- Nov 10, 2013
- 48
- 0
- 10,530
Recently before I had all these pc crashes & random shut downs my pc was running good, not great but good but ever since I put in the new ram I have been getting atikmdag.sys & usbport.sys errors & the ram seems to run fine, My pc does not run at the rams mhz speed so maybe that's the problem? I looked online for fixes to these errors & its just endless threads talking about different things that do not seem to work :/ I decided to try out my theory to the problem & put in 1 2gb stick of my old ram & so far it has been 30 minutes without any BSOD errors but I have yet to test it out on games & what not but im pretty sure its the ram, usually it shuts down within 15 minutes. It just sucks cuz I spent $150 on this ram & its I think the source of my pc problems. I ran a memtest from amd overdrive & it shows up with no errors. So I have 2 options here, 1. I can return it for a lower mhz that's made for my motherboard or 2. Find a possible fix to the problem (hopefully from you guys).
This is my pc specs - http://www.youtube.com/watch?v=k9jTesHddgU
& this is my motherboard - http://www.newegg.com/Product/Product.aspx?Item=N82E16813131873
This is the ram I bought if you need it - http://www.newegg.com/Product/Product.aspx?Item=N82E16820231671
I have tried to run my pc at 2400mhz but in the bios it will not go past 1333 without crashing, I have tried it at 1600, 1800, 1866, 2000, 2133 & 2400 but it just freezes or crashes & my mobo is suppose to support 1866mhz w/o overclocking.
These are the errors from WhoCrashed
crash dump file: C:\Windows\Minidump\013114-23671-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x23F15)
Bugcheck code: 0xFE (0x5, 0xFFFFE000031011A0, 0x10024397, 0xFFFFE00003569968)
Error: BUGCODE_USB_DRIVER
file path: C:\Windows\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
crash dump file: C:\Windows\Minidump\013114-29437-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x2779E)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
Any Help is much appreciated!
This is my pc specs - http://www.youtube.com/watch?v=k9jTesHddgU
& this is my motherboard - http://www.newegg.com/Product/Product.aspx?Item=N82E16813131873
This is the ram I bought if you need it - http://www.newegg.com/Product/Product.aspx?Item=N82E16820231671
I have tried to run my pc at 2400mhz but in the bios it will not go past 1333 without crashing, I have tried it at 1600, 1800, 1866, 2000, 2133 & 2400 but it just freezes or crashes & my mobo is suppose to support 1866mhz w/o overclocking.
These are the errors from WhoCrashed
crash dump file: C:\Windows\Minidump\013114-23671-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x23F15)
Bugcheck code: 0xFE (0x5, 0xFFFFE000031011A0, 0x10024397, 0xFFFFE00003569968)
Error: BUGCODE_USB_DRIVER
file path: C:\Windows\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
crash dump file: C:\Windows\Minidump\013114-29437-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x2779E)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
Any Help is much appreciated!
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