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Blizzard, AT&T Sign Multimillion Dollar Hosting Deal

By - Source: Tom's Hardware US | B 37 comments

AT&T will sport the hosting for World of Warcraft, StarCraft II, and Diablo III.

Wednesday AT&T said that it reached an agreement with Blizzard that expands their current ten-year relationship. In a new multimillion dollar, multi-year, multi-services contract, Blizzard will use AT&T's Enterprise Hosting Services in North America for World of WarCraft and the upcoming StarCraft and Diablo franchises.

AT&T said that it will also provide voice and data services for Global Call Center Support, the backbone behind Blizzard's call centers around the world including the U.S., Europe, and Asia. "Multiple voice services, domestic and international, to support gamers’ customer service calls, and billing are now supported by AT&T’s global network," the company said.

In addition to the servers and call center support, the contract also allows AT&T to provide its Intelligent Content Distribution service, a network-based Content Distribution Network service that will "quickly and reliably" transmit patches and content updates to the players.

AT&T's Gaming Core Team, originally launched back in 2004 to meet the infrastructure needs of gaming operations on AT&T's IP network, will monitor and manage the technology infrastructure powering Blizzard's games on a proactive, 24/7 basis.

"Over the years, AT&T has demonstrated that it understands the needs of our business," said Paul Sams, Chief Operating Officer of Blizzard Entertainment. "The services and support AT&T provides have helped us to consistently deliver high-quality online-gaming experiences to our players."

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  • 24 Hide
    JTWrenn , May 26, 2010 6:19 PM
    Great dropped games inc
  • 16 Hide
    stm1185 , May 26, 2010 6:34 PM
    Blizzard has had very good service from ATT for the past 5 years, no reason they would not continue with it. What is the other option anyway? Comcast?
  • 12 Hide
    polly the parrot , May 26, 2010 6:18 PM
    For the millionth time, ATT doesn't have the network it needs for this...it doesn't have the network it needs for any of it services.
Other Comments
  • 12 Hide
    polly the parrot , May 26, 2010 6:18 PM
    For the millionth time, ATT doesn't have the network it needs for this...it doesn't have the network it needs for any of it services.
  • 24 Hide
    JTWrenn , May 26, 2010 6:19 PM
    Great dropped games inc
  • 3 Hide
    sliem , May 26, 2010 6:20 PM
    Miltimillion eh?
  • 5 Hide
    dman3k , May 26, 2010 6:21 PM
    Nothing against ATT's wired networks, but, still, no lan no sc2 for me.
  • 4 Hide
    czar1020 , May 26, 2010 6:25 PM
    I haven't had any insanely weird connections issues with blizzard "so" far hopefully it will keep up. Most of any issues have been with the game itself, Patches etc..
  • 10 Hide
    nforce4max , May 26, 2010 6:26 PM
    AT&T and Blizzard an unholy alliance.

    The big fish always eats the smaller fish, when they are the same size the band together. :s
  • -8 Hide
    zachary k , May 26, 2010 6:27 PM
    so that's why they wont have tethering, because they want to make sure they have room for world of warcrap. 2 of the worst companies teaming up, bad idea.
  • 16 Hide
    stm1185 , May 26, 2010 6:34 PM
    Blizzard has had very good service from ATT for the past 5 years, no reason they would not continue with it. What is the other option anyway? Comcast?
  • 2 Hide
    HalJordan , May 26, 2010 6:35 PM
    czar1020I haven't had any insanely weird connections issues with blizzard "so" far hopefully it will keep up. Most of any issues have been with the game itself, Patches etc..


    I'm of the same mind. The only reason I raise a skeptical eyebrow is due to the fact that AT&T has a tendency to bite off more than they can chew in regards to their network infrastructure, iPhone anyone? With Blizzard's growth, and soon to be released SC2, will we see an increase in users which will negatively impact AT&T's networks? I hope not, but I'm wary.
  • 2 Hide
    Anonymous , May 26, 2010 6:36 PM
    Mark my words. The average Starcraft player is most likely someone that has above average computer skills. Not to mention the many software programmers that play. Therefore, most likely one or a group of them will create a lan patch for Starcraft 2. Here is my problem with a battle.net only Starcraft. I recently played the Beta version playing only versus computer opponents and I got disconnected from Battle.net and my game got scrapped. I was not playing vs other people? WOW... no pun intended
  • 10 Hide
    brett1042002 , May 26, 2010 6:39 PM
    polly the parrotFor the millionth time, ATT doesn't have the network it needs for this...it doesn't have the network it needs for any of it services.


    Wireless != Wired
  • 6 Hide
    joebob2000 , May 26, 2010 6:54 PM
    LOLz, at first I thought "strange article to headline on toms", it's largely irrelevant who hosts game services since every host is just about the same. Then, I remembered the fascination with AT&T thanks to the iPhone. Got it, carry on.

    AT&T's 3g network sucks because GSM wasn't really designed for an entire city worth of apple fans to click "refresh" on the apple homepage repeatedly until something new about the iPad shows up.

    As someone who has worked on site on their hosting facilities, I can say that their wired network is sufficiently massive. What do you think they are doing with all that connectivity that used to carry landline phone calls? As for their services, rest assured they spare no expense when they build out a hosting site; they have close to 100 of them across the US which is something unheard of for any hosting company that's not also a telco.
  • 3 Hide
    joebob2000 , May 26, 2010 6:56 PM
    Oh, and LOL@ the starcraft head pic. That guy is in for a world of hurt once the cigar burns down to his lips (considering it's out of reach thanks to his helmet). "Hmm, burn the lips, or let it drop and burn other, lower body parts... decisions decisions..."
  • 1 Hide
    Morgan3rd , May 26, 2010 7:08 PM
    I didn't know AT&T offered this kind of service... Learn something new every day.
  • 0 Hide
    zorky9 , May 26, 2010 7:09 PM
    No wonder Blizzard's killing LAN support!

    If the Death Star company can't make this work, it needs to be Yamato'ed!
  • 3 Hide
    hang-the-9 , May 26, 2010 7:10 PM
    polly the parrotFor the millionth time, ATT doesn't have the network it needs for this...it doesn't have the network it needs for any of it services.


    It looks like they are already IN a contract, just expanding it. And Blizzard does not have many network issues that I can find. Play WoW quite a bit with the wife and son, can't recall a time there was an issue with server connections that was not my ISPs fault.
  • 2 Hide
    flea420 , May 26, 2010 7:14 PM
    Att has been hosting the wow servers from day 1. You think this changes anything? They are only expanding the length of their contract with them.
  • -6 Hide
    anamaniac , May 26, 2010 7:26 PM
    You mean the same servers were patches were downloaded at 100KB/s and I got 5000ms ping?
  • 0 Hide
    v1ze , May 26, 2010 7:41 PM
    stm1185Blizzard has had very good service from ATT for the past 5 years, no reason they would not continue with it. What is the other option anyway? Comcast?

    Mzima, they already host the WoW datacenter in Seattle. (=
  • 2 Hide
    zaznet , May 26, 2010 7:42 PM
    stm1185What is the other option anyway? Comcast?


    Likely Verizon (now that they own MCI Worldcom). Comcast isn't a major carrier so anything they contracted with to provide would be from someone else.
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