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Nvidia's Faulty GPU Settlement Being Challenged

By - Source: Tom's Hardware US | B 86 comments

These people aren't happy with having a cheap laptop as a replacement.

The Nvidia GPU faulty material incident, while it's now in the past from a technological standpoint, still stings those whom it affected.

Earlier this year, Nvidia put into action its settlement efforts, in which it offered free repairs for Apple and Dell laptops, and HP laptop owners could qualify for a free replacement laptop of "like or similar kind and value". A free new laptop for your troubles – sound pretty good, right? Members of the class action aren't so pleased, as it feels that Nvidia isn't coming through in that regard.

Nvidia is offering a Compaq Presario CQ56-115DX in replacement for the affected HP machines, which Point of Law notes was sold at Best Buy for $329.99. While it's accepted that computers depreciate very quickly due to the speed of the industry, some feel that this replacement offering is still nowhere near satisfactory in the terms laid out by the settlement.

Class members have approached the Center for Class Action Fairness, which this week has filed expedited motion papers asking the Court to enforce the settlement.

Read more here.

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  • 3 Hide
    LLJones , March 3, 2011 12:12 PM
    It's not so much what the computer was/is worth, but are the specs the same.
    You can't really ask for a laptop of the same value as then you are asking
    nV to absorb the depreciation for you. If the specs are the SAME or better, be happy.
  • -1 Hide
    fazers_on_stun , March 3, 2011 12:22 PM
    Hmm, I filled out the online claim form for my Dell XPS some 2 weeks ago, and haven't heard a peep outta NV since then. I'm printing it out and sending via certified mail this time, since the deadline is March 14. However the deal with Dell laptops is that NV will pay for a replacement GPU, not replace the entire laptop which is good since the Dell is otherwise still an excellent machine with a really sharp 1920 x 1200 display.
  • 1 Hide
    scrumworks , March 3, 2011 12:34 PM
    lljonesIt's not so much what the computer was/is worth, but are the specs the same.You can't really ask for a laptop of the same value as then you are asking nV to absorb the depreciation for you. If the specs are the SAME or better, be happy.


    Well I guess they aren't because people are complaining. CPU might be around same speed with newer craptops but what about display, weight and battery life.
  • -1 Hide
    rhino13 , March 3, 2011 12:53 PM
    I've only had one nVidia graphics card fail on me.
    When they work they work great, but the failure is making me lean toward AMD this round...
  • 0 Hide
    verbalizer , March 3, 2011 1:20 PM
    at first my unit was on the list, now it's not...
    wtf..?!
  • -5 Hide
    Ciuy , March 3, 2011 1:37 PM
    Compaq Presario CQ56-115DX is AMD cpu with AMD graphics :) ) .

    Anyway this lawsuit is so typical in US, thats why US is number 1 in stupidity.
  • -2 Hide
    The Greater Good , March 3, 2011 1:48 PM
    CiuyCompaq Presario CQ56-115DX is AMD cpu with AMD graphics ) .Anyway this lawsuit is so typical in US, thats why US is number 1 in stupidity.


    What 3rd world shit-hole are you from?
  • 0 Hide
    howardp6 , March 3, 2011 1:51 PM
    The range of HP computers was very large. A single core AMD equipted processor, with a 250 GB hard drive, with 2GB of memory is not of equal value to most of the computers involved. It was better than the HP V3000 I purchased, but is not equal or better in value than the a majority of the HP computers effected. I would never but a laptop with a NVidia PGU again, nor would I buy a NVidia graphics card.
  • 1 Hide
    scuba dave , March 3, 2011 1:59 PM
    The Greater GoodWhat 3rd world shit-hole are you from?


    Have you even been outside of the US in non-commericalized(aka cancun, etc) areas for any length of time?
  • 0 Hide
    rohitbaran , March 3, 2011 2:00 PM
    Well, I am kind of intrigued that nVidia is offering replacement laptops with AMD graphics. It was a good chance for nVidia to offer laptops with their own graphics to prove that it values its customers and that its cards are good.
  • -3 Hide
    bhaberle , March 3, 2011 2:16 PM
    CiuyCompaq Presario CQ56-115DX is AMD cpu with AMD graphics ) .Anyway this lawsuit is so typical in US, thats why US is number 1 in stupidity.

    So why are you visiting a US-based website then?
  • -4 Hide
    the associate , March 3, 2011 2:25 PM
    US is #1 in stupidity? Do you even know why they are complaining? For all you know the system specs are in fact weaker than those of their original laptops. stfu til you know the whole story please. I see more "stupidity" in ppl like you than in americans; so what country are you from, trying to take the crown for your people?
  • 1 Hide
    vcbb10 , March 3, 2011 2:28 PM
    My laptop is a dv2700, which was left out of the lawsuit. I have the same issue (has a geforce 8400 gpu). Never buying HP or Nvidia again. I take care of my stuff and I expect my $1k laptop to last over 2 years.
  • 6 Hide
    Spanky Deluxe , March 3, 2011 2:31 PM
    bhaberleSo why are you visiting a US-based website then?


    The site is owned by the BestofMedia group which is a European based corporation - HQ in France I believe.
  • 5 Hide
    Murissokah , March 3, 2011 2:32 PM
    lljonesIt's not so much what the computer was/is worth, but are the specs the same.You can't really ask for a laptop of the same value as then you are asking nV to absorb the depreciation for you. If the specs are the SAME or better, be happy.


    I have to disagree with you. If nVidia provided faulty hardware that kept people from enjoying their money's worth at the time, they should indeed absorb the depreciation, and even the opportunity cost(the cost of not being able to use your money for something else). If you buy something and its delivered an year later, were you not harmed?
  • 5 Hide
    freggo , March 3, 2011 3:24 PM
    bhaberleSo why are you visiting a US-based website then?


    THG was founded by a German ( Dr. Thomas Pabst) and has since been sold to a French company (Best of Media Group) !

    I guess YOU will leave the site now :-)

    Cheers,

    Peter

  • 4 Hide
    freggo , March 3, 2011 3:30 PM
    freggoTHG was founded by a German ( Dr. Thomas Pabst)


    Incidentally, the "Tom" in Tomshardware is from the founder's name of course. "Tom" is a common short version of "Thomas" in Germany.

    More cheers,

    Peter (a German too) :-)

  • 1 Hide
    Anonymous , March 3, 2011 3:46 PM
    As others have pointed out, its not just depreciation. I'm sure that only a few people expect to have a 3-5 year old laptop replaced by a current day 1000usd laptop. What they are asking for is atleast something of equivelent specs.

    Lets use one of the dell xps laptops as an example.

    8600gt vs 4225 in the hp machine.

    Average 3dmark06 score
    8600gt 3269
    4225 1091

    Even the lowly 8400 gets 1326

    Also the cpu while a decent single core cpu, is exactly that a single core when im betting almost all the laptops affected atleast had dual cores.

    A sandy bridge i3's gpu or one of the new amd fusion chips would have been a much more acceptable replacement. Or if they want to go older some athlon/phenom x2s or c2ds with a 210/310 or 4570/5450/6370 all of which would still be pretty cheap.
  • 2 Hide
    jeff47 , March 3, 2011 4:03 PM
    Hi all I am part of this settlement. I had a HP dv 9000 dual core amd
    turion 17" hd display the compaq is single core amd v series which is not half the processor. It is 15 inch low res display. It had problems from the start Hp denied a problem till the warranty ran out. I do believe they owe me the same or better specs than I had.
  • 3 Hide
    juliom , March 3, 2011 4:19 PM
    The Greater GoodWhat 3rd world shit-hole are you from?


    You, sir, are an idiot.
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