the same layout for about ten years !
    The fact that consumers manage to confuse iPads and Galaxy tabs says a lot about how brainwashed the average (or below average) consumers have become with the iPad hype but it doesn't demonstrate that Samsung wanted to fool his customers. Many dumbasses are calling any tablet an iPad or any smartphone an iPhone, but that's hardly the fault of the manufacturer of the device.
  • 8 Hide
    CDdude55 , July 30, 2012 1:51 PM
    To me they look nothing a like, people just inherently think the IPad is the tablet of choice because they hear about so much that most of them don't even understand that there are other options to pick from. To alot of people when you say "tablet" they convert that to meaning "IPad".
  • 22 Hide
    hoofhearted , July 30, 2012 1:53 PM
    On other news, a study shows a high illiteracy rate among Best Buy customers.
  • 3 Hide
    back_by_demand , July 30, 2012 1:55 PM
    Quote:
    Best Buy Customers Thought Galaxy Tabs Were iPads

    When questioned further, the same customers thought they were buying meat in a butchers shop
    ...
    Further investiagtion showed severe Alzheimers in the 90 years old customers
  • 9 Hide
    srap , July 30, 2012 1:58 PM
    Seeing how many Idiots live out there in the wild, I am surprised that humanity managed to climb down from the trees and get this far.
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