windows 8 SYSTEM_SERVICE_EXCEPTION issue

Scarlett_ · Nov 4, 2014

help, after i installed update for windows 8 pro, this issue is always appear.

specs for my computer :
Proc : AMD FX 8350 Black Edition 4.0GHz
motherboard : Asus M5 A97 R2.0
memory : Avexir 2x8GB 1866MHz
graphic : 2GB Asus Radeon R9 270x TOP OC edition

link to minidump file : https://drive.google.com/#folders/0ByAC2eo1vuM_dGZDcjhoanEtS0k

Paul NZ · Nov 4, 2014

Theres nothing there. All the link does is take me to google drive or something

Try onedrive

https://onedrive.live.com/about/en-us/

Scarlett_ · Nov 4, 2014

Paul NZ :

http://1drv.ms/1rWqEEz

Paul NZ · Nov 4, 2014

Youre getting a 0x124 stop error too which is CPU related. This can mean its overclocked, overheating or faulty

See if theres a BIOS update this may fix it. It may also be a BIOS bug

I would uninstall AIcharger, this is known to cause crashes. And disable or uninstall AMD overdrive

And any programs that let you overclock. like AI suite. Overclocking with programs in windows can cause a 0x124 stop error

Daemontools may also cause this 0x124 stop error

Scarlett_ · Nov 4, 2014

Paul NZ :

my bios allow me to change the performance profile, something like power saving mode, normal mode, and power mode. let say i choose the power mode, is that count as overclocking too.?

and what if i change my OS into win 7, is the same problem will appear.?

anyway, thanks for the answer master.

Paul NZ · Nov 4, 2014

Hmm you may still get the same stop error for the CPU if you reinstall Daemontools, AIcharger, or AI suite. Even if you install Win7

What BIOS is on it now?? Its up to 2501 now

http://www.asus.com/nz/Motherboards/M5A97_R20/HelpDesk_Download/

I have no idea about the power mode on AMD's never had one. And I dont touch anything in the BIOS to do with power

Does it support Cool n Quiet? If it does disable it

Scarlett_ · Nov 4, 2014

Paul NZ :

ooh, i see.

not sure about my bios version, but the profile is about manage the performance, power saving, and quite of the cpu. should i disable it.?

Paul NZ · Nov 4, 2014

I would update the BIOS first if its old. Like I said I know nothing about power management on AMD's. So, I dont know if it should be on or off

Scarlett_ · Nov 4, 2014

it works, thanks mate. B)

Paul NZ · Nov 4, 2014

Sweet

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