Random f4 BSOD

artillerydude · Dec 21, 2013

Hello there, I have a strange situation. I am getting random f4 BSOD's. Below is the crash dump. I have done several fresh installs of Win7 Ent x64 with the drivers provided by the manufacturer. Also see below system information . Thanks in advance for your help!

OS Name Microsoft Windows 7 Enterprise
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LANE-PC
System Manufacturer EUROCOM
System Model Electra
System Type x64-based PC
Processor Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1.00.06, 08/07/13
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
User Name Lane-PC\Lane
Time Zone Central Standard Time
Installed Physical Mem 8.00 GB
Total Physical Memory 7.92 GB
Available Physical Mem 5.43 GB
Total Virtual Memory 15.8 GB
Available Virtual Mem 13.1 GB
Page File Space 7.92 GB
Page File C:\pagefile.sys

==================================================
Dump File : 122113-8860-01.dmp
Crash Time : 12/21/13 10:55:26 AM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`08a22b30
Parameter 3 : fffffa80`08a22e10
Parameter 4 : fffff800`02f887b0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\122113-8860-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 295,592
Dump File Time : 12/21/13 10:55:59 AM
==================================================

Tom Tancredi · Dec 21, 2013

Yeah that all doesn't help. What do you mean "random f4 BSOD"??? You mean you press F4 and it happens?
Download and run SPECCY to give us your specs. What make / model computer is this?
Lastly, your saying Windows ENT, this is exclusively for businesses and thus would direct you to your company IT dept.

artillerydude · Dec 21, 2013

Tom Tancredi :

I downloaded speccy; should I post the full export text here, or just a part of it?
My computer is a Eurocom Electra
My company IT manager allowed me to use our company license. This is a personal computer.
When I say f4 error, I mean the bug check code is 0x000000f4.
Sorry for the confusion

Tom Tancredi · Dec 21, 2013

Just run it, then highlight the text on the first panel and paste it here. ntoskrnl.exe is the actual core of Windows which failed and crashed. Normally, as you did, you reinstall Windows CLEAN. Now when you install is this a image your IT Manager provided or is this a disk with Windows, then install drivers separately? If your HDD is failing this would be a indicator too, but usually a good test is to download and then boot from a DBAN CD, to wipe the drive clean (intense operation), if the HDD or mobo is failing you will see it error or take a unrealistic amount of time to just 'wipe' a drive.

Side note: Your IT Manager should be FIRED immediately. First it is a cost for the company for each seated license of the software, so it was the equivalent of him walking into your Finance/HR department, taking out $200 and handing it to you to go buy Windows at the company expense. Second it violates the terms of agreement between your Company and Microsoft, and if the Business Software Alliance (which represents software companies as a whole and retains lawyers) got wind, it would fine the company, the IT manger personally AND yourself for the cost of Windows Enterprise x3 plus a additional $5000 for attorney fees (which can go up if they have to do more then file against you, say you want a day in court, then your really racking up the bill for their attorney's YOU will have to personally file).

If you discuss that with the IT Manager, they will tell you basically they aren't going to report it, but Microsoft does audits all the time, especially for licensing, and if they determine a copy is stolen (because your connecting that computer to the Internet it needs to register the info for licensing with Microsoft, including make, model, username created, IP from when registered, etc.) you know the outcome.

If your GOVERNMENT (looking at your name) this is even MORE serious, and Military related has EXTREME consequences if the IG gets involved. Just a word to the warning.

artillerydude · Dec 21, 2013

Oh, I didn't mean the computer is exclusively personal; it was provided by the company for me as a work computer, but the IT manager said I would be able to use it for school work as well if I needed (programming and the like)

The image I installed was on a cd my IT manager provided and the drivers were on a cd from the manufacturer (Eurocom).
Below is information from Speccy.

Operating System
Windows 7 Enterprise 64-bit SP1
CPU
Intel Core i3/i5/i7 4xxx @ 2.40GHz 41 °C
Haswell 22nm Technology
RAM
8.00GB Single-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
EUROCOM Electra (SOCKET 0) 14 °C
Graphics
Generic PnP Monitor (1920x1080@59Hz)
Intel HD Graphics 4600 (CLEVO/KAPOK Computer)
2047MB NVIDIA GeForce GT 750M (CLEVO/KAPOK Computer)
Storage
698GB Seagate ST9750420AS ATA Device (SATA) 31 °C
111GB Crucial_CT120M500SSD3 ATA Device (SSD) 63 °C
Optical Drives
ELBY CLONEDRIVE SCSI CdRom Device
MATSHITA DVD-RAM UJ8C0 ATA Device
Audio
High Definition Audio Device

Thanks

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