BSOD Windows 8.0 [PAGE_FAULT_IN_NONPAGED_AREA]

Arav13

Reputable
Apr 17, 2016
24
0
4,510
Bo868fuy

Hello experts! I need your help with a recent BSOD I'm having on my Asus N56JR notebook running on Windows 8.0 x64. The issue is that whenever I'm trying to disable the wifi Network Adapter Qualcom Atheros AR9485WB-EG I get a BSOD screen immediately. Please let me know what the issue is because I already checked my memory and got no errors. Also, I performed the sfc /scannow and chkdsk /f commands and everything turned out to be OK. I have also attempted to re-install the wifi drivers for Atheros under Safe Mode because otherwise the system simply reboots if I attempt this task under normal mode. However, this also did not help. Please let me know what is causing this issue or what further information you may need to guide through the rescue process. Thank you in advance!
minidump file01
minidump file02
minidump file03
 
Solution
you will want to make sure you install windows 8.1 or your usb 3.0 will not work correctly.
(this is because you have a bios dated 9/16/2013 but you have windows usb3.0 drivers dated Jul 25 19:25:37 2012
basically usb 3.0 specs were changed in early 2013, your bios needs to match the USB drivers you have installed)

you are runing Atheros Wireless LAN Driver
\SystemRoot\system32\DRIVERS\athw8x.sys Mon Dec 02 00:17:07 2013

you will want to update it to a current version if you can.

basically your system bugchecked in networking code, I would expect that your antivirus scanner is AVG is scanning and hitting bugs in the network driver.

you also have:
\SystemRoot\System32\drivers\cbfs3.sys Mon Apr 09 06:21:46 2012

it is old...
overall, the most likely reason for the bugcheck was because the nvidia streaming software was making network calls to the ethernet drive and the ethernet driver was too old and had bugs. This caused the system to crash in network code. I would update the ethernet driver and turn off the nvidia streaming software if I was not using it. I would also take a look at the other issues listed below.

remove:
C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS Thu Jul 21 16:03:00 2011
C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS Tue Jul 12 14:00:01 2011
update
\SystemRoot\system32\DRIVERS\Rt630x64.sys Wed Oct 19 05:12:55 2011
(use the LAN driver for windows 8.1 https://www.asus.com/Notebooks/N56JR/HelpDesk_Download/ )

look in the above link for USB drivers, your system has USB drivers from 2012 but you need to use ones that are newer that your BIOS date.
IE sometime in 2013 for them to work correctly.

remove:
Radmin 3 Remote Control Software - Radmin Server
\SystemRoot\system32\DRIVERS\rminiv3.sys Fri Aug 17 13:53:11 2007

BIOS Version N56JR.203
BIOS Release Date 09/16/2013
Manufacturer ASUSTeK COMPUTER INC.
Product Name N56JR
Version 1.0
SKUNumber ASUS-NotebookSKU
Processor ID c3060300fffbebbf
Processor Version Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz
Processor Voltage 8ch - 1.2V
External Clock 100MHz
Max Speed 3800MHz
Current Speed 2400MHz





 

Arav13

Reputable
Apr 17, 2016
24
0
4,510
johnbl, so do you suggest that I remove SUPERAntiSpyware completely or just the files SASDIFSV64.SYS and SASKUTIL64.SYS? It seemed to me that SUPERAntiSpyware is a reputable software to use and I actually found out on Tom's at this link--http://www.tomshardware.com/faq/id-2602295/protect-remove-virus-malware-rootkit-infections-layman.html
Also, which Qualcom Atheros AR9485WB-EG drivers should I choose? The ones for Win 8.0 or the ones for Win 8.1? Please clarify this.
These are the USB drivers I located at ASUS's page--
gzKAbS0X
is this what you were referring to?
 
remove the superantispyware, it was from 2011, just too old.

generally you would update your windows to windows 8.1 and update the network driver to the 8.1 version also.
for the most part a network binary for windows 8 and 8.1 might just be the same version.




 

Arav13

Reputable
Apr 17, 2016
24
0
4,510
So, I did a fresh install of Windows 8.0 again, formatting my old system and tried to disable the network wireless adapter. It did work right after windows installation without any BSODs. However, after I got comfortable, installed all my applications and just wanted to "try it out," I got a BSOD with the same error. Seems strange to me because I did not install superantispyware this time around. It is worth mentioning that I did install the drivers on my lan as well as for the wifi adapter. Please help with my grievances, as I'm getting fairly frustrated with this.
Dump 01
Dump 02
 
you will want to make sure you install windows 8.1 or your usb 3.0 will not work correctly.
(this is because you have a bios dated 9/16/2013 but you have windows usb3.0 drivers dated Jul 25 19:25:37 2012
basically usb 3.0 specs were changed in early 2013, your bios needs to match the USB drivers you have installed)

you are runing Atheros Wireless LAN Driver
\SystemRoot\system32\DRIVERS\athw8x.sys Mon Dec 02 00:17:07 2013

you will want to update it to a current version if you can.

basically your system bugchecked in networking code, I would expect that your antivirus scanner is AVG is scanning and hitting bugs in the network driver.

you also have:
\SystemRoot\System32\drivers\cbfs3.sys Mon Apr 09 06:21:46 2012

it is old, https://www.eldos.com/cbfs/ it is a third party installable file system.
Why do you have it installed?

you are also running a CPU that was released in second quarter of 2013 but your windows 8 came out in second quarter of 2012 and does not have any of the chipset updates. The chipset updates contain patches for the logic bugs in the CPU you have installed.

as to the actual bugcheck, right before the bugcheck the system plug and play was trying to unload a device, then the network was trying to unload a device.
most likely a network device was being disconnected and the device driver did not handle it correctly.
you will want to update the network device: https://www.atheros-drivers.com/

your system was running only 3 minutes, is your network device a wireless thumb card?
a disconnect of the USB port would unload the device.







 
Solution