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Tom's Hardware's AMA With Cooler Master, In Its Entirety

Tom's Hardware's AMA With Cooler Master, In Its Entirety
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After being live for a full 24 hours, the Cooler Master  “Ask Me Anything” has officially concluded!

Epic thanks to the Cooler Master representatives who took the time out of their schedules to come and answer all the great questions our community had for them. We know this was a lot of work on their end, and we're greatly appreciative of the time taken to engage with the community here at Tom's Hardware. :)

For answering so many questions, a big thank-you to Jon, Nate, Nic, and Rajiv for the quick responses (and dubious rickrolling). Also, last but not least, a mega-thanks to Lulu Lin at Cooler Master for helping to put this together on their end and securing the time and info required to feed our ravenous fanbase the goods on what Cooler Master is up to.

Tom's Hardware Ask Me Anything: Cooler Master

Q. When do you plan on releasing the HYPER212X in the USA?

A. Right now, we haven't had any timetable for the release of this version. As for the reasoning, I'll leave it up to Jon to explain

Q. As a case manufacturer, do you plan on releasing an “all in one” case for system builders anytime soon?

A. There is nothing like this on the timeline, but it's not completely out of the question. Personally, I believe the market that buys all-in-one units has no desire to build their PC and looking for something with the smallest footprint for basic computing needs, so competing against the ready built system puts us at a serious disadvantage. We've thrived on providing unique system build options with our cases and I don't see that changing any time soon. There is still a budding PC enthusiast community out there and we are going to find ways to bring attention back to the excitement and fun of PC building.

Q. I love the look of the HAF XB! Any plans on a green one?

A. Haha!Color is always very subjective. I doubt we'll go into color options, but you can always mod it/paint it!

Q. Hi guys. I'm a big fan of the Cosmos 2 and I'm wondering if you're planning on a refresh of it or something new. So basically, what are your plans with the Ultra Tower segment and when will we expect to see something happen?

A. [Rajiv] We definitely have something new coming up this year that we're excited about. It's too early to share details, but we think it is going to really make enthusiasts and modders excited and give that 'wow' factor to everyone in general.

[Jon] Everyone in Cooler Master has a little Cosmos love in their hearts. This means to say that we have Cosmos future products planned in the pipeline. I can't say exactly what they will be or when they will be released, but I can confirm that there are traditional and non-traditional products planned. Cosmos is one of the only Cooler Master chassis that has never been copied. What makes it so unique of course are the aluminum handles and exacting design. Any chassis maker can make a huge box, but only Cooler Master can make a Cosmos.

Display 18 Comments.
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  • 0 Hide
    johnvonmacz , July 5, 2013 11:06 PM
    HAF XB 2!
  • 1 Hide
    JJ1217 , July 6, 2013 12:08 AM
    Hyper 212X isn't released in America yet? Interesting, its released in australia:

    http://www.mwave.com.au/product/sku-ab48721-cooler_master_hyper_212x_cpu_cooler

    itss been up for quite awhile
  • 0 Hide
    slicedtoad , July 6, 2013 1:06 AM
    I've always considered CM somewhat subpar on the quality scale but I think I need to reassess. I actually have quite a few CM parts and while none of them are super high quality, thinking back to how much I paid, they had excellent value (price to performance/quality). I need to try one of their more premium parts sometime and see how well their value scales.
  • 0 Hide
    JJ1217 , July 6, 2013 1:26 AM
    Quote:
    I've always considered CM somewhat subpar on the quality scale but I think I need to reassess. I actually have quite a few CM parts and while none of them are super high quality, thinking back to how much I paid, they had excellent value (price to performance/quality). I need to try one of their more premium parts sometime and see how well their value scales.


    Yeah, CM aren't the best in terms of cases tbh. My first item from them, a HAF X, had a side panel that wouldn't even fit back onto it.

  • 0 Hide
    slicedtoad , July 6, 2013 1:47 AM
    Quote:

    Yeah, CM aren't the best in terms of cases tbh. My first item from them, a HAF X, had a side panel that wouldn't even fit back onto it.

    I have an old 690 (original version) that I'm actually still using. I've modded the hell out of it but thinking back, I only paid ~$50 for it. The fact that it's supporting 2 watercooled gpus, a watercooled cpu and a triple rad is kind of amazing.
    I would never buy a budget case again (cause modding is a lot of work lol) but I think this case has done quite well. It's still fairly robust despite losing quite a lot of metal to a dremel.

    While you had problems with your haf X, a lot people have been very satisfied with it. I guess they sacrificed some QA for a cheaper price, lol.
  • 6 Hide
    slicedtoad , July 6, 2013 1:54 AM
    Wait, what?
    Quote:
    A. Just a quick tease: You will see Cooler Master products in your North American Apple Stores by the end of this quarter.

    I have no words. I can't think of any CM products that would fit in an apple store...
  • 0 Hide
    KrazyKap , July 6, 2013 4:09 AM
    love the HQ tour! :D 
  • 1 Hide
    manofchalk , July 6, 2013 4:24 AM
    Quote:
    I have no words. I can't think of any CM products that would fit in an apple store...


    They have a few iPad stands and the like, can already get them on Newegg.
  • 0 Hide
    slomo4sho , July 6, 2013 7:28 AM
    A taller HAF XB to incorporate a 3rd 3.5" bay would be a welcome addition to the lineup. Having compatibility with longer PSUs (above the currently 180mm limit) would also go a long way in supporting 3-way sli/crossfire builds since many of the 1000W+ gold/platinum rated PSUs are larger than 180mm.
  • 1 Hide
    zooted , July 6, 2013 7:57 AM
    "Q. Would you mind telling me which of your products would be best for a 4.5ghz 4770k overclock?

    A. I'd recommend a CM V1000 80 plus gold power supply. You would have <1% voltage regulation, reliable output and extremely low ripple for better overclocks"

    Definitely need a 1000w power supply to o/c a 4770k.
  • 0 Hide
    lp231 , July 6, 2013 9:29 AM
    Quote:
    Quote:
    I have no words. I can't think of any CM products that would fit in an apple store...


    They have a few iPad stands and the like, can already get them on Newegg.


    When I asked, planning to open some retail shops? I mean a actual Cooler Master store, where we can go in and buy Cooler Master products. Not only case fans, cooler pads, and cases, but other things too like side panels, CPU brackets, and, other accessories.
    To say there will be Cooler Master products at Apple stores is like asking Microsoft the same question and they're response by saying, we'll have our products at your nearest Best Buy or Walmart.
  • -1 Hide
    zooted , July 6, 2013 10:27 AM
    "Q. Would you mind telling me which of your products would be best for a 4.5ghz 4770k overclock?

    A. I'd recommend a CM V1000 80 plus gold power supply. You would have <1% voltage regulation, reliable output and extremely low ripple for better overclocks"

    Definitely need a 1000w power supply to o/c a 4770k.
  • 1 Hide
    c_for , July 6, 2013 8:37 PM
    Q. Why don't you make all the fans on the case wireless?

    Wireless fans? How does that work?
  • 1 Hide
    lp231 , July 7, 2013 7:47 AM
    Quote:
    Q. Why don't you make all the fans on the case wireless?

    Wireless fans? How does that work?


    There are wireless fans, not real wireless, but it's close. Alienware has it in their systems.
  • 2 Hide
    manofchalk , July 7, 2013 9:02 PM
    Think wires built into the frame of the case, and the fan has contact points to those wires in the case.
  • 0 Hide
    toggler , July 9, 2013 6:38 AM
    too bad they were extremly vague about the mini-itx case,.. we know the 130 elite is coming.. so it's no surprise.. I would have just liked to know when
  • 0 Hide
    nostall , July 9, 2013 4:12 PM
    I don't play much on-line, and occasionally I don't even have the PC connected.
    I do play FPS games, believe the PC is a superior product to the consoles, and am willing to pay for a fun game.
    That I can play in single-player
    Without having to connect on the internet.
    If Crytek and the others go with the always online concept, as EA has with some of their titles, then I WILL give up the PC and gaming. There are other ways to combat piracy.
  • 0 Hide
    nostall , July 9, 2013 4:16 PM
    BIG MISTAKE! THOUGHT i WAS STILL ON THE PAGE RE. CRYTEK. HOW DO I MOVE THIS OUT OF HERE?