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Trouble With Titanfall? Check the Troubleshooting Page

By - Source: Electronic Arts | B 29 comments

Titanfall developer Respawn Entertainment and publisher Electronic Arts have launched a page on EA's website dedicated to troubleshooting issues with the new game. This site is broken into four components: installation, connectivity, crashing and hardware, and covers topics such as installing the game on a 32-bit platform to installing a special beta graphics driver.

According to the site, if the installation fails at 20 percent, then there may be an issue with the gamer's installation of DirectX. If the installation fails at 31 percent, then there may be a problem encountered while downloading Titanfall's audio file. For the former, reinstall DirectX or contact Microsoft if the problem persists. For the latter, open Origin, hit the My Games tab, right-click on Titanfall and select "repair."

"Some players are reporting installation issues with Titanfall when using a hard drive formatted FAT32," reads the guide. "Due to file-size restrictions inherent to FAT32 systems, some of the larger files within the Titanfall installation are unable to be managed by these hard drives. To successfully install Titanfall, make sure your hard drive is formatted NTFS. You can find instructions on how to convert a hard drive partition to NTFS straight from Microsoft."

The guide reports that "exceedingly" slow Internet connections may cause an error message when joining a server or playing the game. Some players may even find themselves stuck in an infinite loop when trying to connect. To solve this issue, the guide suggests that players unplug their routers from their electrical source for 15 seconds, and then plug it back in.

"PC players with specific Intel processors, specifically those with Intel Graphics, must download and install a special beta graphics driver to ensure their game runs properly," reads the guide. "You can find this driver, along with a full list of what Intel processors the driver is compatible with, straight from Intel."

Not listed on the new Titanfall troubleshooting guide is the problem some PC gamers are having with multi-GPU setups. Respawn said in a tweet that they are aware of the issue and will fix the problem with an upcoming patch.

Are you having problems with Titanfall?

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  • 0 Hide
    ccovemaker , March 13, 2014 4:50 PM
    idk I never had to reformat a hard drive to troubleshoot a video game.
  • 0 Hide
    roger smith , March 13, 2014 4:51 PM
    thank respawn entertainment for that and blame dice. ea puts up the money and sets time frames, when it comes to the game, its up to the developer.
  • -3 Hide
    bison88 , March 13, 2014 5:54 PM
    If your download stops @ 1% - Our servers are unable to process requests
    If your download stops @ 20% - Your drivers suckIf your download stops @ 30% - Your system sucks
    If your download stops @ 40% - You didn't format your hard drive correctly idiot
    If your download stops @ 50%+ - Your Internet sucks

    What the hell is this crap?
  • Display all 29 comments.
  • 3 Hide
    CodeMatias , March 13, 2014 5:55 PM
    Quote:
    Wow, it actually seems that EA are taking crashy stuff a bit more seriously at last (discounting the fact that a well coded game SHOULDN'T have issues).
    The game itself doesn't seem to have too many crashes, most of it is install time. That just means a lot of people have stupid modifications to their system, from FAT formatted drives (rather than NTFS) to corrupted or unpatched dx installs. No well coded game should have to deal with stupid users and performance degrading setups
  • 7 Hide
    alextheblue , March 13, 2014 6:00 PM
    Quote:
    idk I never had to reformat a hard drive to troubleshoot a video game.

    1) Who said anything about reformatting? Reading comprehension FAIL! They're talking about a non-destructive conversion. :/ 

    2) FAT32 is ANCIENT. If you're trying to install Titanfall on a FAT32 partition... I'm really at a loss for words. Wow. I haven't used FAT32 on a hard drive since Win9x. Stunning.
  • 1 Hide
    alextheblue , March 13, 2014 6:03 PM
    Quote:
    Wow, it actually seems that EA are taking crashy stuff a bit more seriously at last (discounting the fact that a well coded game SHOULDN'T have issues).
    Name a game that was released within the past 10 years (and not counting re-launches, remastered/second editions, etc - just original releases) that worked flawlessly at launch and never required patching. Good luck!
  • 0 Hide
    CodeMatias , March 13, 2014 6:32 PM
    Quote:
    If your download stops @ 1% - Our servers are unable to process requestsIf your download stops @ 20% - Your drivers suckIf your download stops @ 30% - Your system sucksIf your download stops @ 40% - You didn't format your hard drive correctly idiotIf your download stops @ 50%+ - Your Internet sucksWhat the hell is this crap?
    That is a very impressive install order. Usually programmers just install the lazy way and any failure at any time can be due to any number of things. By grouping their install in a certain order they were able to make it easy for users to identify errors rather than "0x124515 file did not complete" or some sort of Blizzard 43% error.
  • 0 Hide
    ccovemaker , March 13, 2014 6:38 PM
    Quote:
    Quote:
    idk I never had to reformat a hard drive to troubleshoot a video game.
    1) Who said anything about reformatting? Reading comprehension FAIL! They're talking about a non-destructive conversion. :/ 2) FAT32 is ANCIENT. If you're trying to install Titanfall on a FAT32 partition... I'm really at a loss for words. Wow. I haven't used FAT32 on a hard drive since Win9x. Stunning.
    Still it is a problem of their own making in their asinine decision not to compress the audio.The same old systems running FAT32 are likely the same systems that are going to have an issue regardless with a 48GB install.
  • 0 Hide
    bucknutty , March 13, 2014 7:45 PM
    I got 9 hours in, about 6 on my i7 and about 3 on my old core2quad q6600. So far the game runs great for me.Just wish NVidia would get their act together with a new SLI profile.
  • -1 Hide
    leeb2013 , March 13, 2014 7:56 PM
    I down loaded last night, ran the game and got;

    no servers found
    no servers found
    no servers found
    no servers found
    no servers found
    no servers found
    no servers found
    no servers found
    no servers found
    initialising

    that's it, so I switched off.
  • 1 Hide
    Platinum Era , March 13, 2014 8:12 PM
    Frame drop is horrible on the Xbox One version.....>30 fps Most of the time
  • -4 Hide
    jerm1027 , March 13, 2014 8:21 PM
    Quote:
    This site is broken into four components: installation, connectivity, crashing and hardware, and covers topics such as installing the game on a 32-bit platform to installing a special beta graphics driver.
    I'd really hate to be the grammar nazi here, but you're missing a comma. I had to re-read that sentence several times because I thought "crashing and hardware" was a single component, and kept wondering where the fourth component was.
  • -1 Hide
    leeb2013 , March 13, 2014 9:06 PM
    Quote:
    Quote:
    This site is broken into four components: installation, connectivity, crashing and hardware, and covers topics such as installing the game on a 32-bit platform to installing a special beta graphics driver.
    I'd really hate to be the grammar nazi here, but you're missing a comma. I had to re-read that sentence several times because I thought "crashing and hardware" was a single component, and kept wondering where the fourth component was.


    me too, but I always learnt that you can't put a , before and. So shouldn't it be;

    "......installation, connectivity, crashing, hardware and covers topics......... "
  • 0 Hide
    jerm1027 , March 13, 2014 9:49 PM
    Quote:
    Quote:
    Quote:
    This site is broken into four components: installation, connectivity, crashing and hardware, and covers topics such as installing the game on a 32-bit platform to installing a special beta graphics driver.
    I'd really hate to be the grammar nazi here, but you're missing a comma. I had to re-read that sentence several times because I thought "crashing and hardware" was a single component, and kept wondering where the fourth component was.
    me too, but I always learnt that you can't put a , before and. So shouldn't it be;"......installation, connectivity, crashing, hardware and covers topics......... "
    My understanding is that putting a comma before 'and' is an actual rule, but print media ignored that rule to reduce costs (column space, ink, etc.), so everyone else ignored it as well.
  • -2 Hide
    leeb2013 , March 13, 2014 10:48 PM
    Quote:
    Quote:
    Quote:
    Quote:
    This site is broken into four components: installation, connectivity, crashing and hardware, and covers topics such as installing the game on a 32-bit platform to installing a special beta graphics driver.
    I'd really hate to be the grammar nazi here, but you're missing a comma. I had to re-read that sentence several times because I thought "crashing and hardware" was a single component, and kept wondering where the fourth component was.
    me too, but I always learnt that you can't put a , before and. So shouldn't it be;"......installation, connectivity, crashing, hardware and covers topics......... "
    My understanding is that putting a comma before 'and' is an actual rule, but print media ignored that rule to reduce costs (column space, ink, etc.), so everyone else ignored it as well.


    intriguing! Anyhow back to Titanfall issues LOL!
  • 0 Hide
    Mottamort , March 14, 2014 2:20 AM
    The guide reports that "exceedingly" slow Internet connections may cause an error message when joining a server or playing the game. Some players may even find themselves stuck in an infinite loop when trying to connect. To solve this issue, the guide suggests that players unplug their routers from their electrical source for 15 seconds, and then plug it back in.Serves you right for abandoning us in South Africa
  • 0 Hide
    TobyStanley , March 14, 2014 2:53 AM
    I must be lucky because I didn't have any problem. I have the CD version. The hardware requirements is surprisingly low.
  • 0 Hide
    leeb2013 , March 14, 2014 3:21 AM
    ok, I'm really getting fed up. Mine says no servers found at any data center. Where's the button to request a refund? I only bought it because the Beta was flawless.


    no servers found
    no servers found
    no servers found
    no servers found
    no servers found
    no servers found
    no servers found
    no servers found
    no servers found
    initialising
  • 0 Hide
    kawininjazx , March 14, 2014 6:03 AM
    Well my game downloaded, installed, and is playing perfectly. However, I did just upgrade my RAM, video card, SSD, and did a clean install of windows right before I downloaded the game.
  • 0 Hide
    leeb2013 , March 14, 2014 6:46 AM
    I'm really annoyed. Still nothing. WTF. Beta was fine, BF4 now fine. I can barely find any reference of others with the same issue.


    no servers found
    no servers found
    no servers found
    no servers found
    no servers found
    no servers found
    no servers found
    no servers found
    no servers found
    initialising
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