Apple planned to redesign its new iPhones with bigger screens, and it launched iOS 8 as essentially a more polished version of iOS 7 (which felt rushed last year) with many new features under the hood, too. The launch went quite well. Apple broke its own record of selling 10 million iPhones in the first weekend compared to 9 million units last year.
Then iPhone 6 users, having lived with the phones for a few days, started noticing some problems. The first major issue that cropped up is that the larger iPhone 6 Plus devices, especially, had a tendency to bend when they experienced moderate pressure, such as when people had them in a back pocket and sat down. The problem seems to appear even when people stash an iPhone 6 Plus in the front pocket of tight jeans. There are even reports saying that the phones can be bent with users' bare hands.
This is an issue that doesn't seem to happen to any of the iPhone 6's current competition, and some of them are already seeing this as an opportunity to make fun of the new iPhones, while promoting their own products:
"I would challenge you guys to bend our Passport," said John Chen, BlackBerry’s CEO, at an event in Toronto.Our phone doesn't bend, it flexes...on purpose. #bendgate - @LGUSAMobileCurved. Not bent. #GALAXYNoteEdge - @SamsungMobile
Apple hasn't yet commented on this issue.
Another major problem for the new iPhone 6 devices has been the iOS 8.0 operating system itself, which was reported to crash 78 percent more often than iOS 7. The recent 8.0.1 update seems to have only made matters worse, with some users complaining about worse cellular reception, slow Wi-Fi, inconsistent battery life and TouchID no longer working. The 8.0.1 version was supposed to fix an issue with the HealthKit app and other bugs.
The problem seems to have become big enough that Apple actually retracted the 8.0.1 update, promising a new 8.0.2 update in a few days. Apple recommended that those who have already installed 8.0.1 and have seen issues with it should reinstall iOS 8.0 on their phones.
The software issues will probably be seen as a mere speed bump and be forgotten once Apple issues (an actual) fix. However, it should be much harder for Apple to make "Bendgate" go away, unless the company completely changes the materials or even the design of the iPhone 6 Plus. That's not likely to happen until the next-generation iPhones, which means Apple could see lower sales of its iPhone 6 Plus over the coming months.
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