Help - Remote Assistance cannot connect because the novice... Archived from groups: microsoft.public.windowsxp.help_and_support,microsoft.public.windowsxp.work_remotely () Hi, I have experienced trouble when my friend Jack trying to reinvite me to help...

That is whay you, as Expert, cannot connect to him as Novice, in Remote Assistance. To get Remote Assistance working, you will need to discover what is performing this NAT routing. If it is a home router, the Novice needs to configure the home router...

Does the UPnP configuration explain the situation that one expert can >connect to the novice but another expert can't? Maybe UPnP helps, I don't know, but it's not mandatory. I use remote assistance (as an expert or as a novice) behind a non-UPnP router,...

No Remote Assistance Notice appears on Novice Computer. Archived from groups: microsoft.public.windowsxp.work_remotely () We are trying to implement through Group Policy, Remote Assistance. When I as an expert attempt to connect to a novice computer, resolves...

Carey Frisch [MVP]" wrote: > You cannot offer remote assistance to a user whose computer is running Windows XP Service Pack 2 >>> Troubleshooting Remote Assistance Issues >>>> "When you receive an invitation from an Internet user whose > computer...

remote assistance wont connect.. Archived from groups: microsoft.public.windowsxp.work_remotely () both machines running XP pro, no firewalls running on either machine, novice machine connects to internet thru cox cable modem and I connect thru MS500 wireless...

Assistance can discover the WAN IP address of the Novice's internet connection, to be written into the help request ticket. If you wish to make Remote Assistance work through a NAT router at the Novice end which does not support UPnP, then you must be...

is I can't get my friend to connect using remote assistance it says timed out novice did not answer in the time frame. "Robin Walker" wrote: > Joe O wrote: >>> When trying to connect using Remote Assistance I get an error: >> "Remote Assistance...

extra value of "Remote assistance"? With the remote desktop, you can achieve almost the same (only the other side can view what's happening). I thought/hoped that remote assistance was able to connect to PC's without reconfiguring routers, etc. As...

Connect by RA. Archived from groups: microsoft.public.windowsxp.work_remotely () Hi there - I would like to help my mom with Remote Assistance. We both have XP but KB articale # Q308013 indicates "The novice and expert users are members of the same domain,...