BSOD caused by ntoskrnl.exe, amidst playing games. (.dmp file inside)

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Greyamnz

Reputable
Jul 31, 2015
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So, this is a reoccurring problem. Within a set period of time playing a game, my computer BSOD's with no visual cue, and just restarts. It doesn't matter what game, as it happens on all of them besides non excutables (Youtube, the internet in general). I used Windows Debugger to take a peek at the .dmp, but its a bit hard to read. I gathered that ntoskrnl.exe failed, and that below the report, it says its most likely caused by a part in my computer that is AMD (Pretty much all of it is AMD besides my graphics card.)

Just looked at the option to add an attachment, there isn't any, so here is a link to mediafire: https://www.mediafire.com/?cc4k2eg5ee91e04
 
Solution
J
bugcheck 0x124 called by the CPU because
processor 0 memory bank 4 failed to respond and a time out error was generated.
Error : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)

System Uptime: 0 days 0:00:10.015
the system was up for only 10 seconds, this tends to indicate that the CPU power fluctuated, and the voltage fell too low and reset the CPU.
Very common if:
you are playing a game and your graphic card pull too much power from the motherboard slot. This causes the CPU voltage to drop and starts a reset of the CPU.

Normally, you would:
confirm your power supply is correctly rated for your system, make sure your power supply fans, cpu fans and GPU fans are spinning to full speed.
hot components draw more power and can...
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J

johnbl

Polypheme
Nov 4, 2012
10,072
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67,090
bugcheck 0x124 called by the CPU because
processor 0 memory bank 4 failed to respond and a time out error was generated.
Error : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)

System Uptime: 0 days 0:00:10.015
the system was up for only 10 seconds, this tends to indicate that the CPU power fluctuated, and the voltage fell too low and reset the CPU.
Very common if:
you are playing a game and your graphic card pull too much power from the motherboard slot. This causes the CPU voltage to drop and starts a reset of the CPU.

Normally, you would:
confirm your power supply is correctly rated for your system, make sure your power supply fans, cpu fans and GPU fans are spinning to full speed.
hot components draw more power and can over tax a marginal PSU. Confirm any supplemental power connections from the PSU to the GPU are connected and are providing proper power. Remove any BIOS overclocking (update or reset BIOS to defaults) and remove any CPU or GPU overclocking software.
- confirm your cpu was not overheating.

Note: your system had a panic memory dump and only dumped part of the info it normally would because the CPU was shutting down. I was unable to see the bios info and only a partial list of drivers. From what I do see, you might want to go to your motherboard vendor and update various drivers and maybe the BIOS.
 
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Solution
G

Greyamnz

Reputable
Jul 31, 2015
3
0
4,510


I thank you for providing a proper diagnosis, I reset the BIOS in its current state to no avail, and I am yet to update the BIOS or drivers.

Im not sure too much about my power supply, as this began when I moved into my apartment. Do you think that the power lines here could provide insufficient power?

I plan to go to GeekSquad and have them check the status of my fans, along with them updating my drivers and Bios, as well as troubleshooting to see if anything else is a problem.
 
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johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
I have seen people isolate the problem to the actual power circuit, IE they got bugcheck when someone turned on a vacuum cleaner or a small refrigerator turned on. Sometimes people isolate it to a cheap power strip and don't have the problem if they plug directly to the wall outlet. Most of the time It is just a bug in the actual power supply. The power supply is not suppose to allow the CPU to restart until the power is stable but cheap versions don't put in the actual circuit and just fake the logic.
you can also get this error from other causes but power is the most common. IE graphics card overheats, pulls attempts to pull more than 75 watts from the motherboard slot and triggers a shutdown (from the CPU or the motherboard logic, or the PSU logic for overcurrent)



 
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