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Blizzard Further Responds to Banning Linux Users in Diablo 3

By - Source: Forbes | B 34 comments

There has been quite a bit of controversy surrounding Diablo 3 and users, who are running the game on not officially supported operating systems, getting banned.

There is no official note from Blizzard that running the game under Linux or FreeBSD would be considered as a case of cheating and justify banning, so a few dozen claims of unfounded bans are somewhat surprising, as we reported on yesterday.

Blizzard chimed in further and told Forbes that there have been no bans outside of cheating arena. In a statement provided to the publication, Blizzard said:

"Playing the game on Linux (although not officially supported) and/or using Wine will not result in being banned, but cheating will,” a company spokesperson told me. “We’ve extensively tested various scenarios related to this situation, including replicating system setups for those who have posted claiming they were banned unfairly, and have not found any situations where players were banned solely for using Linux or Wine." This statement is somewhat similar to a posted response by Bashiok, Blizzard's community manager in charge.

While the controversy between some players and Blizzard remains, the statement provides a solid foundation for those who may have experienced unjustified bans. An inquiry with game support should help resolve such issues.

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Top Comments
  • 27 Hide
    aftcomet , July 5, 2012 2:29 AM
    amuffinTroll spotted!


    Why? It's his opinion. I'm not a fan of it either. If you like it, great. Just as you're free to like it, I'm free to dislike it. Doesn't make me or anyone else a troll.
  • 23 Hide
    tomfreak , July 5, 2012 2:30 AM
    Why does Blizzard/D3 get special news treatment from tom much more than other games?
  • 16 Hide
    boiler1990 , July 5, 2012 2:35 AM
    TomfreakWhy does Blizzard/D3 get special news treatment from tom much more than other games?

    This is more of a PSA if anything. I appreciate these sorts of posts.

    I'm not really sure I like Blizzard as a game company based on the way their support works and how they handle users. Therefore, they don't get any of my money. Simple as that.
Other Comments
  • 27 Hide
    aftcomet , July 5, 2012 2:29 AM
    amuffinTroll spotted!


    Why? It's his opinion. I'm not a fan of it either. If you like it, great. Just as you're free to like it, I'm free to dislike it. Doesn't make me or anyone else a troll.
  • 23 Hide
    tomfreak , July 5, 2012 2:30 AM
    Why does Blizzard/D3 get special news treatment from tom much more than other games?
  • 16 Hide
    boiler1990 , July 5, 2012 2:35 AM
    TomfreakWhy does Blizzard/D3 get special news treatment from tom much more than other games?

    This is more of a PSA if anything. I appreciate these sorts of posts.

    I'm not really sure I like Blizzard as a game company based on the way their support works and how they handle users. Therefore, they don't get any of my money. Simple as that.
  • 11 Hide
    face-plants , July 5, 2012 2:36 AM
    Well it was a very highly anticipated game after what, 10-12 years of waiting. Regardless of whether you or I like the game, there is quite a huge amount of people playing D3. At least Tom's reports the good along with the bad. Seems mostly bad with D3 between the DRM, bugs, and now possible bias against Linux users.
  • 11 Hide
    Pinhedd , July 5, 2012 2:37 AM
    TomfreakWhy does Blizzard/D3 get special news treatment from tom much more than other games?


    Its not so much coverage of the game itself as it is coverage of the controversy surrounding the game.
  • 4 Hide
    itchyisvegeta , July 5, 2012 2:46 AM
    People can say what they want about Blizzard right now. Last Christmas, my battle.net account was hacked, and they fixed everything for me.
  • 5 Hide
    Kraszmyl , July 5, 2012 3:03 AM
    Considering there isnt a giant outcry from wow and sc2 players claiming to be banned because of linux, im willing to side with bliz on this one.
  • 7 Hide
    memadmax , July 5, 2012 3:19 AM
    Yikes! I feel a need to defend linuz guys here... oz noes!
    Anyways, using Wine on a linux build does nothing to the game.
    Blizzard should come out and congratulate these guys for getting it to work on Wine, and be playable. Unlike the early attempts at getting WoW to work on wine(without graphics corruption)

    Anyways, good work linux guys... Personally, I hate linux but meh, I have enough experience to know that getting this game to work with it was prolly a real pain in the a**...

    Have fun!
  • 13 Hide
    aggroboy , July 5, 2012 3:20 AM
    aftcometWhy? It's his opinion. I'm not a fan of it either. If you like it, great. Just as you're free to like it, I'm free to dislike it. Doesn't make me or anyone else a troll.

    Basically he didn't contribute anything to the topic of linux users and just spewed the same meaningless "this game sucks lololol". And.... people upvote and defend him
  • 3 Hide
    memadmax , July 5, 2012 3:21 AM
    Oh yea, Blizzard does a great job recovering your account with them if it happens to get hacked, they even have some aspects of it automated now...
    Unlike EA, who tells you to piss off, we got ur money now....
  • 10 Hide
    DroKing , July 5, 2012 3:54 AM
    After seeing what route Blizzard took with Diablo 3 overall. I wouldn't believe any crap they spew nowadays.
  • 0 Hide
    clivene09 , July 5, 2012 4:10 AM
    boiler1990This is more of a PSA if anything. I appreciate these sorts of posts.I'm not really sure I like Blizzard as a game company based on the way their support works and how they handle users. Therefore, they don't get any of my money. Simple as that.


    Its such a shame too. This is not the same Blizzard that existed before the Activision acquisition. Activision and EA only know one language $. If it doesn't make them more of it, they are not interested, and it has ruined more than a few good developers.
  • 0 Hide
    Traciatim , July 5, 2012 4:26 AM
    So Activision claims . . . but probably will hide behind a privacy policy or that they don't want to leak possible hacking deatails in order to not release any proof of their claims.
  • -5 Hide
    bryonhowley , July 5, 2012 4:50 AM
    And if it is because they are running the game though wine then I do not see that as an issue anyway. The simple fact is it is not supported they new it and there for Blizzard is not responsible for any action taken because of it.
  • -1 Hide
    vmem , July 5, 2012 5:03 AM
    Ok, I get that Diablo 3 is big and I do like the game. But must tom's follow every single update, and barely talk about any other game?
  • 3 Hide
    bystander , July 5, 2012 5:49 AM
    Blizzard has take a different approach with Diablo 3. They do not allow any mods what so ever, while WoW has thousands if not 100's of thousands of mods which they allow. It's quite possible some of these Linux users are using some mods they didn't feel was cheating, but being a mod, Blizzard is banning them.
  • 3 Hide
    bystander , July 5, 2012 5:50 AM
    I saw the warning from Blizzard about banning the use of any mods, which forced me to remove my 3D Vision mod. It's a shame they can't make 3D Vision work properly themselves.
  • 2 Hide
    wildkitten , July 5, 2012 5:59 AM
    clivene09Its such a shame too. This is not the same Blizzard that existed before the Activision acquisition. Activision and EA only know one language $. If it doesn't make them more of it, they are not interested, and it has ruined more than a few good developers.

    Technically Activision did not acquire Blizzard, Vivendi, which has owned Blizzard for years, acquired Activision from Bobby Kotick and merged the 2 companies to form Activision Blizzard while also keeping them as seperate companies under the newly merged holding and publishing company. They made Blizzard a wholly owned subsidiary of Activision Blizzard.

    While it is understand why people say Activision ruined Blizzard, because Bobby Kotick who is just a menace to the gaming community and ruined Activision's reputation, is CEO of Activision Blizzard thus making him Blizzard's boss. But when people phrase it that way, it gives the blind fan kiddies oppurtunutity to lash out because of the flaw in the argument.
  • 3 Hide
    wildkitten , July 5, 2012 6:05 AM
    memadmaxOh yea, Blizzard does a great job recovering your account with them if it happens to get hacked, they even have some aspects of it automated now...Unlike EA, who tells you to piss off, we got ur money now....

    Don't give Blizzard to much praise on account security.

    Just last year they crippled the effectiveness of the authenticator when they made it so if the system believes you are logging in from the usual location, it won't ask you for the authenticator. So instead of just being susceptible to man in the middle (MitM) attacks which are difficult to do, it made accounts susceptible to proxy based attacks which are a lot easier to do.

    Blizzard was stupid for introducing this "feature". No one asked for it, there was no outcry. If someone didn't want to use an authenticator, they merely didn't get one or disabled it. Those who wanted an authenticator want to be asked EVERY time. It was bad enough that this "feature" was even implemented in the first place, but they made it the default setting, so if you wanted to be asked every time, you had to go into Account Management and manually set it to ask every time. When D3 was released, it reverted it again to not asking for an authenticator every time and once again you had to go in and change it.

    So Blizzard actually introduced a security risk themselves needlessly.
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