Sign in with
Sign up | Sign in

SimCity Fix Means Disabling Features as Amazon Suspends Sales

By - Source: Kotaku | B 48 comments

It's been an "exciting" week for EA, Maxis and SimCity fans.

EA has decided to fix some of the server problems plaguing SimCity since its Tuesday launch by rolling out a hotfix that improves stability. While that may sound like good news, some of that stability stems from disabling a few non-critical gameplay features including leaderboards, achievements and region filters.

Community manager "LadyCoconut" is assuring gamers that EA is doing everything it can to fix the issues. On Thursday morning, she said that EA was aggressively undergoing maintenance on the servers and adding capacity to meet demand, thus performance would fluctuate during this process. By Thursday evening, the company had restarted the EU East 2 and Oceanic 1 servers, and added the EU West 3, EU West 4 and EU East 3 servers.

"What we are doing is deploying more servers over the coming two days which will alleviate many of the ongoing issues," SimCity Senior Producer Kip Katsarelis said Wednesday night. "We are also paying close attention to all the bug reports we are receiving from our fans. We’ve already pushed several updates in the last few days. Our live ops team is working 24/7 to resolve issues and ensure that bug fixes roll into the game as quickly as possible."

Meanwhile, Amazon supposedly halted the sale of digital copies of SimCity although it's now available to purchase here. The game was listed as "Currently Unavailable" Thursday night presumably due to the issues surrounding the game. However the company is still warning users of a potential problem after sinking a hefty $60 for the digital Standard Edition.

"Many customers are having issues connecting to the SimCity servers," Amazon warns. "EA is actively working to resolve these issues, but at this time we do not know when the issue will be fixed. Please visit https://help.ea.com/en/simcity/simcity for more information."

What likely happened was that EA asked Amazon to temporarily suspend sales to limit the number of new users flooding an already struggling infrastructure. Sales resumed as of Friday morning, but another suspension could happen again if EA is still having difficulty managing the SimCity flood.

The SimCity launch has certainly been a disaster in its first week, but has it topped Blizzard's Diablo 3 launch?

Contact Us for News Tips, Corrections and Feedback           


Display 48 Comments.
This thread is closed for comments
Top Comments
  • 37 Hide
    velocityg4 , March 9, 2013 4:10 AM
    Wouldn't have happened if they left a single player game as offline. There was no good reason to make it online only. Ruining a great franchise. I've owned Sim City 1 through 4 and played each one avidly. I hope they lose a lot of money off this game since they alienated many fans.
  • 24 Hide
    s3anister , March 9, 2013 4:27 AM
    $60 for a broken game... Never again. Not after D3.
  • 22 Hide
    dudewitbow , March 9, 2013 4:26 AM
    ShankovichWill this make EA learn? Probably not. Just wait until Battlefield 4 comes out and its always online DRM screws up too (since they'll get even more people wanting to play it)....Maxis has no say in this for sure, I don't blame them really. At least we're getting a free game out of it...a good game, like Need for Speed.

    the problem is users keep buying into EA. they will not learn their lesson until supporting EA stops, as investors keep investing in them. That goes for buying games like Crysis 3, Dead Space 3, or upcoming games like Dragon Age 3. the more people buy into it, the more EA is just going to do what they have already been doing, because their money is coming from the investors.
Other Comments
  • 37 Hide
    velocityg4 , March 9, 2013 4:10 AM
    Wouldn't have happened if they left a single player game as offline. There was no good reason to make it online only. Ruining a great franchise. I've owned Sim City 1 through 4 and played each one avidly. I hope they lose a lot of money off this game since they alienated many fans.
  • 13 Hide
    Shankovich , March 9, 2013 4:12 AM
    Will this make EA learn? Probably not. Just wait until Battlefield 4 comes out and its always online DRM screws up too (since they'll get even more people wanting to play it)....Maxis has no say in this for sure, I don't blame them really.

    At least we're getting a free game out of it...a good game, like Need for Speed.
  • 2 Hide
    Shankovich , March 9, 2013 4:26 AM
    ShankovichWill this make EA learn? Probably not. Just wait until Battlefield 4 comes out and its always online DRM screws up too (since they'll get even more people wanting to play it)....Maxis has no say in this for sure, I don't blame them really. At least we're getting a free game out of it...a good game, like Need for Speed.


    At the end, I meant HOPEFULLY a good game
  • 22 Hide
    dudewitbow , March 9, 2013 4:26 AM
    ShankovichWill this make EA learn? Probably not. Just wait until Battlefield 4 comes out and its always online DRM screws up too (since they'll get even more people wanting to play it)....Maxis has no say in this for sure, I don't blame them really. At least we're getting a free game out of it...a good game, like Need for Speed.

    the problem is users keep buying into EA. they will not learn their lesson until supporting EA stops, as investors keep investing in them. That goes for buying games like Crysis 3, Dead Space 3, or upcoming games like Dragon Age 3. the more people buy into it, the more EA is just going to do what they have already been doing, because their money is coming from the investors.
  • 24 Hide
    s3anister , March 9, 2013 4:27 AM
    $60 for a broken game... Never again. Not after D3.
  • 19 Hide
    every1hasaids , March 9, 2013 4:55 AM
    I haven't paid for an EA game in years. I wish everyone else would learn how to do this. EA won't disappear until people wise up and spend their money on quality games from ethical developers. The trouble is that the majority of people buying EA games are parents buying their spoiled brat kids the next release of battlefield or the idiots that play madden that wouldn't know a good game if it hit them in the face. So long as there are low brow gamers there will be low brow games from sheister game developers. I'm surprised EA didn't have a hand in that Aliens Colonial Marines fiasco. I guess EA just set the trend for other devs to fall into.
  • 15 Hide
    jupiter optimus maximus , March 9, 2013 4:59 AM
    EA never learns from its mistakes.
  • 2 Hide
    kcorp2003 , March 9, 2013 5:05 AM
    @every1hasaids... well i just bought Mirror's edge and i'm having a lot of fun right now. I rarely buy games from EA except for BF2142, Bf2 & BFBC2. I buy games I enjoy, like the gears series and halo series. but i respect your stand against EA.
  • 2 Hide
    f-14 , March 9, 2013 5:22 AM
    all i read was EA, say no more.

    their shining examples of star craft and diablo3 are pure filth due to the online 'cloud' b.s. i pray every day anon takes down EA's entire server farms and renders them into what the 'cloud' is worth. nothing but target practice for Lock N' Load with R. Lee Ermey on the history channel
  • 2 Hide
    abbadon_34 , March 9, 2013 6:41 AM
    Why did I read this topic yesterday and in more detail on foxnews? I honestly thought Tom's had already reported this earlier and general news outlets were just noticing. I didn't release Tom's was the one playing catchup, and missing details like the issue of high official reviews vs. low user reviews and lowering of initial preview ratings. The only "old news" was the suggestion EA should forgo DRM for single player games. For shame.
  • 8 Hide
    Novuake , March 9, 2013 7:35 AM
    DRM just gave them a good wake-up call.
  • 1 Hide
    Novuake , March 9, 2013 7:41 AM
    s3anister$60 for a broken game... Never again. Not after D3.


    D3 wasn't nearly as bad...
  • 5 Hide
    janetonly42 , March 9, 2013 8:43 AM
    Ah, Draconian DRM, gotta love it.
  • 8 Hide
    coolestcarl , March 9, 2013 9:09 AM
    I've done my part.
    I have a huge library of Steam games including many old school ones, but I have not bought a single EA game for years.
    I put my money where my mouth is :D 
  • 7 Hide
    Avus , March 9, 2013 10:17 AM
    I thanks all the people who shell out $60 and do the beta testing for EA... I may buy the game when the beta testing is all (really) done....
  • 1 Hide
    rad666 , March 9, 2013 12:01 PM
    AvusI thanks all the people who shell out $60 and do the beta testing for EA... I may buy the game when the beta testing is all (really) done....

    It's not beta testing, not really, they know the code works. What people are doing is paying to stress test EAs servers, which is just as bad.

    Why did I feel the need to pot this? I have no idea...;)
  • 8 Hide
    sublime2k , March 9, 2013 12:37 PM
    velocityg4Wouldn't have happened if they left a single player game as offline. There was no good reason to make it online only. Ruining a great franchise. I've owned Sim City 1 through 4 and played each one avidly. I hope they lose a lot of money off this game since they alienated many fans.

    Ruining a great franchise is EA's modus operandi.
  • 1 Hide
    Yuka , March 9, 2013 12:48 PM
    kcorp2003Um, Battlefield always requires an internet connection to play multiplayer. Unless you mean Single Player, I know Battlefield 3 Single Player can be played offline. and logically Co-Op will require online.


    Not the same by a lot. Having to connect to the Authentication servers from EA and THEN go into the match is what this DRM does. We used to have LAN support right off the bat with games, but since DRM kicked in, no more LAN support and we need to connect to the internet to have LAN parties. That sucks so MUCH ass it hurts. Steam has this problem as well; they no longer provide LAN support in most of their games. Last one was L4D1 IIRC.

    Anyway, regarding SimCity... Just go get CitiesXL 2012 or Anno 2070. Both are very good games, where CitiesXL is kind of bugged, but at least it lets you play it.

    Cheers!
  • 1 Hide
    warezme , March 9, 2013 1:03 PM
    I don't get it? What is more stupid? Always connected DRM in a game or stupid users who know this and are willing to not only buy but continue to try and use this POS after a week of this garbage???? It's like watching an episode of hoarders. You want to say, hey idiot, those aren't personal belongings, its TRASH! Throw it out you lazy ass.
Display more comments