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Blizzard Responds to Concerns Over Real ID

By - Source: Tom's Hardware US | B 58 comments

Blizzard is reminding players that Real ID is optional.

Blizzard began to feel the heat from its fanbase after the company revealed that its new Real ID system would post real names on the forums. Although Blizzard said that it's listening to player feedback and will be monitoring how people are using the service, it will still be optional in World of Warcraft and StarCraft II.

"Players can continue to read the forums anonymously regardless of whether they choose to post in them, and their gameplay experiences will not change if they choose not to use the Real ID communication features in game," a Blizzard rep stated. He also indicated that players can enable parental controls that can lock children from forum posting capabilities and prevent them from using the Real ID system.

Strangely enough, players can use whatever name they want when signing up for Real ID, however the account associated with the name must be linked to a unique game CD key. The catch is that the names must be legitimate--no goofy or offensive names will be tolerated.

"We have multiple teams here who will be monitoring the forums and looking for inappropriate names," the Blizzard rep said. "When the situation does arise, our community and customer service representatives will investigate and determine if any action is needed."

He added that using fake names only hinders the company's ability to provide timely service. The Terms of Use agreement also require that players provide Blizzard with accurate information, as certain aspects of customer service rely on identity verification.

Real ID will be integrated into the StarCraft II forum later this month. The service is expected to invade World of Warcraft sometime around the launch of Cataclysm.

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  • 23 Hide
    moonwine , July 8, 2010 10:02 PM
    Here's what I don't get from these kinds of articles. You notice the brouhaha, you notice the jist of what Blizzard is implementing, but instead of doing any research into it whatsoever you parrot the line that the company is feeding you.

    Yes, it's optional to use it on the forums. Do you know how? You can choose not to post.

    So, there goes guild recruitment threads. No bug reports. No feedback on game systems. No customer service forum or technical support forum. No exchanging of stories. No ability to ask questions of other players, or theorycraft, or exchange ideas. We've had these things since 2004 and built a great community from it, regardless of what forum nay-sayers say about the volume of garbage.

    In one day, Blizzard announced they were taking all of that away and destroying the community. Unless you want to use your real name for every post. It's not about cleaning up the forums -- it's about the profit they're going to make by sharing data with Facebook.

    The whole story: get it before you write an article.
Other Comments
  • 1 Hide
    stm1185 , July 8, 2010 9:44 PM
    Real ID is already in WoW. It invaded awhile ago. Supposedly there will soon be a user generated mod that allows people to see other peoples real ID, their actual name, by clicking on their character; and the only way to stop that is to turn off the feature using parental controls.

    Blizzard really opened a can of worms with this one.
  • 1 Hide
    lemonade4 , July 8, 2010 9:44 PM
    And they are still going ahead with this idea?
  • -8 Hide
    Kelavarus , July 8, 2010 9:56 PM
    Apparently people are frightened they might learn someone else has the same name as them.
  • -8 Hide
    loneninja , July 8, 2010 9:58 PM
    I still don't see the big deal.
  • 23 Hide
    moonwine , July 8, 2010 10:02 PM
    Here's what I don't get from these kinds of articles. You notice the brouhaha, you notice the jist of what Blizzard is implementing, but instead of doing any research into it whatsoever you parrot the line that the company is feeding you.

    Yes, it's optional to use it on the forums. Do you know how? You can choose not to post.

    So, there goes guild recruitment threads. No bug reports. No feedback on game systems. No customer service forum or technical support forum. No exchanging of stories. No ability to ask questions of other players, or theorycraft, or exchange ideas. We've had these things since 2004 and built a great community from it, regardless of what forum nay-sayers say about the volume of garbage.

    In one day, Blizzard announced they were taking all of that away and destroying the community. Unless you want to use your real name for every post. It's not about cleaning up the forums -- it's about the profit they're going to make by sharing data with Facebook.

    The whole story: get it before you write an article.
  • 2 Hide
    tommysch , July 8, 2010 10:06 PM
    I am Dick Cheney from now on.
  • 3 Hide
    halls , July 8, 2010 10:06 PM
    This was really a punch in the gut from Blizzard. They used to reassure players that their personal information could be trusted to them. It was even against their TOS for the forums to post personally identifiable information.
    I enjoyed my time in WoW, but I never thought privacy concerns would be what made me quit. They're definitely not going to stop at the forums with this RealID crap.
  • -5 Hide
    Anonymous , July 8, 2010 10:08 PM
    So says the man with a loneninja username.
  • -4 Hide
    tleavit , July 8, 2010 10:10 PM
    I quit wow several years back.. Driven off by all the angry 13 year olds that play the game and flame endlessly (including in game) and going off on smoking pot all the time. I was pushing for this very thing a long time ago. Good for them, maybe the kids will behave when you can google search their name and send an email to their parents telling them that they failed.
  • 1 Hide
    xxsk8er101xx , July 8, 2010 10:19 PM
    As long as you don't troll and act like a retard you should be fine. Not sure what the problem is. I don't post in the forums so I don't care. Unless I need help or advice. Maybe looking for guild ... I personally think they should make it mandatory.
  • 4 Hide
    Lan , July 8, 2010 10:22 PM
    Quote:
    I quit wow several years back.. Driven off by all the angry 13 year olds that play the game and flame endlessly (including in game) and going off on smoking pot all the time. I was pushing for this very thing a long time ago. Good for them, maybe the kids will behave when you can google search their name and send an email to their parents telling them that they failed.



    Yeah, and what of prospective employers that look you up and find you on WoW? Or who knows who or what else that could find you. Using full real names is a bad idea. At least give the option to hide the last name from showing. It would be much better for everyone that way.
  • 5 Hide
    osxsier , July 8, 2010 10:29 PM
    I agree with Lan...if I am up playing WoW all night and call off sick, i dont want my employer finding out that I am in game. >:( 
  • 4 Hide
    BulkZerker , July 8, 2010 10:30 PM
    No actually, trolls won't give 2 ***** if you know where they live or what their name is, they are trolls... what thiss does however, is enable the trolls to do trolling outside of the forums. Ever have a troll call you after they camped your corpse? Now you will. Way to fail blizard, this is worse than the mpaa going after dead filesharing pirates
  • -2 Hide
    Godfail , July 8, 2010 10:32 PM
    moonwineHere's what I don't get from these kinds of articles. You notice the brouhaha, you notice the jist of what Blizzard is implementing, but instead of doing any research into it whatsoever you parrot the line that the company is feeding you.Yes, it's optional to use it on the forums. Do you know how? You can choose not to post.So, there goes guild recruitment threads. No bug reports. No feedback on game systems. No customer service forum or technical support forum. No exchanging of stories. No ability to ask questions of other players, or theorycraft, or exchange ideas. We've had these things since 2004 and built a great community from it, regardless of what forum nay-sayers say about the volume of garbage.In one day, Blizzard announced they were taking all of that away and destroying the community. Unless you want to use your real name for every post. It's not about cleaning up the forums -- it's about the profit they're going to make by sharing data with Facebook.The whole story: get it before you write an article.


    They are not making profit from Facebook for sharing data - maybe you need to get the whole story?

    Otherwise, believe it or not, there are other forums on the internet where you can post with your anonymous name and find guild members. You can do bug reports natively from the game client and via email. Tech support is also done via email and phone. This may not be known to you because you don't seem to have the whole story, but not everyone that plays the games even uses Blizzard's forums. I'd say that, considering there are 20-30 million Blizzard accounts of one form or another considering the volume of game sales and WoW subscriptions, less than 10% use the forums...and the true number is probably far less than that.

    Fact of the matter is, you're creating a worst case scenario - my advice is to wait and see how it works out before you start the Chicken Little routine.
  • -4 Hide
    Godfail , July 8, 2010 10:35 PM
    I'd also like to add that Blizzard has been looking for ways to force you to use Real ID type of functionality since Facebook was just an infant. Nintendo and Blizzard both have been preaching about removing anonymity from their services since 2003, not for profit reasons, but for the community's benefit. If you're a hermit and are concerned about people knowing your real name, come up with a stage name and stick to it.
  • -3 Hide
    Godfail , July 8, 2010 10:40 PM
    BulkZerkerNo actually, trolls won't give 2 shits if you know where they live or what their name is, they are trolls... what thiss does however, is enable the trolls to do trolling outside of the forums. Ever have a troll call you after they camped your corpse? Now you will. Way to fail blizard, this is worse than the mpaa going after dead filesharing pirates


    Actually, this will eliminate trolls much more effectively...ever had a person follow you in the street harassing you with absolutely no chance of any real consequences? I wonder why that is? And if it were possible to find your real name from the game client, why wouldn't they have already found your email address and mail bombed you? Why do you think there are people on here who don't really care either way? Are we just "stupid" for thinking this will work?
  • 1 Hide
    Strider-Hiryu_79 , July 8, 2010 10:58 PM
    I'm looking for Amanda Hugginkiss. I hear she's hot.
  • 5 Hide
    Dirtman73 , July 8, 2010 11:01 PM
    GodfailWhy do you think there are people on here who don't really care either way? Are we just "stupid" for thinking this will work?


    No offense, but your faith in the Real ID system is pretty naive. There is no way that its implementation in WoW's forums is going to be a smooth ride. Just the fact that Facebook is involved behind the scenes should tell you something...
  • 1 Hide
    teeebs , July 8, 2010 11:05 PM
    TommySchI am Dick Cheney from now on.


    I'm sure that name will be deemed inappropriate, as it may be HIGHLY offensive to some people.....lol
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