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AT&T Rolls Out DSL, U-Verse Bandwidth Caps

By - Source: Tom's Hardware US | B 85 comments

Say goodbye to "unlimited streaming"

If you're an AT&T DSL and U-Verse customer, starting today you will need to be monitor just how much of the internet you're enjoying. No longer is your access to the information superhighway an all-you-can-eat affair.

Starting today, AT&T will implement a 150GB monthly usage cap for their DSL customers and a 250GB monthly usage cap for their U-verse users.  Those exceeding the caps consistently will incur overage charges: $10 fee for every additional 50GB consumed beyond the associated cap.

Of course, AT&T will not enforce these caps without a way for customers to monitor their own usage. If you're with AT&T, hit up this My Usage link to see if your account is set up for tracking. If it says that it's under construction, then you're still free to download with reckless abandon!

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  • 3 Hide
    fyend , May 3, 2011 3:49 PM
    Glad I cancelled my Uverse service last month when I heard they were rolling this out. When the customer service rep asked why I was cancelling I told him it was due to the bandwidth caps and overage charges that they were implementing and he didn't attempt to try talk me out of cancelling. I got the feeling I was probably one of dozens that day who were calling to cancel for the same reason.
  • 1 Hide
    marinecloud , May 3, 2011 3:49 PM
    Well time to find a new service provider!
  • 0 Hide
    mister g , May 3, 2011 3:59 PM
    I didn't know it would take that long for AT&T to implement one, though being stuck on Comcast I was hoping other ISPs wouldn't follow Comcast's example? marine good luck finding another one.
  • 1 Hide
    rodney_ws , May 3, 2011 4:01 PM
    Didn't AT&T just announce record profits?
  • 1 Hide
    jimsocks , May 3, 2011 4:03 PM
    Big issue I have with these bandwidth monitors is accuracy. Once with on one week vacation with computer turned off. Came back and it said I used 5gb. BS.
  • 0 Hide
    berval , May 3, 2011 4:05 PM
    This sucks!!! I switched from stupid Charter and now AT&T goes and does this? I'm out of options. Those are the only two providers in my area.
  • 0 Hide
    twist3d1080 , May 3, 2011 4:06 PM
    At&t's networks can't handle all the data from the new wireless Fruit Co. products. They don't want their record profits to go back into their infrastructure. Seems this is a way to lengthen the amount of time that they have to upgrade their network. Glad I'm not a customer.
  • 3 Hide
    ikefu , May 3, 2011 4:19 PM
    This is why you need to contact your local congressman/senator and tell them that you do not want government ISP service contracts. Comcast or AT&T can come in and sign a deal with the government that ensures that no one else can build a cable/dsl network in certain areas to compete.

    This is absolutely wrong and will not change until you start writing letters. We need competition!
  • 1 Hide
    ellarpc , May 3, 2011 4:22 PM
    All this does is inhibit innovation... AT&T is taking us back in time not forward.
  • 2 Hide
    gamerk316 , May 3, 2011 4:23 PM
    Quote:
    Didn't AT&T just announce record profits?


    So? That just means they need MORE profits to keep the shareholders happy. And since no company is willing to compete on price anymore, every single ISP will be capped within 5 years, I gurantee it.
  • 2 Hide
    Kryan , May 3, 2011 4:25 PM
    lol...DSL in your country is going the opposite way of that in...well everywhere else. Besides TRUE unlimited broadband, all the european providers try to do is give one faster and faster speeds with which to enjoy limitless internet goodness! ...but we don't have black friday :( 
  • -2 Hide
    koga73 , May 3, 2011 4:29 PM
    comcast already does this... as do the phone companies... bandwidth isnt free
  • 1 Hide
    snurp85 , May 3, 2011 4:31 PM
    yea... not cool. this eliminates advancement in the market in terms of streaming HD movies.
  • 1 Hide
    Anonymous , May 3, 2011 4:33 PM
    haha this is great when I log in to the website it gives me this error:
    The U-verse data measurement report is currently under construction. When completed, you will be notified if your usage exceeds the allowance. Until that time, U-verse customers should not be concerned about their usage patterns for billing purposes.

    To learn more about how to manage your usage, please visit www.att.com/internet-usage
  • 2 Hide
    clonazepam , May 3, 2011 4:34 PM
    I still don't understand how a company can sell a product that is based on a per second speed for a month and not guarantee you that you can use that speed for every second of the month without having to pay additional fees.
  • -4 Hide
    fordry06 , May 3, 2011 4:37 PM
    Not that I am a big fan of companies doing this, but i have had comcast for several years and at one time was living in a house with a total of 3 heavy internet users and we never had issues with our cap, I would be a little surprised if we went over it more than once or twice. For an example, we had a gaming server which consistently had 20 or so people connected to it, constant torrenting,streaming videos all the time from hulu and espn3, and all of us played games online alot. We never heard a peep about bandwidth usage from comcast. Everyone who is up in arms and cancelling your service over this, I think you are taking it a little too far.
  • 0 Hide
    clonazepam , May 3, 2011 4:39 PM
    It should be unlimited and discounts given to those who don't go over a certain threshold.

    Or, reduce the monthly subscription price significantly and introduce a cap with overage charges, so customers can opt to use less at a discounted price and those who choose to use quite a bit more suffer overage charges that roughly round out to the same average cost as before caps/overage charges were implemented. I could see that as a selling point whereas currently this approach they have acts more as a deterrent.
  • 1 Hide
    Anonymous , May 3, 2011 4:41 PM
    I'm so happy that I just switched from ATT to Sonic's Fusion: uncapped ADSL2+ and unlimited nationwide phone for $40/mo. :) 
  • 1 Hide
    clonazepam , May 3, 2011 4:41 PM
    fordry06Not that I am a big fan of companies doing this, but i have had comcast for several years and at one time was living in a house with a total of 3 heavy internet users and we never had issues with our cap, I would be a little surprised if we went over it more than once or twice. For an example, we had a gaming server which consistently had 20 or so people connected to it, constant torrenting,streaming videos all the time from hulu and espn3, and all of us played games online alot. We never heard a peep about bandwidth usage from comcast. Everyone who is up in arms and cancelling your service over this, I think you are taking it a little too far.


    Comcast is different. Comcast has not implemented any overage charge policy. I've done the same as you as far as activity and was nearing 700-900gb each month and never heard a peep from Comcast. They have a monitor that shows your useage so I think for now Comcast has just gotten their feet wet, but hasn't jumped in the pool yet like AT&T is doing.
  • 1 Hide
    dark_lord69 , May 3, 2011 4:44 PM
    WOW! I may get charged a lot but at least it's unlimited (and they have been increasing my bandwidth). Sucks to be an AT&T customer!
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