I'm faced with a really rare situation. I just upgraded the RAM on my pc and went from 4 sticks of 4Gb (Gskill) to 4 sticks of 8Gb Crucial Ballistix Sport (DDR3 1600). I'm very confident that the RAM and the four slots on the motherboard work. I really think this might be a software related issue. I'm able to see the 32Gb installed at POST and I get to see the windows logo, but the computer just hangs there. I don't get a beep or error or anything like that. These are the things I've tried so far:
1. tested each of the sticks on slot one and boot to windows with 8Gb of RAM no problem. All sticks work ok.
2. Once I made sure all sticks work, I tried one stick on all four slots and I boot the computer to win10 no problem. All slots work, all sticks of RAM work, so I'm leaning towards a software problem.
3. I removed all hard drives/SSDs and I installed windows 7 on a spare drive and I was able to boot to windows with all 32Gb installed. I ran win7 for about an hour surfing the web, no problem.
4.I installed the original win10 SSD by itself and tried all possible combinations of 3 sticks installed and the computer boots to Windows 10 normally and the 24Gb are detected.
5. Once I boot to win10 (with 24Gb) I went to msconfig -> Advanced boot options and made sure that maximum memory was unchecked.
At this point I believe it's an issue with windows 10 not being able to handle all 32Gb of RAM. I've been around computers since win95 and I've never ran into a challenge like this.
If anyone has any pointers I would really appreciate the help.
Thanks.
1. tested each of the sticks on slot one and boot to windows with 8Gb of RAM no problem. All sticks work ok.
2. Once I made sure all sticks work, I tried one stick on all four slots and I boot the computer to win10 no problem. All slots work, all sticks of RAM work, so I'm leaning towards a software problem.
3. I removed all hard drives/SSDs and I installed windows 7 on a spare drive and I was able to boot to windows with all 32Gb installed. I ran win7 for about an hour surfing the web, no problem.
4.I installed the original win10 SSD by itself and tried all possible combinations of 3 sticks installed and the computer boots to Windows 10 normally and the 24Gb are detected.
5. Once I boot to win10 (with 24Gb) I went to msconfig -> Advanced boot options and made sure that maximum memory was unchecked.
At this point I believe it's an issue with windows 10 not being able to handle all 32Gb of RAM. I've been around computers since win95 and I've never ran into a challenge like this.
If anyone has any pointers I would really appreciate the help.
Thanks.
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